Papa John’s Pizza

I like the Papa Johns next to me way better. This one is average. There is something about this place that just isn’t like the Centerville one next to me. I wouldn’t worry about it too much, but it isn’t the best pizza in the world. I think going to another Papa Johns is a better idea.

Won’t be ordering from here again. Over an hour to get a pizza on a Monday night. Pizza gets here. It’s room temperature and not even cut. Done.

This place is lousy. I have ordered here a couple of times because it’s 50% off if the Caps win by four or more goals. However, since they hit you with a delivery fee and overprice the pizza to begin with, you don’t save anything. Then they take forever to deliver. I waited an hour on a Sunday afternoon. Ridiculous! More importantly, the pizza is crappy and inconsistent. I will be sticking to Lombardi’s for now on. So much better!

Food quality was not very good. I ordered the frito chili pizza and got home to discover there weren’t any Fritos on the the pizza. Decided to try the chicken poppers which was my second mistake. I imagined something like chicken nuggets (like the picture showed on the website) but received something that looked like small dried out chicken bits. Stay far away from these items if you’re looking to be satisfied. The regular cheese pizza was heavy and soggy, I was hardly able to even pick up the slices. Overall very unsatisfied with my experience.

I ordered three pizzas from them last week and placed my order online. First let me start by saying I have a fairly large family (usually feeding at least 5 growing boys) and need to order at least 3 to 4 pizzas for all of my orders. Papa John’s is pretty expensive compared to other pizza delivery places in the area, as my total is usually at least $ 50 and I could order more pizza from Domino’s for half that amount. Since my family likes variety every now and again I splurge and order from other pizza places.
Last week I placed my order and made sure to try and take advantage of their «deals» and ordered 3 large pizzas and a 2 liter of soda. The pizzas were pepperoni or cheese and half of one of the pizzas had two additional toppings. After adding their delivery charge, tax and tip, my total was around $ 50. The scheisty thing about Papa John’s is that when you order with a credit card they require that you tip ahead of time unless you have a cash tip. I didn’t have the right bills for a cash tip, so I begrudgingly added the tip at the time I placed my order even though I don’t believe in tipping unless the service is worthy of a tip (such as quick and friendly service+quality product).
The estimated delivery time is almost always 40 minutes or more regardless of the time of day that I place my order even though I live less than 3 miles away. The last time I ordered Papa John’s I picked up the pizzas myself because their delivery time is usually a lot higher than most other places but this time I was too tired. I realize the days of free delivery in 30 minutes or less are long gone so we grin and bear it, crossing our fingers that their estimation is off.
The pizzas arrived in about 35 – 40 minutes, but as soon as I started handing out the pizza I realized that the pizzas had been sitting around for quite some time. They were barely even warm and the cheese had begun to harden and the grease from the pepperonis had already begun to settle. Honestly the pizza already looked like leftover pizza and it had just arrived at my house!
It had been a long time since I choose Papa John’s delivery, because this same situation has happened numerous times in the past but the other times we usually had a much longer wait time. I guess they chose to deliver other pizzas first, probably because they knew they ALREADY had a tip from me and didn’t want to mess up their chances of getting tips from other customers!
I didn’t even bother to call Papa John’s to complain because in the past the staff has been far from friendly, accommodating or apologetic. I might just go online and contact the franchise owner about this because they charge way too much money to be delivering lukewarm hardened pizzas. Other than that I probably won’t be ordering delivery from them ever again and I doubt I’ll even agree to do carry out from this location because the taste and quality have gone way down hill over the past few years.

Awful pizza… I placed in order for 1 large pepperoni pizza at 11:30, they told me it would be here in 30 – 40 mins, after over an hour I called to check on the status… the guy who answered the phone told me that they were running behind and it would be at my house within 10 to 15 mins. He didn’t apologize of offer me a discount. The pizza finally arrived 25 mins later (making it a total of an hour and a half wait from the time i placed the order to the time I received the order). I opened the box and the pizza wasn’t even cooked properly. it was cold and the cheese wasn’t melted. The pepperoni wasn’t crispy and it wasn’t cut the way I requested. I wish I had just canceled the order when I made the initial phone call, but I didn’t have the time to order from somewhere else and start all over again. And I wish I hadn’t placed the order online, because I paid with credit card and it forced me to tip the driver in my total, which I wouldn’t have done if I knew it was going to take so long. All and all it was an awful experience and I won’t be ordering from there again. I suggest anyone looking for a pizza pie in this area try ZPizza or Church Street pizza. Both are good, (zpizza if your looking or deli every and church street if you willing to pickup). But whatever you choose to do, steer clear of this joint, it blows.

My husband and I ordered here the other night for some pizza and cheesebread. The pizza was just okay but the cheesebread was amazing becuase we had it with bacon!!! Bacon, cheese and bread is a delicious combination.

meh!