US Post Office

I’ve never had a problem here at all! All the postal workers have been helpful and very accommodating. There is always plenty of supplies out for shipping and good selection of boxes out even after hours.
During the holidays I would suggest getting there as early as you can or wait until after 9 am it usually settles down.

Not a bad post office; I’ve never received bad service here. It’s not my PO of choice, it was before when I lived in the Kempsville area, but now it’s too far for me.
Anyway, staff is efficient, and like I said, they’ve always provided good customer service.
My only complaint is that if you park on the Kempsville side, the exit is such a steep hill/​high incline. It’s really hard to get out sometimes, especially when there are so many cars that won’t let you through, or if you have a low car and have to drive slowly down the hump and back onto the main road (Kempsville) during rush hour. I suggest parking in the back if you can. If you have an SUV or big car, you should be ok. :)

I would like to see an update for zero stars I am being honest!
I went into the retail location of my local post office today and had a «conversation» with Barbara. She told me that there wasn’t a supervisor available to talk to me when I asked for one VERY NICELY. After a very spikey one sided conversation Barbara had with me she said «step over to the side I’ll get a supervisor» I said a little snippy this time but no where near a rude as I could be «you’re lying bc you just told me that no one was available.“She yelled VERY loud, YOURE A LIAR!
She then went into the back and spoke to an employee who was senior but not a supervisor «Number 1 for the day, she’s out front! Yepp number 1 already»
Not only was this very unprofessional and rude comment yelled across the back room, I could hear it and so could the other patrons in the lobby.
It was the most unprofessional interaction I have ever had in my life. This is all on tape on 5÷15÷15 around 9:15am.

Went her first thing this morning and was served quickly. The cashier I had must have still been tired because she wasn’t super friendly but she did help me get my items mailed.

It’s a post office with a strange entrance because the parking lot is one way. If you miss the turn, you have to go all the way around the mall to get to the entrance from the other side.
Once inside, the PO has the usual. Boxes, packing supplies, clerks selling stamps, you name it.
There is an automated kiosk machine.

Service is good. Most clerks will hit you with a business as usual tone but if you sneak in some humor they brighten up.
This location is small but adequate with packing materials available for purchase. An automated postage kiosk is located in the lobby which has 24-​hour access. If you need packing materials at odd hours hit the 24-​hr Harris Teeter up the road.

I am giving this location four stars but by no means for it’s speed. It’s a Post Office, plan to be standing in line a bit. The reason I give it four stars is because the employee’s have always been helpful and they have a kiosk that is in the lobby that stays open until midnight. The kiosk is really what gets it the higher rating. Since the Post Office closes the doors at 5pm sharp having the ability to use the kiosk for your label and then dropping it into the bin is great benefit for me. They also have a FedEx drop box right by the front door.