The Golden Lounge Nails & Spa

Drinks and fresh fruit taste good, reasonable pricing for brow wax but everything else is overpriced for a mediocre nail job and not so good customer service. I always feels pressured into paying more money for a service I don’t want. My nails aren’t all that and i honestly feel like it’s not worth the money.

I absolutely love my nails!!! And pedi! I would recommend Chloe or Lina they are awesome techs who actually take the time to get it right! I am satisfied and will be returning to see either Chloe or Lina

Lina is simply the best! This is my second visit and today I am in the VIP room for my pedicure. She remembers that I actually like my pedicure water very warm (HOT). I recommend that you make an appointment for Lina to do your services! Pictures later.

I only see Victoria. She is the BOMB! The service is great, there is never usually a long wait when I go and I really enjoy the calming atmosphere. Been going here for 2 years plus.

Always, but ALWAYS great service, smiley faces, excellent pedicures and manicures. The owner is fantastic, he keeps the place immaculate and his staff on their toes. Many good masters, but my favorite are Lina and Tracey. Can’t beat them :). Will keep going there!

This is a sophisticated, clean and inviting place. Everytime I’ve come here, I never have to wait, everyone is professional and well dressed. My services aren’t rushed, pedicure is great and they offer a huge variety of services. It’s a little more pricey than other shops but for great quality work, as well as the ambience, it’s well worth it! And a complimentary drink (includes wine) & a bowl of fruit is offered upon arrival! Makes you forget you’re still in Waldorf!!!

I am not a regular but have been here at least 5 times now. Every time I get more than a basic mani/​pedi. I come here to be pampered. Which generally, they do well. No one is taking my coat from me but treatment options are endless, the equipment is top notch and they bring you a drink and fruit (wine is an option!). For my most recent visit, I had a swedish massage plus add-​on body scrub. I thought the scrub was going to be the whole body but it was just my back. Lol That was dissapointing. My massuse, Sherell was professional and great for a relaxing massage. I personally prefer stronger hands so I will either stick to deep tissue or try Renae who did a hell of a massage on my friend for her pedi. Service is never rushed but it is not consistent. For instance, some time my polish lasts a few days and this time two nails are chipping less than 24hrs later. It also sseems that some technicians are customer focused and some are sales focused. I get the sense that there is competition over customers so they need to work on the tension between employees. It’s still worth the price to me. If there is an issue, I speak up — no one is perfect. Like any salon, the key is to find someone you like and stick with it. Which I will.

This is my go to place to treat myself and my daughters for relaxation and pampering.
We’ve been coming fairly regularly since they opened and have found that we are consistently satisfied with our services and occasionally thrilled. I have experienced the attempts at «up selling» as others have mentioned. I’m here, I’m getting a $ 65 pedicure… my two kids are getting services, I have no desire to add another $ 100 plus on to my bill. My pedicures are usually top notch. One of my daughters gets sets and fills and these vary in quality from service to service. Sometimes her nails last 2 weeks plus and other times she is missing several nails by the end of the week. My other daughter has gotten a variety of services and commented that at her last facial, it felt that the girl didn’t know what she was doing.
What sets this place apart from all the other nail places? Golden Nail sets a relaxing, spa like tone when you walk in. The beverages and fruit plate make you feel special and catered to. The chatter in foreign languages is kept brief and minimal. If services could be consistent and the up selling stopped, that would be great.

Kim did a great job on my nails. This is my 3^rd visit and she is consistent and very detailed. She also did my pedi and all I can say is that she is awesome.

My normal nail lady decided to all of a sudden stop doing nails, so I’m on the hunt to find a new nail shop. So I decided to give the golden lounge a try. The service was quick but I did go in on a Tuesday my tech was ok really quiet but ok. I got a pedicure and a gel manicure. My pedicure was nothing more than ok although you I did enjoy the fresh fruit. My manicure seemed a bit rushed and began to chip within 2 days. I’m glad I was able to test this salon out, but I will probably not return. I guess my hunt for a new nail tech will still go on!

I received a referral for this place from a friend and since I am new to the area decided to go. I came a few times and although service was mediocre. It was okay. Well until one Sunday I go in and they apparently was under staffed cause of a prior engagement someone getting married. Now I should I have been notified of this before they had me soaking me feet for an ½ hour until I seen a young girl cleaning up and ask her why such a long wait since there was a total of 3 people in the salon… Someone finally came and did my pedicure she ask me if I can come back to get me nails done because there was a wedding and no one is available. My time is precious just like everyone’s and if I wanted a 2 day spa event I would go to Sedona not a local nail shop! I said I will not ever return nor will I recommend this place because these nails shops are a dime of dozens in this area. I just went elsewhere and got my nails done they can keep those water down smoothies and cheap wine and fruit for those prices they should be trying to give more than that.

Treated myself and my 6yr old daughter to a pedicure… they treated her like a Princess… happy daughter = happy mommy. We’ll definitely be back.

