Crowne Plaza Tysons Corner Mclean

This hotel is gross. Let me start by saying I stay here a lot, at least 5 – 10 days a month, and am an IHG platinum member. The Tyson’s Corner Crown Plaza is beyond sub-​par for the area. It’s over priced for the amenities, and simply dirty. I do not recommend staying here. Feel free to see the photos I posted of the urine on the floor, lord knows what on the headboards, and mildew in the bathrooms. And as if that weren’t bad enough, the internet here is impossibly slow. Like AOL dial up slow. It’s so, so bad.
Update: The staff was very apologetic about the filthy room, and were nice enough to give me a different room and a breakfast coupon. While I appreciate that, I probably won’t stay here again.

This is the perfect example of what a Crowne Plaza ought to be — I should know, I worked for their parent company, IHG, for over 5 years.
With that said, I have a complaint, which warrant a star be removed. I travel somewhat frequently, and my company’s HQ is located within walking distance to this location. I am a platinum IHG Rewards customer and travel almost exclusively with IHG brands, generally sticking to CPs as my preferred brand for business travel.
First negative experience — brought to me by a coworker that I trust implicitly:
We book our travel through our company’s intranet travel booking site. We’re guaranteed corporate-​negotiated rates that match or falls below our company’s reimbursement amount. The room he was guaranteed on his reservation included a free breakfast as part of the negotiated rate. He booked for a week to have a series of meetings at our HQ. When he arrived, he received breakfast coupons for the following two mornings, but not for the rest of the week. They said he would be squared away later, because they were out of coupons to hand out and they would give them to him later in the week. When he went back to obtain more coupons, he was told that the negotiated rate changed that day and that they would no longer offer him a free breakfast and the rate would increase to an amount over what he would be reimbursed by our company. He looked through his travel documents and found that this was mentioned nowhere during the reservation. He negotiated with the manager and was able to get free meals for the rest of the week, but couldn’t get the price down to the negotiated rate for the rest of the week. He’s now out of pocket on his business-​required travel. Since that time,
I’ve found that this CP no longer offers a corporate negotiated rate with my company. This saddens me, as I’m a regular visitor to the area and have personally been responsible for adding tens of thousands of dollars of revenue to their books last year alone, due to customer referrals and their corporate negotiated rate. Now that this has ended and their standard rates are above what our company will reimburse, they will lose those tens of thousands in revenues this year. Seriously — every time I visited, I ran into people from my company that I didn’t know were going to be in town, but were staying at the hotel. Multiple people for a week or longer at a time.
My personal feelings and evaluation follows.
Room:
Pretty standard for a CP brand hotel. Large enough to work from and be comfortable. Quiet enough to sleep well. The bathrooms could be laid out better so that there’s enough room to do what needs to be done in there.
Restaurant:
Really good breakfast in the restaurant. Included with my corporate negotiated rate, when offered. The Irish Pub below the hotel restaurant was OK. Food was pretty standard. Beer selection not that great (what self-​respecting Irish Pub doesn’t have Guinness?).
Service:
This is where the hotel shines, in most instances. If you have a complaint, they will do everything in their power to fix it and make you happy. I’ve been there many times and found that they go above and beyond in instances where they are empowered to fix a problem. Unfortunately, the rate issue my coworker had is indicative that the problem lies beyond the control of the local staff.
Overall, I’d still recommend this hotel. But seriously, renegotiate with companies in the area so that you can bring back in the revenue you will be losing. I don’t want to switch to Marriott or Hilton after being such a long time regular customer.

Hotel is nice with great amenities but the breakfast buffet is horrible for $ 15 and the cable was out most of the week. They raised my rate by $ 40 for 4 of the 5 nights. I will not be a customer again. Back to the Marriott.

All other hotels need to have their staff come here and shadow the staff that work at this hotel. Everybody that I had encountered at this hotel, whether it be a housekeeper, a restaurant server, a front desk agent, or anybody else they always greeted me even if I was just passing through the hallway. That is true hospitality. Everybody was so professional and absolutely fantastic.
I had an issue with my room, but was met with an immediate action of service recovery. I was compensated and then change rooms quickly. No hassle whatsoever. The rooms are large, some rooms have refrigerators, the bathrooms are clean and there’s a good amount of counter space. The beds are really comfortable. It might have been because I was so tired, but I stayed in it all day long while waiting for my next flight.
A huge complaint that I have with many hotels is that the guests or the staff walking through the hallways are loud and disturb me while I’m resting in my room. There was not one moment that I heard a peep in the hallway. I don’t know if it’s because of the doors, or the walls, but it was magically quiet.
The location is nice. There are plenty of restaurants within the area. And there is a huge Galleria mall across the street. They do have a shuttle but I don’t know what and where it operates. There are also two restaurants in the hotel one is more of a hotel restaurant, and the other is an Irish bar style. I would definitely come back to this hotel if necessary.
The reason being, the hospitality was out of this world.

