Petco

I have always been very wary of grooming my pets at big chain locations like to, but my dogs needed their nails trimmed and their usual lady kept saying they didn’t need it no mater how long we went between visits. So I stopped by petco and asked if they would grind the nails down with a dremmel tool. I’m not sure if they still do this, but I much preferred it to clipping and their nails came out great! A little busy, but the staff is friendly and they were very gentle with out neurotic dogs!

I have to take a moment and mention the grooming dept. Amber is amazing at her job, she handles my baby better than anyone I’ve found in 3 years of searching. If you’ve been looking stop here!

I went in with a slew of coupons for my classroom pet and I had no idea where to start. I approached the worker nearest me a bit frazzled and asked for help. He was super friendly and made me feel better about being so needy. Along the way he was giving me tips and tricks for dealing with our new hamster. Some of the items I had coupons for were not in the best interest of the hamster so we swapped some out for me! As we walked back to the register he left me with the nearest cashier. Seemed as if the cashier was new. He said he was going to have to call the manager because he wasn’t sure how to do something. Who approached?! The man that was helping with pick everything out. I peeked at his name tag and his name is John. It was great to see a manager so involved with the customers. He was also very patient with the new cashier! My students adore Princess (the hamster).

I visited this store for the first time today. It is a smaller Petco. No one asked me if I needed assistance and the cashier didn’t ask if I needed help to my car even though my hands were full.
Not sure I would go back. The GM needs to step up his game.

This Petco may be small, but it has a lot to offer! We shop here often and have our two dogs trained here too. Alex is a phenomenal trainer, he has transformed our crazy pups (Great Dane, English Bulldog) into two little gentlemen! (Maybe not little) I also would recommend the groomers to anyone, definitely feel like our boys are taken care of here. I’ve seen other reviews on this location say that the staff does not seem to greet the customers, I have seriously never seen anything like this. I will continue to bring my business here as long as i live in this area!!!

AWESOME AWESOME group here! So helpful always and patient. Thanks to: Whitney! Ashley! Alex! Ian! Jesse! and so Many others at this location!

The staff was nice but it I had to track people down to get their help. Good information and OK prices but with not very good quality supplies. Not much aquarium the core options compared to Petsmart where they have at least two rows of Décor were this one has a half one. Okay experience

Always friendly employees and great customer service. Great variety of fish and never out of any supplies I need.

Austin in pet grooming is the best ever with my dog. Stanlee is nervous about getting his nails trimmed and Austin has the patience and kindness to keep my dog calm.

A small Petco tucked away in a shopping center near the freeway, I was glad that I spotted it as my little Sophia was in need of some *ahem* litter and only Blue Buffalo walnut would do. i never can find it at Target so it was nice to be able to just run in and run out.
In all I was able to make a potentially long store visit into a really short one by just visiting here because it was not crowded and everything was in its place!

I wish I could give this place ZERO stars! I have never liked Petco. I used to work in the grooming department at Petsmart and I heard absolute horror stories every day about Petco grooming and the quality of their products. It’s been years since I have been in one and I have heard from some friends that it is a lot better now, so I decided to give it a try. My usual bird supply store closed down and I needed some millet and new toys for my feather-​babies. Their prices were decent and they had the walnut litter I used to use, so I picked some up. Of course I like to wander around and look at all the pets they have in their stores, and what I saw was horrifying… There was a REALLY dead mouse in the mouse cage and it looked like he had been dead for a while, and the other mice were crawling all over his dead body. Imagine if a child saw that! Are you kidding me? I look around for an employee on the floor and there is NO ONE so I have to wait in line at the cashier just to notify someone. Finally I just blurt out that there is a dead mouse in the mouse cage and they said, «Oh thanks for telling us» with a smile, like it’s no big deal!!! A once-​was living, breathing creature is dead in a glass cage with other mice, on display for everyone to see! The cashier went on like nothing happened, then another customer comes up, obviously rattled, and announces that one of their turtles is dead too! Are you kidding me? What the hell are they doing to these poor animals? And once again, none of the employees really seemed concerned! They had the look of, «oh god, I don’t want to deal with this right now». Most of their rats looked lethargic and unwell and weren’t acting normally, as well as some hamsters. And I bet you ANYTHING they aren’t going to check the other animals in the cage with the dead mouse and turtle to see if they contracted an infection or disease or are injured in any way… Unless you want an unwell pet that is going to die really fast, I would suggest you NEVER buy from Petco. I will NOT be returning EVER, and I will make sure everyone I know who has pets are well aware of the things I have witnessed today.

What’s not to love about a pet store that lets you bring your pets? And the cashiers give out treats to your pets. Win-​win!
It’s not the largest Petco but it has a decent selection of things.
We’ve had good experience with the groomers. Our dog is a little unique to put it nicely. He’s a three legged golden retriever with abandonment issues who we rescued from the Humane Society and had to teach how to be a dog. So he gets a little freaked when he goes places and doesn’t know how to act around other dogs. It’s always an adventure to say the least.
But the groomers are amazing, gentle, and extremely patient with him.

I have been shopping at this Petco for over 10 years. And these past 6 months have gone down hill as far as management and courtesy is concerned. The manager now is very rude and disrespectful not only to other employees but customers. Last week when I went in the sheriff’s were their cause of issue with customer and the manager. Today the manager treated me very poorly as well. I have been in customer service business for years and to think this lady is not only an employee representing Petco stores but at management level as well is disturbing. I plan on finding another Petco or maybe even a Petsmart to shop and take my dog for grooming and shopping in general as this location needs some serious changes.

Don’t let the icky parking lot discourage you from shopping at this Petco. I put off going here for a long time. The associates and well kept store were great.

Went here because it is a location just about 5 minutes away. We got 4 fish here and they have all died in 7 days… we will continue to drive farther to the location in Escondido. This location is understaffed and creates a poor experience.

I’ve been visiting this Petco since I was a child — it’s close by and convenient, close to the Melrose and Vista Village exits on the 78. it’s not that great of a petco but it does its job.
Spent half an hour walking around looking for an associate that I could ask for help with a carrier. They don’t seem very concerned with greeting customers or walking the floor asking if anyone needed help. (Note, it’s a small floor, so they probably don’t do that) but I had to look for someone I could bother since they all seemed in their own little world.
Only Vistan loyalty keeps me coming back to this place, that’s about it.

I like Petco. They have all the basics that you will need for your pets. But it isn’t my usual stop because they don’t carry the litter that my cats like. Ironically, enough the only place I can get that is Target.
This store is a pretty good size. They will probably fill the needs that you have and in a pinch or if I am in the area I will go there, but I do not go regularly.
This location has plenty of selection and if your pets are less particular than mine you will probably find what you need and leave happy.

Had my Dog groomed for the first time at this location. Everyone was so helpful. Noelle was my dogs bather and she did such a GREAT Job!!! I will definately return for sure.

Petco is close by, has lots of items in stock, service is usually nice and friendly, prices are a little bit higher than the competition, but sometimes they have manufacturers reps in the store handing out samples or coupons.

Had to buy a bunch of stuff for my furry kiddos so I went to the Petco by my work instead of the one by my house. Maybe it was because I arrived shortly after they opened and they had not other customers but they service was excellent. I had 4 different people ask if they could help me. All 4 were cheery and keep in mind that they was first thing in the morning so that was impressive to me. Other than that, this Petco is like all the others, they have all they stuff you need for your pets. I like the treat bar and that Petco has a good selection of dog foods.