Master Cleaning

WARNING: DO NOT HIRE THESE GUYS!!!
Whatever you see online or on their coupon is wrong! They will not adhere to their prices online or to their coupons. They will try and cheat you! They are also LATE!!!
I got an appointment to have my sectional sofa cleaned which online it said: $ 69.99. A hispanic man came an hour late and said that it will be $ 185.00. He was charging me for EACH section of the couch! I tried to explain to him that on their website it said that sectional couch cleaning will cost $ 69.99 and he had no idea what I’m talking about. This man doesn’t even know what a SECTIONAL COUCH is. When I scheduled my appointment, I clearly asked if there are extra charges that i’m not aware of and they specifically said no. They said it would be $ 69.99 if I get my sectional couch cleaned. However, this was not the case today. When I told him that I didn’t want his service, he got mad & slammed our front door on his way out.
Clearly, it was a waste of our time. Some of their workers might have the skill to clean (based on other reviews) but what is skill when your attitude is NASTY? And you lie to customers? If I could give it ZERO STARS i would!
Do yourself a favor & hire someone else.

I have used Master Cleaning at least four times for carpeting, upholstery, and rugs. They are always on time, calling a half hour before arrival. They do a superb job at a VERY good price. And, you can almost always find discount coupons. The servicemen are polite and professional. They were here yesterday and everything looks like new.

Reliable and fast! Our carpet looks like new now!!!
Our apartment complex wanted to charge us for new carpet, but when they cleaned it now everything is fine!!!

Technician was on time and cleaned the trouble spots well. Overall very happy with the service. I would recommend them.

False advertising, rip off and total sham. Don’t waste your time with the valpack coupon… you will get convinced that you will get an honest assessment. it won’t be… you will have wasted your time waiting within the «window» they give you. They just want a trick to get you in person so they can upsell you on everything (and assume by that time you will have given up and in).
The coupon said $ 64.99 and I was told it would only be $ 30 more for the compartment in which the filter is located (the name escapes me– I have pregnancy brain) and everything else is included in the price plus we were supposed to be eligible for a military discount on top of this. So in other words, it shouldn’t have exceeded $ 100.They came and provided an estimate for $ 300 and this wasn’t including the use of cameras in the vents which would have cost an ADDITIONAL $ 200!!! My husband explained I had already spoken with someone but they refused to honor the price and he also said the technician was EXTREMELY difficult to understand.
The only reason I am not giving this TOTAL rip off 0 stars is that they called when they were on their way and came within their time estimate.

Wasnt impressed with this place. Im not sure they used any cleaning solution. My carpet wasn’t that dirty to begin with so I couldn’t tell the difference. Also, the truck that the tech arrived in did not have the company name on it. I will never use them again. I’d rather spend a little more for a reputable company.

Late for arrival (30+ minutes!); had to call to inquire. Then got lost because the address wasn’t taken properly by the company when setting up appointment, where $ 79.99 for five rooms was clarified using Valpak coupon.
Quoted $ 20 PER STAIN on arrival but said «they’d give me a deal», charging only for four rooms (69.99) and stains. Employee didn’t even know pricing, trying to do the math using coupon and their invoice, resulting in $ 160.00 charge! It literally JUST DOESN’T ADD UP!
Not only do I feel duped, but question Valpak offers now.
Remember the Rule of Ten: Ten customers generally share a positive or negative experience with ten people, who in turn share with ten more. Was it worth charging double to lose a return customer and appearing as scheisters.

There’s a coupon in circulation saying WHOLE HOUSE CARPET CLEANING for 79.99.
This EXCLUDES Stairs. I emailed them just to be sure, and as their rep ALEX said:
«Stairs is not considered as a room» It’s 2 bucks + Tax PER STEP.
Sketchy company, thank god I googled them and found this.
Buyer BEWARE!

We received a coupon in the mail and wanted to have the carpets clean before the weekend so we gave them a call. They arrived on time (early) and were very professional. After receiving an estimate they proceeded to clean the carpets and furniture. I was impressed at how quick and efficient they were. Now the fun part keeping kids off furniture and carpets while they they dry… sounds like a Cinema Café’ day! Honestly they did a great job.