DONE RIGHT LANDSCAPE & CONSTRUCTION

Called twice (left messages) and filled out contact form on their website. Noone got back to me.

Bruce responded to my message instantly and was at my house in an hour. He right away suggested what I can do with my yard, and said that based on what I am looking for my best way to go would hire a carpenter and go all wood, and even gave me a detailed idea of how it can look like. He immediately gave me couple of numbers to call to do the work. I was impressed at how helpful and attentive he was, especially given that he will not make any money out of my job :) Highly recommend

Wonderful job! I got a call back in less than 5 minutes after leaving my number and he was able to come the same day. My yard was pretty far gone with leaves and by the time they left there was not a leaf in sight. This is probably the best my yard has looked. Everyone at my house was very professional and Bruce worked with me to make sure I was able to get the job I needed done and I would definitely call again.

Great work! They called back the following day to schedule an appointment for a quote. Bruce arrived on the scheduled date and time as agreed. On the scheduled date of the project Done Right did not show, nor did I get a phone call on that day. I called them and they apologized for the inconvenience and rescheduled for the following week. They were behind on another project. Done Right showed up the following week but a little late. Aside from the scheduling delay I was very pleased with the work they did. They were able to transform my overgrown yard back to it’s glory. They’re a bit overpriced compared to competitors but they’re work and proficiency are worth it. I’d rather pay more for good work and be pleased than to go for the lowest bidder for poor quality work.

Bruce & Co did a great job demo-​ing existing stuff and installing a PVC fence in the backyard, complete with finishing touches like a rock border. He also cleaned out a flower bed in the front, and planted all new greenery. When some of the original plants died, Bruce came back out and replaced them with new ones that are thankfully still alive.
Everything was top notch work, looked great. It wasn’t cheap, but it was worth it. It’s obvious Bruce takes great pride in his work and puts his customers first.
Recommended.

Wanted to install a fence in front of my home no one ever returned my phone call in two weeks finally someone calls back says another manager going to call me back to schedule a date. No one ever called horrible customer service

I needed a fairly large project completed at a newly purchased home. Left messages twice with their answering service seeking a call back to get an estimate. Two calls in the span of three weeks. Never heard back. Called a third time and again got the answering service. It could be that this company is too busy to return calls because they are so good at what they do. But I think it is poor customer service to not even call a potential customer back.

This was my 3^rd time in two years working with Done Right. Last year they did significant design and landscape work to my lawn and this year installed a sprinkler system and performed a spring clean up.
There is a reason I am repeat customer with Done Right, their work and professionalism is second to none. The quality of work, professionalism, and responsiveness is first class. This is far from your average landscaping company. The attention to detail with each job has been incredible. My lawn now stands out from the others in my neighborhood and I am constantly getting compliments.
If you are looking for first in class landscape work from start to finish than Done Right is the company you want to work with.

I called done right based on these high reviews for a fence estimate. Bruce was very fast with a reply and to schedule an appointment. Come that weekend day at our appointment time 10 am, Bruce called and stated a job was running late and could he come later (noon), sure I said. That time came and I got another call, sure Bruce I’ll wait another few hours as he stated they would be finishing up and he would be over after 2pm. Well, Bruce not only never showed up but never called back… ever. What I recalled after that day was my first conversation with Bruce telling him I found him based on his high Unilocal reviews, I remember him saying he wasn’t surprised they were high and that his only bad reviews come from people who are mad he’s too busy to do the work they want. I remember thinking it such an odd thing to say to a potential client but I’m guessing this blow off appointment happens more frequently than people take the time to review.
I fully understand working a long day, bad scheduling things not working out etc, but to just waste someone’s full day and not have the decency to return the call and apologize as a courtesy is unacceptable. I’m wondering how many of these reviews are employees or family.

Done Right Landscaping is awesome and i would highly recommend them. We had agreed to a price and the work and these guys decided to go above and beyond. We are extremely happy with how everything turned out. These guys bring their A game. Bruce was really great to work with and most importantly, he was easy to work with. Huge fan and would highly recommend.

Bruce was responsive and professional to the max. He has great suggestions and is very easy to work with. The work was done (plus extras) in a timely manner and looks fantastic! I look forward to completing the job in the spring!

Work Done:
Summer landscaping (planting, digging beds, changing mulch etc.) and ongoing lawn mowing. Built a patio as well.
Comments:
Bruce is great. He is very responsive and professional. We have had several compliments on our beautiful landscaping. They are not cheap but their work is very high quality.
He is also very creative, our patio is GORGEOUS.
I would recommend Bruce and DoneRightLandscaping for their beautiful and professional work.

