Goodies Cookies and Specialty Cakes

Omg best bakery! Debbie was amazing and followed my design on point. They make beautiful cakes and they taste wonderful as well! We ordered white, chocolate and funfetti each flavor was so good. I fell in love with both cakes I ordered for my daughters first birthday. I will definitely be back to order more cakes for special occasions. Thanks so much

I’ve had cookies, cakes, and cupcakes from here, ALWAYS great. The cookies are phenomenal, just had cupcakes the other day at a friends party, so moist and delicious. Definitely headed here for our next child’s birthday cake.

Steer clear of this shoddy bakery. Owner has a rude ‘tude and their cookies are supermarket quality at best.

Let just say… AWSOME…I got married 1 year ago I couldn’t remember or tell you wht my cake taste like on my wedding day with all the Kaos. However my husband and I decided to save and freeze our top layer for our 1 year anniversary…2/14/16. I did not imagine it would taste any good just trying to keep up with tradition. However it was the most delicious cake I have had… WE ate the whole thing!!! Thank you for making our special cake. Hopefully… When we’re back in the valley for let’s say a… baby shower we will know exactly where to order!

As I was initially very impressed with this business, I’m going to leave a very thorough review, but they ruined my wedding cake and did not at all deliver what was promised, without even an explanation as to why. My now husband and I are professional theater directors, producers, musicians and craftspeople so we did everything ourselves for our Halloween wedding, from building dozens and dozens of petal curtains to hang from trees, writing music, individually sculpting and carving each centerpiece, creating bouquets, jewelry, and attire, providing all of the sound and live music equipment, and organizing live performances. Our entire ceremony was even written by a local playwright with our input. The cake was literally the only thing that we could not do ourselves, and since we work in Los Angeles I visited three different bakeries in the Visalia area on the same day (we got married near the Sequoia Park in Three Rivers, about 3 hours away from L. A). We specifically wanted a cake shaped like stacked tree trunks, with dark oak or sequoia bark to match literally everything in our theme (handpainted oak tree banners, sculpted oak tree centerpieces, even the wax seal on our invitations… we are avid hikers) and also our dark Halloween color palette of burgundy, dark orange, purple, and dark brown. Each bakery said that they could handle it, and even though a white birch tree trunk cake is the most commonly seen they agreed to use darker colors for us. I chose Natalie at Goodies because I took the overnight trip to visit bakeries with my mom and sister rather than my fiancé, who was working. She not only promised to provide what we wanted (albeit at the highest price out of the other bakeries, $ 750 for just over 100 people), but also sent home a lovely care package for my fiancé with a variety of cake flavors and frosting for him to try. She presented such a skilled and personal command of her trade that I instantly had a good feeling and felt that she was really listening to our needs and wants, plus looking at the various pictures I had brought of the colors, decorations, etc. She took notes throughout the meeting and filled out paperwork along the way even without us agreeing to the order, so I had confidence that our needs were noted and when I emailed and called to make the initial payment on the order she didn’t ask for any confirmation about colors, etc. Again, I never felt a moment’s doubt that she had missed any of the information as to the cake being created with a dark-​colored tree trunk texture. She even showed us a wood display trunk that she had and explained that she could create a dark wood texture on the outside of the cake, but have the part carved with our initials in a lighter color, similar to the gold or yellow tone that you see when you were to carve into a dark oak or Sequoia tree. She seemed have a very specific understanding. When the cake showed up at the wedding, I was completely baffled. It had nothing to do with the 1 hour + conversation that we had with Natalie about the look and color of the cake. It was white, which we did not even feature in our wedding at all (my dress was dark ivory), with reddish-​pink bark texture that also did not match anything in our color scheme. Jeanne from White Horse asked me if I had an extra flowers or items to decorate the cake with, but I was so confused by the appearance of it that I didn’t even decorate it at all, even though I had brought several things used in my bouquets (fall leaves, dark ostrich plumes, miniature pumpkins); none of the things I had brought would have matched. Fortunately everything else about the day was so incredibly beautiful that my day was far from ruined. Even so, I did write to Natalie on the Monday after the wedding expressing my unhappiness with the cake, and did not hear anything back from her until the following Wednesday… and that was after two emails and two phone calls! The delay is nothing short of bad business, if you ask me. When she did reply, she stated that the delay was because she «was trying to remember» my order. In the end she offered a $ 200 partial refund, which I do not feel was satisfactory under the circumstances. No explanation was ever offered as to why the cake was so different than what we had asked for. All I can think was that because our consultation with Natalie was more than a year before the actual wedding, she simply forgot what we wanted or didn’t take specific enough notes. She was so attentive when we first met that I don’t really understand it otherwise. It’s too bad; I had high hopes.

I called looking for someone to make a Gender Reveal cake in a week. Even though they ask for 3 weeks advance notice the woman I spoke with told me that she could accommodate me. I emailed the picture that I found on Pintrist and was BLOWN away to see that they made an exact replica. I was very happy with the quality of the cake and it tasted great! The staff was welcoming and nice and got my cake out as soon as I got to the store to pick it up. I’m from Lemoore so it was a bit of a drive but sooo worth it! Thank you guys for the memorable experience!

