Embassy Suites Tysons Corner

Was placed on hold for 30+ minutes, constantly being told someone will help you. All I wanted to do was confirm my reservation! Finally I hung the phone up, called back and was helped right away… Once I went in to check-​in, the front desk told me I did not have a reservation, I informed her that I spoke to Andre, the manager, and he told me my reservation is booked… Of course, the manager was already gone for the day, and he did not inform him staff about my reservation. I eventually got my room — it was a nice room. I wanted to work out so I went downstairs to the little gym, I walk in… into 2 kids around 6 and 12 in age fooling around on the treadmill… I was highly upset. There is a clear sign downstairs informing us 18 and older in the gym, but staff doesn’t check in the gym… not sure why when they know there is a pool right next door… Breakfast was good.. Not sure if I’ll come back to this hotel.

Love this hotel. Large suites with a comfortable work area, couch and bedroom. The Managers happy hour is great and recommended each night. The breakfast was unexpectedly really good and is free of charge. The atrium is a nice place to relax, watch tv, drink indoors while feeling it is outdoors. Great location near the metro and walking distance to fast food next door. Check in was fast and easy. For the price, this place is a bargain.

While I enjoyed my short stay I was extremely displeased w/​the checkout. Not only was I not returned my security deposit in cash just as I paid it, I was told that I’d be mailed a check in a week. This was over a month ago. Management doesn’t return calls and the accounting department just strings their guest along. Very unprofessional for an establishment such as this. Not a company I’d support moving forward.

Friendly staff upon check in, but then when I got to the room the pillows had drool stains on them, the bathroom had smudges and the room had an odd stale smell to it. After calling the front desk and asking to change rooms, I was asked to explain what was wrong and told that the hotel was completely booked and there was no other rooms available. This was a lie as 2 minutes after explaining how dirty the room was I was told they can’t upgrade me, but can switch me to a different room, but that was going to be similar. Obviously her telling me that it was completely booked was a lie. I wasn’t trying to haggle for a better room, simply a clean one. So we got to the second room, everything was clean, but the AC unit had a horrible rattling noise and I really didn’t want to be lied to again and have to deal with the concierge telling me there’s nothing they can do. Room 424, horrible rattling noise, keep away from it if possible.

My family loves going here when we need a place to stay for vacation. Breakfast and happy hour included, just great overall. May need more elevators but not a big deal.

Aweful customer service … Called the front desk 3 times with wireless internet issues and was left with «go call the Internet company.» I expect more from the Hilton.

We are Hilton Honors members and got a deal on a one night stay at this location. Close to everything in Tyson’s Corner and new Silver Line Metro.
Building is obviously older, but has been freshened. Our suite was good size. Had to call the desk because the fridge had not been cleaned.
Ordered dessert thru room service. Was served promptly, if a bit overpriced.
Parking is self, and there is plenty.
Overall not the best, but staff made up for the dated and worn furnishings. Would recommend (barely).

The pool was clean and actually really awesome! Not crowded at all. I walked next door to Chipotle which I will cover in a separate review and Chic Fil A, again a separate review, walked up to grab my laundry I washed on the 6^th floor that was clean and efficient. $ 1.75 to wash and another $ 1.75 to dry was nice and glad to see they let you know 30 minutes for each machine. Always helpful so you know how much time you have to spend elsewhere.
I did not have time to venture down to check out the 5:30 — 7:30 daily free drinks and snacks but I’m sure it was as magnificent as usual.
This morning breakfast was surprisingly smoother even with a rush of folks around 8:15am. As always the omlette chefs were amazing and cranking out eggs as fast as they were ordered. No ham is served there… ever. So save your breath asking them for the billionth time or telling them you want ham only to hear «no ham. just bacon or sausage. no ham» Please also tip them because once you are there and see how hard they work you will want to tip them alot! Waffles, eggs, hashbrowns, turkey sausage and bacon were at the hot buffet this morning and the eggs were sour today. Maybe two days in a row of the same place for breakfast was not the way to go but was convenient nonetheless.
The elevator was still a one man show again but did see the alternate elevator which is the service elevator and let me tell ya. not as pretty but you definitely get to your floor quicker!
One additional nice touch was the gentleman working the front desk on Saturday was sweet enough to give me a sewing kit instead of buying one in the gift shop inside the hotel. Thank you!
Check out was smooth and left me feeling satisfied with the excellent price I paid to spend a weekend with nice ammentites and entertainment. I will absolutely recommend this hotel for anyone in the area.
I will also stay here again!

