Aspen Apartments

The one and only review is completely false.
We have lived at Aspen for close to 3 years. And it has been nothing but wonderful. Su is absolutely amazing (even if you make complaints) and will try her hardest to make sure things get taken care of. I have never seen dog poop anywhere in the complex and yes the walls are thin but you cant blame the complex for your noisey nieghbors you gotta blame the noisey people.
We lived upstairs and after new people moved in below us about a year and a half into our time there thats when we started complaining both to Su and to gardis. Our neighbors where horrible. Slamming doors creating walls shaking and mirrors falling from our apartment. Tv and sound sysytem so loud that i could tell they were watching Captain America. We even tried going down there and knocking and never answered. We went through all the steps and Su was gracious at dealing with our complaints.
We are now in a transition apartment waiting for our newly gorgeously renovated apartment that will be ready by Feb 2016. The model looks fantastic and i cannot wait to have that kitchen.
Apartment living can be rough. You have no control over your neighbors, it isnt yours. But just being a good neighbor is all ya gotta do!
Thanks SU and Kristine for being freaking awesome!!!

Having lived at Aspen Apts. for over 4 years, the following are the 3 major issues causing me to vacate…
1. Su Taylor — this is the property administrator. I can tell you flat out that she is not to be trusted and is incapable of keeping her mouth closed. She loves gossip, and will freely and happily tell you anything about any one at the complex — good or bad. Stay on her good side though or else you may find yourself labeled and talked about to other residents. Also being on her good side allows you to break any and all rules of the complex, get any request fulfilled and a return of your security deposit at the end of your lease regardless of apartment condition. You can find her most days sitting outside the office, smoking and talking on the phone. And the management of Aspen Apartments, which is Clark Whitehill, (Mr. Chris Dembitz) supports any of Ms. Taylor’s actions, whether right or wrong, so don’t look to them for assistance if you need it. As long as you don’t make waves, QUESTION NOTHING, and just go with the flow, Ms. Taylor and Clark Whitehill are quite happy. As a resident of Aspen, you are nothing but a dollar sign with that truth being cloaked in a falsehood of «caring» therefore making your happiness negotiable.
2. Dog Issue — the dogs are out of control at Aspen and management either doesn’t care or is incapable of controlling their own polices. While they use to allow only one dog and 2 cats per apt., now they allow two dogs, magnifying the already existing problems. The lease states that no dogs over 25 lbs are allowed (you will see numerous large dogs on the complex). Per Ms. Taylor, if potential residents get a note from their doctor stating they need their dog for emotional reasons, by law, she cannot refuse them — this is how many of the large dogs get in. The lease states your pets may not be tethered outside without supervision. You will find dogs tethered outside throughout the complex unattended. Your dog must be on a leash while outside which, of course, is also Virginia Beach city law. Many dogs are off leash in the complex — my pet was attacked 4 times in the years I was there with one attack requiring vet care. And you must clean up after your pet — there is so much dog poop on the grounds of the complex that rat traps are now being used around all the apartment buildings and along the fencing. In the 4 years I was there, this was a constant complaint of mine — and in 4 years it only changed for the worse.
3. Possible renovations — Clark Whitehill is planning a property wide renovation per a letter dated 7-​16-​2013. If and when that happens, you will be given ample time, but will be required to move. Keep that in mind if you are looking for a
permanent residence so you don’t find yourself faced with a notice on your door that either your lease is not being renewed and/​or you have so many months to move out. And until those renovations are started, you will enjoy listening to your neighbors argue, have sex, kids screaming, dogs barking through the paper thin walls, watch your drapes and blinds rattle as the wind blow through your leaky windows and don’t expect much from your antiquated appliances. The office will be happy to remind you that the apartments were built in the 70s, therefore they aren’t in great shape. One suggestion — have them clean the air vents and dryer vent before moving in-​my dryer vent was never cleaned the entire time I lived there and the air vents were so filthy that they were blowing out chunks of «dust bunnies’.
So, if you want to live where there are no rules (except pay your rent on time) and you have no concerns beyond your own personal bubble — Aspen will fit the bill. And remember, don’t complain — it will only make you the enemy in management’s eyes. They like to keep things quiet and under wraps… giving the illusion, behind false smiles and open arms that all are treated equally and fairly.