We have never had a pest control company come to the house before, but after seeing an online deal(Livingsocial or Groupon I can’t remember) for Accel last year we bought the coupon. After making the appointment, John came to the house in a subtle company truck. I was relieved to see no giant rat on the top of the vehicle or advertising wrapping with bugs all over it. It seems like a little thing, but it meant a lot to me. I don’t want to proclaim to the neighbors that the bug man is over. John was very thorough even getting under the range and in between the dishwasher, places I wouldn’t think to spray(that’s why he’s the pro). The treatment took care of the inside and the outside of the house. It was about a year before I noticed the intruders(bugs) return. We called John and had an appointment scheduled for that same week. So impressed with his work we signed a year contract for the quarterly service. The prices are reasonable, and for us worth every penny. In addition, if there are bug or critter problems between treatments he will come back pro bono and treat again. Accel is a local business and a two man band; no Joe Blow is coming to your house collecting a paycheck and going through the motions. They are really nice guys and total professionals. I find myself with high standards when it comes to customer service, and they not only met my expectations but surpassed them.