Walgreens

Bad customer service in the pharmacy. Person who received my prescription she said they had in stock to fill my prescription and to come back in 20 – 30 minutes. Well we left to have lunch then upon returning back, another lady said they could not fill because there is no stock. I can’t believe they could not give me a call to let me know that instead of me driving back!!!

Back in December of 2015 when I was on vacation I was waiting for a female friend to pick me up so we can head to the movies. I had decided to browse around Walgreens in Waipahu.
As I entered the store I had noticed all the cosmetic items on the right hand side and the cashier counter on the left hand side. While walking around the store I noticed that there are many items that can be bought here. Merchandises ranges from cosmetics, household items, cellphone cases, packaged beverages, greeting cards, as well as snacks. I also noticed there are three Fuji photo stations where an individual can insert a camera scan disk into the machine and choose which photos needs to be printed up.
On this day I had decided to purchase a bottle drink and a small can of breath mints. The employee was very friendly and the transaction was done really fast. If and when I am in the area I’ll make sure to stop by to buy an item that catches my eyes.
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Came in for a vaccination, and they told us 15min. We had to wait an EXTRA hour and 30min. Customer service is way below average. I would rate this place with 0 stars. I would drive across the island to another Walgreens if I ever have to come back.

I have had it with the pharmacy department. I bring in my medicine for a refill on Saturday. Said it would be ready in 20 minutes but I told him that I would come back later. Come back Monday and no record of my refill. The clerk even went through the box where they throw away the container. Not the first time I had problems with them. This was the last straw.

I loooooove Walgreens! I also love the fac I live less than a minute away from this one. They always have great discounted makeup! It’s always neat and organized!

I love how this place is relatively new because I can go into the makeup isle and find that the products I want are not out of stock.
Also, their photo center is pretty convenient. I placed an order online for my senior sign the day before my graduation and it only took an hour for it to be ready. Plus I used a 30% off coupon and only got it for $ 25 so the price was pretty decent.

This review is for the service I had at the Pharmacy. The first time I came here, it was a while ago to get my first shot for a vaccine. They told me it’ll be a 30 minute wait, and since I was getting off of my overnight shift, I decided to wait & get it over with so I could just go home & sleep. Oh no. While waiting I WAS pretty impressed with the fancy waiting area with the TV screen showing the list of people waiting for their Rx. But after 45 mins, getting tired & irritated, I went up to the counter to find out what’s going on… They then had to look me up all over again, asked for my insurance card & told me its been filled, they just have to get it ready. I was thinking just a few minutes, but after another 20 mins I just had enough. I went up to the counter for the second time and told them I’ll just come back. They told me they already drew up the vaccine, & the pharmacist will come out. I was so grouchy and tired I almost felt like crying. The pharmacist FINALLY came out and started setting up the private room to give shots. They finally called an elderly man that had been waiting before me. After a total of an hour and a half, I finally got my vaccine. Mind you, I work at an animal hospital and it takes me less than a minute to reconstitute and draw up a vaccine! WTH people! And I got no apologies for the inconvenience or the wait. Terrible service!
So I went back a few days ago for my second shot (because I already had my vaccine Rx filled here I couldn’t go elsewhere for my booster shot) thinking maybe they just had an off day. Bless my optimism… They looked up my info, and told me that my insurance doesn’t cover this shot since I’m not in the age range for it anymore (I recently had a birthday). Okay, i understand, that’s all insurance that controls that, they cant do anything… But this time they were nice enough to call my insurance for me to double check that I don’t have to pay for a $ 150+ shot. They told me they could just give me a call since sometimes they can be on hold with them for minutes at a time. So I left my cell number with them thinking they’ll call me within an hour or two. Nope. Two DAYS later I finally get a message in my voicemail while I was at work. I call them & they tell me my insurance won’t be covering the shot. Okay fine, so I tell the lady on the phone I’ll just get it, I can come later tonight. So I stop by today on my way home from work and they tell me their fridge is broken so they don’t even have any vaccines. WTF?! Why couldn’t they just tell me that to begin with over the phone?! Such bad service! Good thing the pharmacist told me I could go to the Ewa pharm! I shoulda done that to begin with! OMG. Bye Felicia. –_–

Came to pick up my prescription and was told to wait 15 minutes because they were still preparing my prescription. I had no problem waiting. A whole hour passed and I was still not called. So I went to the counter and was told that my name was not even in the system and had no record of the prescription. I called my doctor to see what went wrong so they contacted the pharmacy and told my doctor that it’s been ready from before I had even arrived. I am so upset. I will never have my medication from here ever again. They didn’t even apologize for the inconvenience. They pretended like nothing was wrong. I’m would not recommend this pharmacy to anyone.

Clean, always really friendly service, super well-​stocked, always lots of open parking, nice store!

This place was pretty good. Always stocked with hot wheels too!
And very convenient

Horrible service! My dad went here to pick up a prescription for my brother. He went to the drive through thinking it would be faster than waiting inside. The people working there told him to wait, but he decided to go inside and wait. He then was told to wait 20 – 25 minutes. He ended up waiting an hour and it still wasn’t ready. There was a screen there that showed the status of everyone’s prescription. My brother’s name did not appear at all. It was then when my dad decided to talk to the person working there. He was told to wait an additional 10 minutes and even after that it still wasn’t finished. My dad was so upset that he went home without the prescription. This was the second time this had happend to him. Never coming to this Walgreen’s ever again!