I don’t know that hotels especially like receiving guests who’ve booked through a 3^rd party, i.e.
, priceline, expedia. The front desk clerk always seems to address me differently as compared to when I’ve booked through the hotel chain, itself. So, there’s that. The hotel itself is fine. I don’t quite get the Embassy Suites brand, though. Free made to order breakfast and manager’s reception don’t justify the typical high-​tier pricing and infrequent discounts. I rarely stay at ES because of this reason. So, it’s been awhile, year’s actually. The room was okay, everything else was standard. The breakfast has gone down, since my last visit — and is closer to a typical chain hotel free breakfast. I don’t know. I just can’t see why ES deserves high praise. I’d rather stay at one of the other Hilton brand hotels.

I absolutely loved it. Not gonna lie, I’d stay here again, extremely great value, close to metro, and very helpful staff.

Will never stay at this hotel again.
Help was not very friendly, after four messages trying to reserve a conference room, And filling out the paperwork and calling and being told the manager would call me back, We had to reserve a room at another local hotel.
I come to DC quite often and I will never stay at this location again

I stay here when the Hilton around the corner is full. The rooms are clean and spacious and have a homey, though tired feel. 3 stars for the positive things — it’s a decent Embassy Suites, but many are better (the one in Alexandria is much nicer).
What knocks a star off is the dismal front desk service. In contrast to the cheaper Hilton, it feels like checking in to a roadside motel. You wait a while to even be greeted while they can’t be distracted from whatever they’re clicking on their computers, then are lucky to even get eye contact. I’m a Diamond member, but don’t even get a scripted «welcome back.» The most you can expect is «name?» and «here’s your key.» This time was the worst, getting bounced back and forth between two mumbling attendants who wouldn’t look up (and what could possibly be so distracting on their computers at 11:30pm?) while I stood waiting uncomfortably to be acknowledged.
It is what it is, but nothing to make you want to come back voluntarily. I’ll keep coming back when Hilton is full though to keep the points going.

The room was great and the hotel has a great location. I would not use this hotel for a conference location.
Conference: Mind you that our group was accommodated last minute. But during our conference day 1, we had no water or coffee. Cups were on table and everything for coffee in the back but they didn’t get anyone to bring water in for us until after dinner. The next day water was available and so was coffee.
Dinner: food was good but no choice in what we got. A salad, a main coarse (no menu or buffet choice) and a dessert. Also the portion was very small for the main coarse.
Breakfast was great. Buffet style with enough choice to make us parents happy and find something the kids would also like.
Staff: cleaning staff and serving staff were great. Front desk however not as much. Particularly one man, very tall and slender maybe Indian descent was very serious and just seemed bothered when spoken too. Called because we left something in our room and while telling him what was going on he said hold on with no answer as to what he was putting me on hold and then another lady answered, possibly another department but defiantly not lost and found.
LEAKY ROOF!!! Seriously, there were buckets and towels all over the place.

My home away from home this week. Don’t be fooled by the parking lot entrance, no need to grab a ticket. You do not have to pay for parking. Free happy hour drinks and light snacks 5:30 — 7:30. The staff was very accomadating. My only complaint was the noisy heater that kicked on every hour in the room. The bartenders were fabulous.

