Servco Chevrolet Waipahu

Leased 2016 Chevy Equinox LT. When we visited the dealership, the front desk staff were friendly and helpful. They directed us to where we could sit to await our salesperson. They also offered water & coffee. Salesperson — Scott Kekumano was very friendly and helpful; made the time at the dealership easy. Great personality and checked up on us after the sale was done to see how things were going with the vehicle. Overall happy with the leased vehicle and how the time at the dealership went.

Absolutely the best place to buy a vehicle. Mahalo Nui Loa to Mike Gomez for helping me get the perfect truck and to Ron Asato for hooking us up with awesome financing! They even went so far as to show my wife and me all of the programs available to us and the best way to take advantage of all of the offers to really get the full package out of our new truck. Thanks again guys! I will most definitely be telling everyone about you!

Servco Waipahu is THEE #1 Dealership to go too for all your car buying needs. This is our families 4^th car that we purchased from sales man Louie Mina-​talk about awesome salesmanship! He knows how to satisfy his customers! Thank you Louie for all your hard work and help!
We recently bought our 2015 Chevy Silverado 1500 with the help of Louie and Robert our Finance Advisor. There duo on the purchase made it fast and easy and we were able to leave the dealership the same day with our brand new vehicle, did I mention we got there close to closing time! We didn’t even think we would go home with a new vehicle but the rebates and savings that Louie and Bob were able to give us made it hard to resist.
I would highly recommend anyone and everyone to go to Servco Waipahu and see Louie and «Bob» for your next purchase! t

If you’re looking to purchase a vehicle, this is the place to go. The salesperson referred to me, Craig Murakawa was awesome. I was able to leave there with my dream vehicle with a fair price and a smile on my face. Would definitely buy from here again.
Jen and Brandon

Servco Waipahu has the best service department I have ever been to. As soon as I found out my engine light was on I was able to bring my car in and they took care of me right away. They found out what the problem was and got it fixed right away. If anyone needs to get there car serviced or repaired call them. The girls in the front are super nice and friendly. The wait is not that long either! You will be very happy with there awesome service

My Dad went in after a horrible experience at Cutter Chevrolet the same run around game most sales people do so it was refreshing to have an AWESOME salesman MIKE GOMEZ who helped my Dad and I find an awesome Tahoe he even helped with getting us a Educators Discount! Took the time to thoroughly explain all the ins and outs of this high tech vehicle. It’s good to see that some places still believe in CUSTOMER SERVICE!

Servco Chevrolet is the best Chevy dealership to go on island. Our Salesman Scott exceeded our expectations in getting us into a new Silverado that we were looking for, that fit our overall needs. Instead of trying to rush us into any Silverado, he took his time and patience with us to get us the one we wanted. Customer service is second to none and my family and I are more than satisfied with our new purchase. Thanks again to Scott and the whole Servco Chevy staff for a detailed, outlined, and speedy process.

Very professional. I was never pressured and felt I got the best deal I could for Hawaii prices. Even gave me a ride to drop off my rental. Would recommend them to anyone!!!

I never bought a car from Servco until today! To my liking, the salesman Athan was awesome to deal with. He’s very friendly and a personable guy who was knowledgeable on product and didn’t pressure you. Poor guy had to run back and forth to management for me but he did a great job and «fought» for me. The management was great as they didn’t put me through a huge battle to get to the price I wanted. To be honest, it was probably the fastest deal I ever made on a car compared to other dealerships. They gave me good deal on my trade and made me an overall satisfied customer. Alonzo in financing was awesome too. He was very thorough and clear in explaining the paperwork and listened to my needs. I thank everyone involved in this deal and I will be back again in the future to buy my future cars from your dealership. I LOVE MY 2015 Tahoe! Mahalo Servco Chevrolet Waipahu!

Went in after having a horrific experience with Cutter Chevrolet worked with Kaimi and his coworker Derrick (?)not only were they knowledgeable but exceedingly pleasant to work with And they helped me build a silverado to my specifications with no dealer markup. ¹⁰⁄₁₀ would definitely go again.

Came in yesterday 7÷13÷15 for my Silverado to have a service addressed, and low and behold My favorite Service Writer, Craig Okamura was working, still smiling and hustled to greet me, explained what going be done. He’s a person I always recommend to my friends and family to see when they need Chevrolet and Toyota services to be done. Servco Chevrolet is top on my list for parts and services so that’s why I recommend this dealerships to everyone, I know I’ll be back.

