Edible Arrangements

My 4-​year old son had been asking for chocolate dipped fruit, since he had tried it earlier from an arrangement that his dad had received. We came by today to buy some of the «to-​go» pieces that according to the website are ready to be picked up at the Visalia location. I was disappointed to have to wait more than 20 minutes for a «to-​go» individual piece of fruit! The lady helping me seemed confused about what I was trying to order. So I explained that I went online and saw one of their adds promoting that the stores now sold individual pieces. The store did not have any pieces prepared. The cashier did state that due to it being a busy Easter weekend, they did not prepare any individual pieces today. From the time she took to look up what I was trying to order and my order being finally ready, 30 minutes had passed! This was suppose to be a quick pick, buy, & go item! Also, the «pineapple daisy» I ordered, was like a tiny bite size piece– not at all like the ones in the arrangements. I have ordered fruit arrangements in the past and have had an overall good experience with the quality and service, but will definitely not be returning for any more «to-​go» items!

Ive ordered from them several times now usually day of or day before and they are always friendly and on time with delivery! Im sure they’re busy so to be consistent with their service is great. Definitely recommend!

Order here twice to surprise my Mom for her birthday and both times have been great. Delivery time was good, not late in the day at all. Arrangement was beautiful and my Mom loved it. Wish I was able to try it myself but was all gone by the time I get to see it.

I went to Edible Arrangements 20 minutes before they closed because I was running late and was still able to get a dozen dipped strawberries! Justin was very nice and did not turn me away like most people would have. I will definitely be going back but now I know to call in ahead of time. Thank you!

I had left a 1 start review earlier. But they manage to deliver the bouquet on time right before my wife left her job. Thank you for saving the day.

Asked the woman on the phone if they can deliver to Lemoore for me. Hanford (from Visalia) is within their «allowable driving range» but Lemoore is not. It’s 15 minutes further West! Are you kidding me?! I’m not going to deliver FLOWERS to my husband! I thought an edible arrangement was a good idea. So much for pleasing the customer! Very poor Edible Arrangements! :-(

I don’t recommend this particular store location to anyone. I placed an order online a day before pickup (yesterday). When my sister went to pick up the order at the store, she only received one item out of 3! This is really frustrating considering I got charged for all items but only got one. Even more frustrating this was a gift for my sisters graduation. I wish I didn’t live 5 hours from Visalia to personally demand a refund and explanation for cheating me off. This is not the first time I received bad customer service. I also placed an order for my moms bday in March and the lady called me saying she ran out of singing balloons. She offered to replaced it with two regular balloons BUT I had to pay the difference from the singing balloon and 2 regular ones. Last time I do business with this location. They don’t know simple customer service. They rather loose a customer over a few dollars than to satisfy us!
PS. From the previous times I’ve placed an order, I have never received a reminder.

Fruit is fresh and delicious! My favorite is the bananas dipped in half white and dark chocolate. Though my wifes was the strawberries, she was very pleased with this gift.

Really poor service, quite sad.
I normally don’t like to write negative reviews, but I had a very disappointing experience. I called on 5÷9÷2014 to have an arrangement for Mothers day and while on hold their company hold serve had message that said if I place an order over $ 65.00 shipping is free and there was no mention of an expiration date. Well when the rep finally answered my call he took my order but then said he couldn’t have the arrangement delivered at no fee, needless to say my girlfriend lives less than a mile away from their location, so I was placed on hold and a lady picked up my call and said that the message that I heard was a mistake and it was supposed to expire on the 6^th of May. Then I told her that if there was anything that could be done since it wasn’t my fault and the information on the message was still there and I was happy i was getting an incentive to order with free delivery. She said «no,» what would you like to do?” She Didn’t even apologize?! or show any concern, I live in Torrance! that’s 3 hours away which means I would use their services for Mothers day, birthdays, children’s b days, graduations, anniversaries, holidays, and other special occasions. $ 12.00 delivery fee cost them over $ 1,000 in future sales. Specially when I have a long distance relations ship. I kindly asked her to please remove the message so that someone like me doesn’t get misled. Its about service and good experience and I didn’t get either. I’ll take my business elsewhere.

I actually walked into the store and ordered my husbands anniversary boquet and it was very fast and easy. Oh and their assortment of greeting cards– cheaper than at rite aid or target! Go figure! As far as the delivery and quality — excellent. The boquet got there just in time to embarass my husband a bit and then he came home for lunch (of course brought it home with him lol). The fruit was excellent and just a good overall experience. unfortuantely I noticed a $ 5 coupon in the super saver the DAY AFTER :(