GREAT GROUPON DEAL!
My bf and I stayed here for a little getaway. We didn’t want to pay a ridiculous price to stay in DC and this was close enough to friends who lived outside of town. The Groupon we bought was $ 103 (including tax) that gave us a 2 room suite with free parking and wifi.
Parking ($ 7/​day): you are supposed to pay for parking however the gate is wide open around check out (12pm). I suggest you don’t tell them you have a car-they’ll never know. *shrug*
Wifi: the wifi works fine but I’m glad we didn’t pay extra. We brought our Chromecast to watch movies but it couldn’t connect to the Internet. Glad we didn’t pay for it.
Managers reception: Nice evening reception with drinks not fancy drinks or made with good alcohol-​but free drinks nonetheless.
Breakfast: Large variety of choices from cereal to omelettes.
Overall we really enjoyed our stay and would stay again IF we got another groupon. I think the prices without it are a bit high without it.

I stayed here for a week with my wife and toddler. It was the perfect set-​up for travel with kids. The simple fact of having a door to close between us and the kid made bedtime so much nicer. The room was spacious and clean and included a refrigerator which is a big perk on longer stays.
The hotel staff were all very nice and the only time we had a problem, they handled it exceptionally well. When our bathroom plumbing started leaking in the middle of the night, they hurried up, shut it off, and opened up the adjoining room for us to use.
The breakfast is tasty and plentiful and the happy hour (5−7pm) is great. I would definitely stay here again.

Came into Tysons for a business meeting. Flew in from the West coast earlier this week on Tuesday night. I’m a Hilton HHonors Gold member, I didn’t quite make Platinum. But my assistant for some reason booked this room via Travelocity.
Upon arriving at 6pm to the hotel, I was «greeted» by two guys at the front desk. Totally unwelcoming guys. They efficiently ran through the task of checking me in, but talked to me like they really didn’t care about any hotel guests. The main guy helping me input my Hilton number, but derisively informed me that I booked via Expedia (which I assume owns Travelocity), so I would not earn any points for my stay. Fine… Who cares, I understand, this was booked via third party. But don’t make me feel like a fucking idiot as I check in. At least acknowledge that I’ve been loyal since I do have status.
I go to my room. It’s not a suite, here at this Embassy Suites. I will post pics later. So I get a non-​suite room directly next to the electrical room. Maybe I’m wrong, but I guess if you book through a third party site, you get a second-​class room, in a hotel property that needs some serious updating. This place is aging, and my non-​suite room was musty and slightly stinky. The air conditioning fan is also very loud.
I went out to Arlington for a late dinner and drink. When I returned to the hotel at around 11pm, I stopped at the front desk asking where I could get bottled water. The guy told me there are vending machines on each floor. I ask him if he has change for a $ 20 bill. He gets off his computer in an agitated manner, takes my bill, looks for change, and gives up looking after 10 seconds.
He goes into a back room and comes back with 2 bottled waters, which he hands me with my bill. He tells me I got lucky and these are the last two bottles like he’s doing me a favor. A lot of Hilton properties give you water bottles first thing when you’re an HHonors member. Apparently this one doesn’t.
Whoever trains the evening staff here has a lot of work to do. I’ve gotten better treatment and accommodations at crappy Comfort Inns in little towns across the U.S.
How this place gets so many positive reviews on Unilocal is a mystery. Are people simply getting over with free wine at happy hour, along with free breakfasts?
There are PLENTY of other good hotel choices in the DC area. Rooms cost a lot on average in DC. You can and absolutely should be picky when staying in the DC area. You can spend just a bit more and stay in a well-​done hotel, with service staff who actually care.

