Virginia Beach KOA

We went for Memorial Day weekend. Got a last minute reservation. Did a basic tent site.
Friendly customer service on the phone prior to our visit. Quick, friendly check-​in. Had tent locations 166 — -it was perfect.
We have a five year old son — was a perfect balance of teaching him what camping was, at the same time having great children entertainment only a walk away. Playground, other kids, jump pillow, pools and games.
Did the shuttle to the beach. If I had it to do over again, we would have rode our bikes to the beach instead (2.5 mile bike route)
Our family really enjoyed our time here.

Honestly the only reason I put this one star is because I could not put anything lower. The staff in the place is incredibly rude, unprofessional, and racist. This place is not worth the over charged prices for such inhospitable conditions. I will never recommend this place to anyone, heck if it were possible I’d report for the racism I’ve experienced there.

I have never had more hateful service than at this campground, and I was just a guest at my friends cabin. She had made arrangements all day to make sure it was okay that I met her the night of the day she checked in and all was well, maximum was 4 people and we had to be there before 10:30 pm. I arrive, the man at the booth when you first enter directs me to the shop for me to sign in and get my parking pass. As soon as I walk in, an older woman with grey hair and glasses very rudely tells me they are closed, even though I was directed to the shop and it was before 10:30. I tell her I was directed to her, she then tells me I have to leave within an hour because that’s when «visitors» who aren’t staying have to leave. I explained to her the arrangements my friend had made for me to stay over and she then tells me the cabin my friend is in is at capacity, which is certainly not true. For some reason this hateful woman really did not want me here! After a bunch of huffing, puffing and eye rolling she gives me my parking pass and sends me on my way. I was bewildered at how rude she was, I have never in my life been treated so horrible by an employee of a business. I really wish I had this woman’s name so I could call her supervisor because I felt awful after that encounter. Other than that the campground was fine, nothing extraordinary but the customer service ruined the experience. It sounds very mild based on my description, but even other people in the shop (that was supposedly closed?) seemed shocked.

We stayed in one of the cabins and it was very nice, lots of outside space to run and eat. The staff was very helpful and knowledgeable with everything, even local sights.
If you are getting a campsite — you may want to be careful choosing. Some are full sun and super close together but some looked really nice.
Someone commented on the water smelling bad as a reason to avoid this place. As someone who has vacationed on the beaches of VA, NC and SC my whole life I have to say — the tap water never smells or tastes great. We call it typical beach water. Just buy jugs of water in the camp store — they even keep them refrigerated.

This KOA was not the best. There were two separate rooms for the toilets and the showers which kind of was a hassle. I did like how much space I had but there was way too much sun! Needs more trees and less open field. After a fun day at the beach. We arrived back at around 8:30pm, showered and went to relax in my tent. Sadly I was next to campers who let their children cry for almost a hour and another one playing country music loudly until 11:15pm which was past quite hour! And people driving with their brights on constantly. We got fed up with it and called the number given. I do commend them for dealing with it quickly.

This site is not very friendly. The cabins are not exactly the pictures online, when I filed my complaint within moments of checking in I was advised there is nothing I can do. However upon check out their own brochures state you can check out within an hour if you are not happy. I was never given that option and when you call customer service Jenna and Wendy are very rude. Kim the Manager will not even call back and I was told I could not have her managers name. Terrible customer service they honestly do not care of any concerns will quickly say the sites are privately owned. ! the property is okay the water smells terrible and the bathrooms are very outdated very disappointed in the call center !

Pass this koa by !! They don’t disclose to you that they use bad well water. The «fresh?» water they provide is disgusting ! The water smells and takes like rust and rotten eggs. You can smell it when you shower or brush your teeth. Then it fills up your whole RV with rotten egg smell. You can smell it on your skin. Your hair is so dry you can snap it in half. They don’t sell filters in the store, which you will definitely need.
I am worried what kind of damage this will do to my lines and water heater. Cutting this stay short. I won’t go into how they don’t have concrete pads and since it rained prior its a mud put that hasn’t dried even after 4 hot days of sun.
Other than that it looks ok. I refuse to hang around here.

