A&j Chem-Dry

Used this service a day after my toilet overflowed into my master bedroom. They sanitized the entire bedroom (a Wednesday) but left the carpet much wetter than another chemdry company I used previously. A day later, the carpet was still damp and begin to smell moldy/​musty. The owner said they’d send someone out the next day, (a Friday) and fit me in between other jobs and if that didn’t work for me hat maybe he could fit me in during the weekend. I had to call him back about an hour after the appointment confirmation to cancel due to scheduling conflicts, leaving a voicemail as he didn’t pick up. I called again on Friday to try to set something up for the weekend. The owner picked up, hung up, and my next call went to voicemail. So, I left a voicemail. It is now Saturday, and still no response. I will be having Tidewater Chemdry come and fix what A&J Chem Dry should have. Buyer beware, there are only a few chem dry conpanies that have tuck-​mounted systems in the area. Tidewater Chem Dry is one of them and has been family owned and operated in the Virginia Beach area for over 26 years. Go with Tidewater, not A&J!

They were AWESOME, especially John. Extremely satisfied with the outcome of the cleaned carpets! I had some pretty bad stains that came right up and the carpet looked brand new! Will definitely use them again and I’d recommend them to anyone needing carpets cleaned!