I stayed here for a weekend trip to DC, the suites are pretty nice, I liked the interior, it reminded me of the hotel I stayed at in hawaii. They offer free drinks from 5 — 7pm, pretty worth it. Drinks are okay. They have a huge selection for the free breakfast. They make omelettes and such on the spot as well as offering bagels, donuts, cereal, fruit salad, yogurt and much more. This is more than your average continental breakfast. You can always tell the quality of a hotel based on their free shampoo and soap and since it’s avocado brand, I can tell you it’s a good hotel. They offer a fridge as well. Service was good. My fridge didn’t work during my stay and when I called the front desk to fix it, they brought me a new fridge in 30 mins and everything was good to go.
The only downside is the lack of free wifi but I can live with that.

This is one of my favorite hotels I’ve ever stayed at. And I’ve stayed at some «luxury brand» hotels in my day. This place offers so much for what you pay (and I really didn’t pay a lot thanks to this great Groupon deal I got back in May). The website said that you pay for parking, but parking was free during our entire stay during the last weekend of June. They have a really useful, helpful front desk staff, and a really great gift shop that has some essentials you might not realize, which really helps when you have a small kid and packing up to get to the store is a pain.
The rooms are super comfortable and awesome. Really great setup even for a small family with a toddler — super spacious and very comfortable. My only complaint was the pillows on our bed were too soft and I like them more stiff (believe it or not, I just took the pillow from the couch in the living room area and used that during my stay).
One really neat feature — if you don’t have housekeeping for a night, you can get a $ 5 gift card for the hotel restaurant or a snack pack of 2 water bottles and some chips (I think). We opted for the restaurant gift card, saved them up for the night before we left, and had a really nice, cheap dinner in the hotel restaurant that was delicious and cost very little.
We didn’t end up getting back in time from the sites of DC to enjoy happy hour, but I saw them cleaning up all the snacks and drinks one night we came in. The highlight of this awesome place is the fantastic free full-​service breakfast you get as part of your stay. It is out of this world — one of the best that ever came with my hotel stay. An omelette bar, lots of hot items, tons of breads, muffins, yogurts, oatmeal, grits, cereals, fruits, juices, coffee… my husband and I always gush about how much we loved this breakfast. It was one of the best ever…
I am hoping there is a deal this January at this hotel because I will have a conference for work in DC and would love the opportunity to stay here again. It was so delightful.

Dim. Turned on all the lights, room still kinda dim. Any room that looks onto a huge atrium is dark inside I guess. I don’t know why the dimness made such an impression on me. Oh and grrrrr, this hotel charges for wifi unless you’re platinum elite or whatever. But daily free alcohol and great free breakfasts may be enough to get you past the darkness and costly wifi.
This 8-​story Embassy Suites has narrow but deep two-​room suites. Mine was plenty nice, with two televisions, a dorm-​size fridge and microwave plus a tiny bar sink, a very generous sitting area and a delightful king-​size bed. Also a small work desk plus a good desk chair.
Of course we succumbed to the siren call of the free drinks in the atrium bar in the evening, how can you say no? Killian’s Red on tap was a decent choice but a basic gin & tonic was short and weak. Still we gladly and gratefully accepted the libations and snacks, it was a nice way to figure out what’s for dinner — while Unilocaling of course :)
This place goes all out for breakfast, seriously I think this is the best free breakfast of any per diem hotel. The grill chef will make you an omelette per your innermost eggiest needs LOL. Includes the usual juices, (mediocre) coffee, oatmeal, cereal, breads, bacon, sausage, hash browns etc etc.
Feeling green? You can opt out of daily housekeeping here, they bribe you with a $ 5 coupon that you can use in the bar or restaurant. «Green choices green rewards» they call it. Never saw that before, basically it means you don’t get fresh towels nor your bed made.
Surroundings are ugly NoVa sprawl including car dealers, big box stores, massive traffic on Leesburg Pike and the new metro flyover. Walk to the ruth chris steak house next door, or if you’re really brave (and cheap :) cross over to the golden arches across Leesburg Pike. Maybe the nicest thing to say is that this hotel’s extremely convenient to the Dulles Toll Road and leave it at that.