SynFast Oil Change

This place is horrible. They’re not on the customers side whatsoever, they’re trying o get as much money out of each person as possible. First of all, there are signs everywhere about a 19.95 oil change that doesn’t exist here. Ended up spending 100 $ on miscellaneous items while my engine was broken and needed to be replaced anyways. Total waste of time and money.

This place is a joke. I drive a Toyota and my car takes standard 5w-​30 oil. I went in for their oil change deal, for $ 19.99. Was immediately told that my car took synthetic oil. I say, «No? My car takes 5w-​30.» They flat out say I’m wrong, that my car only takes synthetic. I tell them I KNOW what my car takes, and it doesn’t need synthetic, just 5w-​30. After they realize I’m not stupid, they say they don’t have that, and the only other alternative is the synthetic, for $ 45. I say hell no and go around the corner to Walmart. Walmart gave me a standard oil change for $ 19.99 and treated me like an actual human being. Like I said — this place is a joke. Absolute garbage. Don’t bother coming here.

Went to Synfast this morning for their $ 19.99 basic oil change. Got in immediately. Told the tech that I just wanted the basic. He said that they ran out of that oil yesterday and the next type was $ 44.99. I told him no and left. However I did suggest that he take down his advertising signs but he said he had been too busy. Sure, that’s why I was able to just drive right in. Sound like a SCAM.
Went to Walmart and got their $ 19.99 special without the bait and switch.
Wonder how long this review will remain on Unilocal?
BTW: Drove by 4 hours later and $ 19.99 special signs are still up.

Great service and very friendly Terrance make my air filter super clean. So happy with my oil change and I will be back soon.

The service was very good and thorough. Got in and out in about 30 mins and it wasnt over priced.

Since the recent change to this place I was skeptical about coming in, but after talking with the staff and them making recommendations instead of saying «you need it» I was happy to see that they are definitely headed to right direction here. If you need the oil change or other services stop by and get help here. I was really impressed with their service today.

Ignore the $ 19.99 sign being twirled around on the corner — this place is FAR more expensive than that.
My husband stopped in last month and requested a regular oil change after seeing the sign. He did not request a high mileage oil change. The technician took it upon himself to print up a work order for an expensive, high mileage oil change ($ 52) without verbally indicating anything to my husband. My husband signed the work order without reading it (his fault) because he assumed that his request for a standard, $ 19.99 oil change had been understood by the technician. Were they both speaking English?
When I got the credit card bill, I called because I assumed it was an error. The clerk had a total «couldn’t care less» attitude and made no attempt to rectify the situation. If it was just a mistake, they would have had no problem refunding me the difference between the requested standard oil change and the expensive, high mileage change. The fact that they didn’t do that shows me that routinely sneaking unrequested services onto work orders is part of their business model.
Don’t you just wish there was something you could do to shut a place like this down?

They will ruin your car, and then lie to you! First, they cross-​threaded the oil drain plug, so my van started leaking oil. Then they told my wife to go buy a new plug and bring it back. Next, they stripped the threads right out of my oil pan with the new plug. I have uploaded a picture of the drain plug that still has aluminum stuck in the threads. When confronted about what had happened, they lied and said that an oil pan is a «wear-​and-​tear item, like a brake pad, and sometimes it needs to be replaced.» That oil pan has worked just fine since it was originally installed by Honda 12 years ago, and most oil pans are never replaced. That is like a dentist breaking a tooth off and saying that it is a wear-​and-​tear item. They even let my wife and kids drive off in a van leaking oil from a stripped out drain plug. My whole engine could have easily been destroyed. I guess the engine would then be a wear-​and-​tear item too. There are plenty of places that have figured out how to change oil, so do not go here. Maybe they ruin oil pans so frequently, that they actually do consider them a wear-​and-​tear item. They might not have lied to me after all.

This place rocks!!! I was actually headed to Walmart to have my oil changed but saw a sign for a promotion and decided to stop. I was greeted right away and within seconds my car was being given TLC. Mike and Terrence were efficient, friendly, and knowledgeable; they were even able to complete some additional maintenance needed for an upcoming road trip. I will definitely be sending my friends to this super convenient, awesome customer service one-​stop shop.

I’ve been bringing my truck here for years and never had any issues. They are always quick but thourogh. The staff is always friendly and they look over everything and let you know what they find. They do make suggestions about what can be done for preventive maintenance but I’ve never felt pressured or like I was being upsold. I will continue to go get for my regular oil changes.