Beautiful hotel right at Tysons corner. The rooms were comfortable and well-​stocked with amenities. Was disappointed to pay for parking but I guess that is typical for the area. Great prices too!

Very nice hotel with ample parking, clean updated rooms, dining options, pet friendly, close to Silver line metro stations, the mall and friendly staff.
I really enjoyed my stay here and always felt welcomed and appreciated as a guest. Any questions/​issues/​requests were promptly taken care of or addressed by the front desk staff. Everyone was great, but Beverly was the best!
I got the breakfast buffet included with my rate and it was nice, but couldn’t imagine paying the regular price they charge for it. Choices included fresh fruit, eggs, pancakes or waffles, oatmeal, cereal, sausage/​bacon, yogurt, etc.
Decent sized Irish pub on the first floor with outside seating.
Large indoor pool.
Average hotel fitness center.
The place is always busy. They cater to several airline flight crews that arrive by the bus loads everyday.
You usually can’t go wrong with an IHG brand property.

I will give it one star because I have to in order to expose this trashy hotel. It is dirty and stinky to the bone. The weirdest hotel I’ve ever been to in every aspect, starting with it’s staff and management

Decent hotel. Close to the Metro (Silver line), shopping & dining. The rooms are clean & comfortable. There is a pub on the 2^nd floor, but not a great dining option at the hotel.

Nice hotel but service was super slow. Requested items a few times through the front desk and no one ever brought them. Had to call several times after 30 mins to an 1 hour to request it again. Also tried calling room service to order and no one answered. Other than that, hotel is clean and staff is nice. Location is perfect :)

I must have stayed literally in every hotel in Tysons Corner. This was the first time I booked the Crowne Plaza here, thanks to the luck of the draw via Hotwire.
The good:
— Location is excellent. There’s also a shuttle to the train station which is helpful. It’s close to the mall and also close to all the major highways in the area to DC and Northern Virginia.
— The beds here were pretty darn comfortable. I slept well, which is unusual for me.
— I liked the showers here. Good water pressure and the water was nice and hot.
— There’s plenty of (free) parking.
— The staff was friendly and helpful.
The not-​so-​good:
— The hotel itself feels a bit old. Rooms were clean but definitely weren’t exactly the most modern. TV’s were kind old.
— Small windows make the room feel dark (though the blinds were not good, which didn’t help with sunlight in the mornings)
— Elevators were old and made some crazy ass sounds.
— Easy to hear people next door/​outside.
Generally the positives easily outweighed the negatives. The key was I slept well, had some nice showers and didn’t have to worry about paying $$$ for parking. The rates here were also fairly decent.

…I’m an IHG Gold member, needed a last-​minute stay during Spring Break and was duly impressed… I had an excellent room and the staff was very helpful… Special kudos to Kati at the front desk for her attentiveness and genuine hospitality upon my arrival…

The staff was courteous and attentive to all of my special requests. The hotel has been meticulously upgraded with all the latest high-​tech. The property is convenient to five-​star shopping and dining. Hats off to Katherine at the front desk who provided top notch service with a smile!

Fantastic service, Cy is the best tender around!!! Go see him for a amazing fun time.

Gummy stuff stuck in the bathrobe, food in the chair, copious amounts of hair in the dressers, and a hairball the size of a small tumbleweed drifting across the floor. Unfortunately, I’m here for another ten days. At least there doesn’t seem to be bugs in the bed… yet. So dirty that I’m going out for bleach wipes. I’d change rooms if I thought it would be any different somewhere else.

Stayed here a with a group of my colleagues. I have read all the reviews and have to concur with many. This is essentially a dirty Holiday Inn. And that is being somewhat cruel to Holiday Inn as from now on I will compare bad hotels to the Crown Plaza in Tysons. Dirty rooms, dirty carpet, small bathrooms, mold on ceiling, urine smell in hallways, big gaps under doors, crazy people smoking in stairwells, over priced, broken TV, and as already highlighted terrible creepy artwork to include the gargoyle stuff mentioned in other reviews (really?). The only reason I am not going with 1-​star is that we booked at a rate that included free breakfast and it was pretty decent.
Additionally, standard small fitness center with two elliptical machines, and three treadmills. Very limited weights, and no mats. The pool, though large, was filled with green highly overly chlorinated water. Also the hotel had an odd layout. I won’t be staying here again, and would not recommend this hotel unless your alternatives are Motel 6 or a college dorm room.
On the positive side the bed was very comfortable and surprisingly there were no bugs, and as mentioned the free breakfast was nice and more than I expected.