Hey Mr Okamura thank you very much for your help when I brought my 2010 Corolla it was an excellent service.

Thanks to Justin Ludwig for the help with my new Colorado! So happy with the purchase! Easy to work with, explained the car well, and made my experience a pleasant one.

Been looking at all dealerships on Oahu and noticed all of them with ridiculous dealer mark-​ups over MSRP of 10−15% («Hawaiian Market Pricing»). Finally made it to Servco Chevrolet at Waipahu and found that there were no hidden mark-​ups and my new Camaro SS was almost 6K under MSRP after all of the rebates were applied. They provided a fair trade value and the overall process was very smooth. Go see Justin Ludwig in the sales department for a no pressure purchase. Make an appointment though because they get very busy.

Bought my Silverado from Jacob Ha. He had the truck ready to test drive the day after it arrived on island. I couldn’t be happier with the service he provided through out the process.

Shout out to Mr Craig Okamura! Thanks for everything! You are always there when we need your help! This time it was filing papers for a recall. Other times was for my a/​c twice, my transmission, my tires and sensors and something to do with shifting but not related to transmission. Lol. All that in the last 8 – 10 months! We are so grateful!

I went in looking for a 2014 Camaro SS which they had a black one on the lot that I wanted. Anthony was my salesman and I told him I wanted to trade my car in. My car was registered out of state and he told me that they couldn’t appraise it or take it in on trade due to this! He said that I needed to go get the plates switched to hawaii in order to trade it in. I was a little confused since I hadn’t bought a car on island yet so I called around and visited other dealerships and they were more than willing to take my car in on trade as is. I ended up buying from another dealership!

I wasn’t expecting much when I went to this dealership… it is a car dealership after all.
I’m kind of surprised though, that it was much worse than I thought it would be.
First, I bought a car from them in 2012 (new). When time to service they want you to make an appointment… fair enough. However, it takes 2 – 3 weeks to secure the appointment. OK, I can live with that. What was horrible is that I had to wait 3.75 hours for what essentially was an oil and air filter changes.
I then went to them to try and by a new car. I looked at, test drove and attempted to buy a new car. For context, it was a new (not used) 2014 model. Yes, still on the lot.
Battery was dead. They got that fixed, but it speaks volumes to me about the quality control they have in place (they knew I was coming to see the car, made an appointment.
Upon arrival I noticed they had the same make and model of the car I was looking at on their used car lot… with less than 2,000 miles on the odometer. I asked how much for the used one, right at 27K.
Realizing that the one I was looking at was new, not used, I made an offer several thousands of dollars more than the used vehicle. They refused to negotiate, and were williing to only come off the sticker price of the 2014 new car by a very small amount.
Turns out, they have several of the new 2014 models left on their lot… easy to understand why. I guess they’d rather wait to screw a few uniformed buyers, than sell at a fair price. The salesman started with the we will only make 200.00 dollars selling you the car (at over 35K). First that is an outright lie, doesn’t take into account the «dealer holdback,» money the dealer gets from the manufacter upon sale.
I asked to see newer models of the same car, and was told by the salesman, they didn’t have any, because they haven’t sold the prior year models. Easy to see why, in retrospect.
Funny way to run a business… even for a car dealership.

Worse experience I’ve ever had. They had my truck for 5 weeks. And when they return to me the invoice says they put on 1000 miles. Of course they claim this as a type error. I have a 2014 regular cab 2500 hd long bed. I brought into servco for a complaint of the cab having excessive road noise. With a decibel reader on my note 4 it reads 92 to 95 decibels at 65mph.(a shop vac is under 80 decibel) GM say this is not nomal, but they won’t say what is nomal. After 4 weeks at there shop they concluded that my truck is to factory specs and everything is normal. But if I want they would add some sound insullation that they would get from a stereo shop. 1 week later I get my truck back. Now I have 85 to 90 decibels at 65mph. Closed up or block air vent. So now my air conditioning doesn’t work well and it hard to shut doors. You’ll feel pressure on your ears when you shut the doors. Servco thinks a free oil change for compensation for taking 5 weeks is fare. There is no way I’d ever bring my truck or any vehicle to that place again. And because of that I would never buy any vehicle from Servco either.

Just got my Toyota Camry from Waipahu Toyota. I had the best service from the time I walked into the place to the time I left. Craig Murakawa you are the best. Thank you for your great service you made it very easy and comfortable for us. Also a big Mahalo to Bob Mani.