It was Sunday and I stopped by for oil change and I didn’t have time to look at Unilocal .the location is very close to 78 and they start working on my car five minutes I arrived. I know about mechanical and they show me my front break pads that was almost gone and I saw it he was right about it. people go to Unilocal sometimes to write only bad reviews and even for oil change…
I liked the place and need more support.
They are very fast and reliable

If I could give no stars I would. I went to get an oil change today. I already called my dealership for what oil I needed and their price. Dealerships usually more expensive so I decided to check this place out since their was no wait. The tech told me my car only uses synthetic oil I explained I already called dealership and they told me I didn’t but tech said «it’s the manufacturer says». I told him that dealership told me different. Tech then stated the dealership was wrong. Hmm who am I going to belive the dealership that sells my car make only OR these guys. Yep my dealership. Know I know why their is NEVER anyone their.

I brought my Chevy Blazer to have my transfer case & rear end gear oil replaced. The tech Kenny Alfred did a outstanding job on my truck. Very professional job
Thanks Kenny
James T for Andrew Deno

I recently purchased a used vehicle. I brought it in for a oil change, the gentlemen there were so helpful. They checked out everything on my car. They brought me downstairs and showed me everything I needed to make my new/​used car safe. I was pointed a few things it needed. I trusted everything they said because they took there time to show me personally. I had the work done there. I now have a new oil change garage I will always go back to. I believe the man who helped me name was Ben. so thank you Ben and thank you Syfast.

This place is a total scam and should be run out of business. If you are desperate for an oil change like I was, just an hour from leaving town on a road trip, all I can recommend is that you get your estimate in writing.
Q: Hey, where did that extra $ 26 come from?
A: Oh, you needed a 6^th quart of regular oil.
I complained about the exorbitantly high bill and they gave me ten bucks off, but it was still the most expensive oil change I’ve ever gotten. I’m mostly embarrassed for being the sucker in a scam, and I should have been smarter than that.

I would have given them a good rating if this had not happened. I pulled in this weekend to get a good quality oil change. Not the $ 19.99 oil change they advertise (but never seem to have the oil in stock for my particular model car). I was going for the full synthetic oil. I also decided to get new coolant. The staff was very nice and went out of their way to get me a price that I could afford and I appreciate that. The work they did seems to be just fine. Now comes my problem. I get in my car to leave and one of the employees has taken the time to not only change my radio station to a Christian station, but he even reprogrammed my presets on my radio to make this one of my preset stations. Now, I don’t recall standing next to any of these employees while they worked on my car and tried to convince them that they should convert to my particular religious beliefs. I didn’t leave them any brochures or ask them to change the music in the waiting area. I’m not sure how they think that imposing their personal beliefs on me is A. okay to do and B. good business. It’s not. Sadly, although I got great service, I won’t be going back. I found the personal intrusion to be way out of line and very inappropriate.

This place is getting 3 stars because its name is «Synfast OIL CHANGE». If it was «Synfast AUTO MECHANIC» it would probably get a one-​star review. Does that make sense? No? Okay let me explain: I go specifically for the $ 20 oil change in 20 minutes. For that, I recommend it wholly and solely. They always have me in and out super fast and have always done a fine job.
BUT keep in mind that you’re getting a discounted (i assume it’s their loss leader) oil change so that they can have a chance to pitch you different overpriced work that you may or may not need.
Last time I was here they told me that I needed a new Flux Capacitor. And I was like really? But I’m not driving a DeLorean! No they didn’t say exactly «that» but they may as well have. Okay so really… last time I was here they actually sought me out in the waiting area and held up a crusty old spark plug telling me they were old and that they had oil in them, and i need to replace them all before i begin to have ‘major’ problems. I just laughed at him, knowing full well the spark plug he was showing me wasn’t even from my car seeing as i’d JUST had them replaced a couple weeks ago (from my actual mechanic) and also knowing that if there is OIL in there (??) I have much bigger problems than an old spark plug *lol*
They randomly try to push things like a certain fluid flush and change on me (often using tricks like showing me a paper with a clearish smudge and a black smudge on it telling me one is what it should look like and the other is what mine looks like), which i decline then (to test) ask them about next time only to have them tell me ‘oh no, that’s fine, but THIS is really bad’. I just laugh it off.
Anything they tell me to do that sounds legit (and keep in mind, there have been just as many instances of these legit ones) i usually either do myself for a fraction of the cost or I take to another mechanic for a 2^nd opinion. Because of their behavior I’m not sure I *trust* them to do anything in-​depth, but since I haven’t used them for any real work I can’t vouch for that one way or the other.
So in short (too late!) — Go for the oil changes, but don’t let them up-​sell you.