This Crowne Plaza is a solid if unremarkable place to crash. It’s a big hotel with conference & catering rooms, a pub tucked away instead of a lobby bar, and often a bunch of tour buses out front — definitely caters to big groups.
Pluses: free wifi, free breakfast to per diem customers, free parking, comfortable bed, newly renovated bathroom, a huge desk with a proper desk chair, and even a free bottle of water in the room. That free wifi was speedy enough to stream Netflix; they up-​sell you to faster wifi for $ 7/​day but I didn’t bite.
Minuses: a seriously noisy old-​fashioned bottom-​of-​window A/​C unit, and a bit of a damp smell in my room as if that A/​C couldn’t quite keep up with Virginia summer humidity.
In-​room tech is pretty good: ethernet and wireless data, many hi-​def channels on a 32″ flat-​panel TV, a clock radio with the old 30-​pin iPod connector, and power outlets on the lamps. No USB plugs.
Breakfast buffet for $ 15 is a seriously great spread with fresh fruit (raspberries blackberries pineapple etc. etc.), lox (with chopped onion tomato and capers), breads and pastries, bacon, pre-​fab omelets, home fries, yogurt, oatmeal etc. etc. Coffee, juices, tax and tip are all extra of course. Starts 6am and I highly recommend it, look for the second floor restaurant. If you have reason & justification to book a government rate, they’ll comp you that fine buffet.
If you bring kids there’s a very large pool, much larger than most hotels have, also a hot tub. Remember your swimsuit — of course I forgot. The modestly sized fitness room was chock full of equipment, 6 big machines plus free weights.
When the silver line finally opens this hotel will be in walking distance of the new Tysons Corner stop. But drivers in Northern Virginia seem to take special joy in menacing pedestrians so the trip to this hotel from the metro might be touch and go — you can do it if you don’t mind crossing a 6-​lane road without benefit of a crosswalk.
Until then there’s free hotel shuttle service about every two hours to/​fro Dunn Loring metro (orange line) and also the Tysons Corner mall.
Walk to food from here? Well, Tysons Galleria is right across the (very busy) International Drive, the mall has big chain places like Legal seafoods, Cheesecake Factory and Maggiano’s Little Italy.

Been here for a few days… this hotel surely needs a full renovation… they seem to be trying to remodel a few rooms at a time but it needs a huge renovation.
Lobby is nice and deceiving as once you get to your room and find the old swamp cooler room heater and notice laundry rooms at the end of each hallway you know you are in an old hotel.
Gym has 2 or 3 treadmills and a couple of ellipticals. It is open 24 hours so that is nice.
Omalleys bar smells damp and like old fish…

Hotel lobby is every nice. Staff and worker are helpful and go out there way to make your stay pleasant.
Room was nice and bed was very Ferm. TV was great with many of my channels i enjoy. Room desk also has a table on wheels to make a dinner table eat on or any activity. Lamps had plug outlets for cell and smart pad recharge. Night stand has a table to pull out for writing on bed side and computer usage and more.
Restroom is small but nice. If I can build my own apartment the way I wanted I use some of the this hotel room design.
Room service was very good. Fast service. Food well cooked. But on the high cost for it worth.
The second floor restaurant was good. But if you go here for breakfast. Wait until 7:30am for the buffet. Ask to order eggs. Also they can give you hollandaise sauce to order. Nova lox, capers, dices onions, tomato, cream cheese and bagels. Not to many breakfast has on it list. An all the rest come with breakfast as well. Restroom clean and nice.
Business Center at the hotel is very good. The computer they have from Windows, Apple, Dell and more. You still need the room number and last name to get in the internet. conference call you make has cameras for live face to face talk. Large tv show the new and weather. Free print and fax service.
The pool is great is heated and well keep. Hot tub wonderful. Gym is well maintained.
This hotel is in a great location near by the biggest mall near Washington, Arlington, Fairfax and more. Shuttle to metro every two hour and soon there be closer in when the new stations open. Local restaurants made easy to deliver what you what to eat. Also try the Takeout Taxi
They have what you what.
This is my review on this hotel. I hope you enjoy your stay. I wood come back here again.

I’ve stayed at the Crowne Plaza for 2 weeks for a business trip in January.
All in all it was a pleasant stay.
The staff was friendly and courteous (even when I asked for quarters to use for the laundry and gave them all my change in return ;)).
I had a standard room with king size bed and the accommodations were spacious. Even after 2 weeks of spending my evenings/​nights there, I did not feel cooped up at all. Everything was clean and always in perfect order when I came back after a long day at the office.
They have free wifi that is pretty fast. FaceTime and Skype video chats worked without any issues.
Amenities are pretty good.
The fitness room is nicely equipped considering that it is a hotel gym. 3 treadmills, 2 ellipticals, 1 bike, several fitness machines and a good selection of free weights. Free water and towels right at hand.
They have a large pool and a jacuzzi. The latter was unfortunately way too hot when I tried it (and that is saying something cause I do like me a hot tub for sure), but maybe that was an off day.
Breakfast buffet is pretty good.
Several hot dishes like scrambled eggs, french toast, sausages & bacon, pancakes, etc. A variety of breads, bagels and pastries, fresh fruit, yogurt, cereal, cheeses and smoked salmon. Included are coffee, orange juice, tea and milk.
I am probably coming back in May for another business trip and would not mind to stay here again.

Stayed here for a week, two weeks prior to X-​Mas, for a business trip. Nice hotel, helpful staff and a pretty good breakfast buffet.