Shout out to Louis! I love my nails! I’m a simple girl who lives for a gel mani and pedi every two weeks faithfully (rain, snow and sleet)… I usually go to Custom Nails but wanted to try this spot out. He did great!

Eyelash extensions: I got my lashes done a little over a week ago. I get them regularly. They last about 4 – 6 weeks. Well by day two I started losing lashes. By day 8 I had SEVEN lashes left on one eyelid. Now I pay for the individual lashes and I expect quality work for the price. I called twice to speak with a manager about the rushed work. No one returned my call.
So I went to the shop and Nino was not helpful. He lacks people skills and customer service. He tried to tell me that it had been almost 2 weeks and that I shouldn’t expect my lashes to last any longer. At this point I’m looking him like he is crazy because I’ve been coming here regularly for this service and this was Vivian’s first time doing my lashes they were coming off in clumps not individually. They were put on sloppy. I do not recommend them for any service. Last week someone was about to get a beat down because they cut her daughters foot during a pedicure

Quality has gone way down. I’ve been a client for years at Tropical Nails in the mall and followed them over to the new Golden Lounge Nails. The aesthetics of the salon are beautiful with fresh flowers and an ultra modern décor. They have a full menu of fresh fruit, smoothies and mixed drinks. The staff is insulting to clients, laughing and talking about them in their native language. I know because I brought my friend who speaks their language. They must have some new metrics to achieve because they rush through the gel fills and pedicures, and in the process are cutting and causing people to bleed. The polish finish is horrible — either too thick or bubbly which chips a few days later. I was there when two women came back arguing about they were just there the other day and already the polish is chipping. My girlfriend went the other day and tried a new girl instead of the guy she always uses. She left with her nails bleeding because the tech cut and filed them too short. Her finger swelled and she had to go to the hospital. Beware! Remember, you’re going for your nails, not the pretty décor or free drinks!!! And who gave them a food vendor license anyway???

This place is all about the setting, ambiance, serenity, and a peceful experienced while getting pampered. HOWEVER, quality of work is questionable and way too shaky fir the prices and the hype. There was one woman came back demanding a refund because of how poor the work was. I only came here because I had a gift card. I just wanted to use my giftcard and leave. I’m sure I’ll never go back.

I visited this salon/​spa for the first time on the Saturday before Mother’s Day. I think that is important to mention because how a business can handle unexpected volume is very telling. Golden Spa and Lounge seemed to be handling the crowd well. My daughter and I were warmly greeted by a gentleman as we entered the salon. We signed in, and he encouraged us to have some fruit, or a drink while we waited. We didnt have an appointment, and even with the Mother’s Day weekend traffic, the wait was not long. They have a lovely menu of drinks from wine to fruit smoothies, all complimentary of course. They also had lemonade and fruit punch readily available in drink dispensers. I tried the strawberry pineapple smoothie, which was quite yummy. There were numerous platters of seasonal fruit and veggies out for patrons to enjoy.
In regards to décor, the owners have done a lovely job of creating a calm and peaceful environment. The décor is modern with warm colors and clean lines. There was lovely background music playing, comfortable seating, and though it was crowded that day because literally everyone and their momma was there, enjoying a Pre-Mother’s Day mani/​pedi, it wasn’t noisy or disruptive. The pedicure room that we were seated in was cozy and relaxing. The massage chairs are comfortable. The young lady who did my manicure and pedicure did a wonderful job. She took her time, and was friendly. I also liked that all of the employees had on all black. It gave them a uniform, sophisticated look. They have a great selection of nail colors, and a long menu of services to choose from.
In short, I will most certainly be returning to this salon. In my busy, hectic life its nice to find a place to relax and get good service.

I’ve been here before and have been generally pleased with each trip. This visit was no exception. I didn’t make an appointment and my regular nail tech is no longer there so they placed me with Lina. I received my service in the VIP area and was promptly offered fresh fruit and a menu with a variety of drinks. This time I chose the white wine. The fruit served was very fresh and plentiful. The pedicure was absolutely divine and Lina took her time making sure I was completely relaxed and that my feet were perfect for the upcoming sandal season. The complimentary shoulder and neck massage at the end was just the icing on the cake. I’ll definitely book future appointments with Lina.

First time customer and Peter was my nail technician. First of all the place is gorgeous! As soon as I walked in the door I was greeted and taken to the back right away. I was offered a bowl of fresh fruit and complimentary drink list! I got the mango smoothie and it was Sooo good! I have never been so happy leaving a place after a first time visit! I can’t wait to go back again!

I enjoy the wifi and the extras that you get. But I won’t be going back. It is too difficult to book an appointment at this location. Every time I call, the receptionist messes up my time or does not help with the technician is not available. I don’t need the extra stress when I am trying to decompress. The service is good and they are nice to you, the people that actaully do the work do make an effort to pamper you and take care of you.
I’m just not into the poor customer service when you try to book an appointment. I will not be going back here. Yes, their price point is lower than Escape I rather spend my money at Escape and not have to deal with the BS with the receptionist.