My yard & lawn was in desperate need for some work. Being a new homeowner, I knew I needed some help in getting it «back into shape». I researched several landscaping companies, but Bruce from Done Right came out on top in terms of giving my lawn the attention it needed. He accommodated to my schedule and came on a Sunday afternoon. He spent more time than I anticipated to examine the grounds and provide several suggestions on how I can make my lawn look better. I gave the job to Done Right and they did not disappoint. They came earlier than expected because they saw the rainy forecast ahead and wanted to get the job done before hand. They worked on my lawn spanning 2 days and their team worked hard to get everything looking great. His team also threw in some bonuses that I wasn’t expecting.
Apparently during the job, one of my gutters came loose and when I asked Bruce about it, he said that his team told him the gutter was already loose. However, without hesitation Bruce made the extra trip back to my house and took care of it anyway. It felt like a different house when the job was done, and Bruce walked through all the work his team completed to ensure I was satisfied. We even discussed future projects down the line and he provided rough estimates so I can think about it. Basically Bruce and his team went above and beyond to make my yard and lawn look great again, and it feels great when I step outside of my house to see how great my lawn looks!

We spent so much time trying to find the right company to install our post and rail fence. So many companies never showed up for their initial appointments, failed to send their quotes back in a reasonable amount of time and some never even return the quote (which is just plain weird to me, but whatever.) Bruce from Done Right was consistent from the beginning. He showed up when promised, over delivered during the construction and the finished product is absolutely beautiful. He was not the cheapest option but after weighing our options, checking the ever-​dependable Unilocal and BBB reviews we decided to go with Done Right and we are happy we did. We were so happy with Bruce and his team that we were going to use them for another project but our furnace died and our home improvement stash now needs to be replenished. My husband and I are happy though because in the future we have a designated landscaper guru. Bruce is now ‘our guy.’ Thanks, Bruce!

Bruce (the owner) and his team at Done Right performed the following for this job: Edging and mowing of the front lawn, clearing of rocks from plant beds, re-​mulching and re-​soiling plant beds, clean-​up and beautification of the front yard trees — which included very clean tree-​base cutouts and generous mulch mounds around the base. Done Right also planted two healthy Rhododendrons and gave very thorough instructions for maintaining them while they set their roots. We had options for mulches, and we went with black mulch (as per Bruce’s recommendation). In the back yard, we had Done Right remove a fallen tree and all the leaves and branches left behind. There was no wood chip mess at all. The team removed the 5-​foot-​tall stump from the ground by hand, and everything is very clean. The work looks amazing.
We are repeat customers, and call Bruce at Done Right for all our landscaping needs. The work is top notch, and his team is very professional and talented. We are moving soon, and Done Right has made our yard look great, and ready to sell. Bruce arrived at the house on time, and with a few of his trucks ready to go. The team was very polite and hard-​working. Bruce makes sure to keep good communication throughout the process. Everything was very easy. He is very knowledgeable about his craft and his recommendations are welcomed! Thanks for everything!

Bruce came by to meet with me and check out my landscaping needs on a Sunday. Drawing on his extensive experience with design and construction, Bruce was able to come with a plan to solve my landscaping problem that even architects hadn’t thought of. I highly recommend Done Right Landscaping.

Bruce and his team excelled again! I called Bruce and he showed up to do an estimate within an hour.
I called him later that day to ask when we might get the work done and he told me that it would start the next morning, his team arrived at 8 am and worked tirelessly until iI had a wonderful looking low maintenance front yard.

A JOB DONE RIGHT!
Done Right Landscape & Construction is the single best landscape contractor that I have ever worked with in all the years of having our home landscaped and maintained. During our first meeting, when I was trying to get quotes from different contractors, he was by far the most thorough with his questions — which made me feel confident in his estimate, because I could sense that he was extremely knowledgeable and cared about our interest.
It didn’t take long and we decided to move forward with Done Right Landscape & Construction. They showed up right on time, despite being backed up because of the bad weather conditions in the prior weeks. They arrived with a crew of seven well manured and clean cut men and 3 big trucks. I’ve never seen anyone work as hard and as fast as their employees, these guys we’re really into their work. What was supposed to take 6 days was finished in just 4 days.
When he was finished, he walked me through everything that had been done in detail and made sure that it met my expectations. He over exceeded all of them. We were overwhelmed with the finished result, and couldn’t be happier. Their work is Creative, Artistic and Top Notch.
To top it all off, he called me the very next day to confirm that I was satisfied with his work.
Bruce is a true professional and he has earned a customer for life.

Great job all around. Just bought a new house and after a few good snowstorms the yard finally showed itself and was full of what was now moldy leaves, stick debris, & roofing debris. I called and talked to Bruce who was very helpful and quick to respond with a quote, which was fair, and then showed up to do the job a few days early ! I am thrilled with how clean the yard looks. Next step. Grass!

My yard was a mess! My husband and I own a couple businesses and just didn’t have the time to give our large ½ acre lot the attention it so desperately needed. We also needed a privacy fence installed. I was skeptical about calling a landscaper, fearful we would be dealing with promises not kept, time lines ignored, and of course the expense. We called Done Right Landscaping along with a couple of other local landscapers. Not only was Done Right’s estimate reasonable, they provided professional recommendations that could save us money and creative ideas I would never have thought of that made a world of difference in the whole feel of the yard. Bruce Aleo and his crew are professional, courteous and very talented.
Their work was impeccable! I couldn’t have been happier with the transformation of our yard and the fence they installed is perfect! We will definitely be calling Done Right again.