This is the ONLY place i get my cakes from! From birthday party parties to my wedding! They have never let me down. The cakes are moist and flavorful, i have yet to find a bakery are delicious as this place. These people work hard to satisfy everyone’s needs!

Made a cake for my daughters bridal shower. Amazing! It looked exactly like the photo I showed them. Plus it tasted so good. Will definitely use them again.

I have been going to goodies for a while now and love the cookies etc. I ordered a specific cake and when I got it it was not what I ordered. I know it was to late to do anything about it but I complained about it and was told I would like it anyway. I was left feeling dismissed and very disappointed with the lack of a apology. I have to say the customer service is slipping and it seems they don’t care. I at least feel I deserved an apology or a discount on a future order. The entire conversation made me feel like I was not a valued customer and that they did not have the time to talk about it. I will share this information with anyone who asks me for a recommendation of a bakery, no one should have to be made to feel this way. On the other hand they may be so busy they don’t care if you come back. I am a true believer that you do this to customers they spread the word and never go back. I hope for them that they are so busy they stay in business. Good luck to them and anyone who chooses to trust them with a special occasion.

Son’s wedding cake. Amazing.. One layer White with caramel and one layer red velvet. So good.. cookies are yummy also. Crispy but soft.. So good.

*HORRIBLE CUSTOMER SERVICE*
As of today Goodies will no longer have my business. They made our wedding cake 5 years ago (yes, it was delicious). Every year after, for our wedding anniversary, we order a recreation of the top layer of the cake. I usually would place my order 1 – 2 weeks in advance, sometimes even the day before. Well this year I completely spaced and with planning our anniversary event I completely forgot to order our cake! Completely my fault, ugh. Well, i thought I would chance it and call anyways to order. The person who answered the phone (I am assuming the owner), explained to me she wouldn’t be able to accomodate my request due to the amount of orders she already had. Ok, that’s fine, what was NOT fine was when I explained to her our yearly tradition, and she rudely cut me off and said «Next year you’ll just have to remember to order at least a month in advance» and began to laugh at me! I immediately informed her that I wouldn’t be, and she will no longer have me as a customer.
I do not understand how a small local biz can treat their customers so badly. It’s a shame actually because I always refer people to them. Not any longer.

I have been going to Goodies for cookies for 15 years. For my 30^th Birthday I didn’t want to make my own cake (I’m a baker to) so my mother decided to get my cake made with Goodies and drive it 4 hours to me in Napa Valley were I now live. I hate fondant it’s always to thick and never flavorful to eat and I dislike anything with artificial flavors and dyes. My cake was AMAZING! First fondant cake that I’ve ever had that was delicious!
Hands down Goodies out did themselves! Here in Napa Valley we are known to have the best bakeries and pastry chefs I am so glad that my mom went with Goodies! The cake was beautiful!

I needed some baked goods for my cousins Baby Shower. I found Goodies Cookies on Unilocal.I saw good reviews so I preordered Lemon bars and assortment of cookies. The lady who helped me was Natalie and she was great and very helpful. The lemon bars were perfect! Just the right amount of tart! The cookies were delicious too! My family and friends loved them! Now I have a place to order from when I visit the Central Valley!

Goodies, cookie & cakes did my brothers wedding cake and it was beautiful and very taste. I was very happy and our guest enjoyed it. Wedding date 10÷4÷2014

If you’re looking for quality products, Goodies is the place to go. If you’re looking for quality customer service, it’s the last place to go. The past few experiences I’ve been met with less than enthusiastic basic, basic customer relations — the owner doesn’t get up from her chair, and comically persists to say, «I’m tempted just to refund you because it’s not worth it to make just 6 tarts» when they messed up my order (that I had placed three days in advance). I wouldn’t recommend them based on the reputation they’re upholding — I’d rather go to someone who has mediocre baked goods but will be able to treat their customers with decency and respect (as well as a smile, maybe?). Needless to say, I immediately came back to my office after the experience and told them this negative review — sorry Goodies, but you do it to yourself.

If you love chocolate, you have to try the double chocolate cookies. They are delicious! We also got the peanut butter and oatmeal chocolate chip, and they were both good. The shop is the wedding consultation area and a nice window display of their cookies. The cookies are $ 1.75 each, but they are worth it because they’re huge. The people that work there are also very nice. I’ll definitely be back.

Goodies made the most beautiful wedding cake for me but most importantly, my guests said it was the best tasting cake they’ve ever had!!! Ask for Natalie, one of the owners, she’ll help you design your dream cake just for you!

This place is amazing. We had them make our wedding cake. We did a red velvet, my wife’s favorite and a lemon cake with a lemon filling. First the cake looked fantastic but the most important part was it tasted delicious. We heard from a lot of our guests how good the cake was. It was moist and flavorful. One of the best cakes I’ve ever had.

Amazing experience! I am from out of town and decided to have cookies delivered to someone in Visalia, last minute and same day, they totally accommodated me with no problems or attitude about it being last minute! Definitely will use them again!

Awesome wedding cake! So this is a tiny shop in a corner of a strip mall in Visalia that also sells cookies but don’t be fooled, they did an AMAZING job on my wedding cake! The owner was super sweet even though I changed my mind a few times. The cake was very good and it looked exactly how I imagined! If you want to see pics, check out my profile pictures. They are VERY reasonably priced as well!