Nothing going on very boring defiantly recommend holiday travel park across the street instead. A lot more fun activities and more entertainment bands etc. Will never stay here again.

So we have been here a few nights and now that we are ready to leave an make a 15 hr drive we find out that there is no running water to take showers with! I said hello to the Employee cleaning the showers walked into an unoccupied shower stall got ready for the shower and then nothing not a drop of water! I get dressed again and go check another stall and no water-​WTF?!? If you know there is no water in the stalls and someone is walking into one with a towel and toiletry bag be kind and Say Something! Apparently a pipe had burst to the showers, so if they knew this then again there were no signs and the employee should have said something! Btw this was Father’s Day weekend and there was such a lack of activities to do. Tie dyeing shirts, pool Volleyball, church service and a DJ on sat night is what we saw for activities. Not much for a fun filled weekend. As we were checking out there was a huge group of people in the Pavilion with some grills– not sure what was going on but if it was a camp activity it would have been nice to have even heard about it. We were checking out and then there was only 1 employee that was helpful, the other lady that looked miserable didn’t even look up to help us. We have been to many KOAs all over the east coast and this was one of the Unfriendliest staff we have ever encountered (except for the one older man who helped us out with the Raccoon) meh… There are better KOAs out there!

We have stayed at many campgrounds across the US.
I did not particularity like or dislike this one.
They did have a few problems, fast cars (no speed limit enforcement), no security, a dog park with no pickup bags (which led to piles of poop), small sites, large potholes on the campsite roads and a management of «will listen but not do anything because we deal with 2000 people a week attitude».
They also had some good things, the double slide pool, the jumping pillow, and a clean and very well maintained laundry room.
Since this was just a hub for all the other things we wanted to do in this area I just lived with it.
We will be returning in the future and will stay at the Holiday park across the street.

If i could put No stars I would of! This place sucks. Our tent was right on general booth highway, cars ripping by within view, real outdoorsie. Every morning they were cutting trees down at 8am 30 yards outside our tent and the staff failed to warn us that it would be happening. Most who camped here were in giant RV’s and never came outside their cable hooked up AC units to socialize, cookout or light a campfire. There was a lack of activities, the staff in the office moved slower than mollasis and lacked social skills. The highlight of the trip was the double water slides and a friendly guy Rob who rode around in his sweet golf cart and was super helpful when we were setting up. In the end if we wouldn’t have lost our deposit then we would have switched campgrounds upon arrival to this less than peaceful and majestic poop palace called a campground.

While staying in Richmond Va my wife and I got the urge to go to the beach. Two hours later we’re in Va Beach at the KOA. Stayed in a mini airstream and had a great time. It was off season so we just about had the campground to ourselves. Its near a Naval base and I loved watching and hearing the fighter jets go over.
The airsteam had everything we needed and it had a patio with a table and chairs and a gas grill out front. The staff was good, making sure our grill had a full tank of gas and that we had everything we needed after we set up camp.
Good location as well as so may KOAs are off the beaten path, but this one was close to the beach, shopping and restaurants.
Had a good time here as we do at most of the KOAs we have stayed at.

After staying at KOA campgrounds at a few locations, I realized that I like KOA. Mainly because you can expect the standard amenities at most KOA campgrounds (oh wait, that’s kampgrounds).
The one in Virginia Beach is nice. This one has a convenience store, an arcade with a life-​sized chess set, laundromat, playground, swimming pools, cabins and campgrounds, clean bathrooms and showers, etc.
In addition, you can catch the bus from here to several destinations such as the aquarium, the water park and the beach.
Also, you’re not far from shopping centers and restaurants and the local nightlife.
Perfect location that KOA picked!
My friends and I had some good times here! Try throwing a frisbee in the dark… without hitting the nearby cars and tents.

We loved staying here as an alternative to the high-​priced hotels. We drove in for the weekend, set up our tent, and took the free shuttle to the beach. What more do you need?