Turning Stone Resort & Casino

Went there for NYE and my birthday ¹⁄₁. The buffet was $ 40 a person and I give it a rating of 3 out of 5 mostly due to the deserts alone. It was pretty sub par and no where near worth the price. Everything looked like reheated food. A lot of stuff was dried out and old looking. They only had make your own shrimp scampi instead of make your own pasta. My husband got a shaved piece of prime rib that was so thin you could see through it. He has been sick for 2 days now. We should have eaten at the café.
Now the casino… it’s great if you want to lose money quick. We lost $ 100 an hour and didn’t even make it to midnight. They have 5 cent slots everywhere and barely any penny slots. I didn’t hit a single bonus in 6 hours and my husband only hit 2 that barely paid out anything. You couldn’t order a drink unless you wanted to wait ½ hour for it.
We went to Vernon Downs the next day, played for 4 hours and walked out $ 10 up. If you are looking for slots go to Vernon downs. We won’t be back to Turning Stone. I don’t expect to win big but losing $ 100 an hour is ridiculous.

This would have been a 4 star review…
We stayed on the 18^th floor of the Tower Hotel, which is nicely appointed with modern furnishings. Our room was right next to the ice and soda machine, which was audible from our room, but not awful. The king size bed was comfy and I woke feeling rested. Our four pillows seemed on the small side, but did their job. And a trip under the bed to retrieve a cell phone actually showed it was relatively clean.
We ate dinner at TS Steakhouse, on the 21^st floor of the Tower. Our waiter was very knowledgeable about the menu, navigating me thru a gluten free meal nicely. They even had gluten free rolls, which were a nice touch not often seen at restaurants. I had the prime rib, which was served au jus. It was delicious. We asked to have it wrapped up for a midnight snack, which they did beautifully. However, those beautiful boxes got thrown away intact this morning because there was no fridge in the room to save it thru the night. Grrr…
We went back to our room to change for the hot tub at 9 pm. Much to our chagrin it was $ 10 per person per trip and closed at 10 pm. Uh, no thank you. I’m not paying extra for something that should be included in the room price.
We walked the casino floor, and used the free play money received when signing up for their rewards program. I lost it all, while my husband was up by $ 10.
We chilled in the room free of kids, watching uninterrupted TV right up until the remote broke and the TV started doing its own thing. Then the only option was «off.»
In the morning, we woke up at 9. I was looking forward to the amazing dual shower heads… But no… There was not a single drop of water above lukewarm. We called down to the desk and they offered to send housekeeping up. Uh, I need hot water, not towels. They suggested letting the water run for 10 minutes to warm it up… And 20 minutes later, while reading their card with the pledge to reduce water consumption to save the environment I shut it off, still just as cold as when I turned it on.

If you are a NOR SMOKER STAY AWAY !!! Iam a table player, go to Vegas and every other week to Atlantic City as I am in NY. I am a NON smoker. I have a credit line in about 8 casinos. So I gamble ! My son and his wife live near Turning Stone so I try and come here when I come up, but other then the places to eat in the casino I would never play here Even the slots are mostly smoking with very few non smoking areas. Shame they just don’t care about there customers. I met a lot of people with the same complaint. Including dealers and pit bosses. I went out of my way to talk to them as I had nothing to do after diner. VERY DISAPPOINTING !

Disgusting. Smokey, noisey with the sounds of those rings of poor people wasting their money that they they don’t have. Pouring it into those blasted machines. Same old faces, winning just enough to keep them plugged into the traps.
I only to when my company has a function there, you can believe it that it’s not often. Overpriced food, tasteless apps, poor cheap wine but not cheap to the consumer. If you cherish your job, spouse and bank acct, stay away

My home away from home! Absolutely love it here and it is by far my favorite casino (other than in Vegas =))
It blows Seneca Niagara out of the water. I will always drive the extra half an hour to get to Turning Stone vs. Going to Seneca Niagara. Here, they treat you like family. I’m a big poker player in the poker room is absolutely beautiful. It is big and roomy and is very well lit. They have great tournament and great dealers. The only thing I would change is that the tournament payouts are pretty top heavy.
If you’re more into table games they have plenty plus they just got the new blackjack switch. They also have a ton of different slots if that’s what you’re into.
There’s so much to do here even if you don’t gamble. There are a variety of restaurants that serve above average food, many night clubs to choose from and they have shows to watch all the time. They even have events such as boxing and professional billiards. They have a beautiful golf course and a dome to hit balls during the winter. And I can’t forget about the spa, they have many services available and they are top notch. The room rates are reasonable unlike Seneca’s. Not that we have a lot of choices but I won’t go anywhere but right here in the area.
They have a nice public pool but you have the option of using their adult pool only which cost $ 10 a day and it includes a gym (sauna & whirlpool too).
I can’t say enough about TS, It’s gorgeous and I love it. Waiting to go back!

Updating my review– still a casino with lots of smokers but there are a few nonsmoking sections buried deep into the room. Casino energy and clean restrooms. Love the upstate tavern restaurant which is on the second floor. They are adding on with plans for expansion. Worth a stop, but still not a destination trip.

Great hotels (especially the Tower), casino, food, golf and entertainment. Nice dealers, waiters, etc. Really a great place to go and have fun. Comps are adequate as well, although not as good as they used to be. Only 2 gripes: slot machines are much tighter since they did an overhaul a couple years back, and free rooms are hard to come by these days. But still one of my favorite casinos.

Love love love it here.
I have stayed in the hotel part and the new towers and the regular hotel part the hallways are so long and it’s easy to get lost just a forewarning.
If I had to choose between the hotel and the towers I would choose the towers. They are both attached to the casino.
From morning until late night it’s always busy and a very social environment.
So many places to eat. The emerald restaurant is 24 hours and good food. The buffet by the main entrance is amazing and the ²⁴⁄₇ food court is amazing so many choices.
As for the casino they have a huge variety. my favorites are the two Willy Wonka games, the wizard of Oz and Beetlejuice. Many fun games. Night club. Bars. Many food places and if you get bored or run out of money go explore you’ll be walking and looking and exploring for hours!
I’ll be back soon turning stone!

We visited turning stone and stayed at The Lodge. It’s amazing. Super nice. Beautiful. Excellent service. Loved it. They also have a beautiful spa which is totally worth the visit. We went out to dinner and listened to some live music right inside the casino. It made was a great night away from home.

Been to this casino a couple times now. Both were pleasant experiences. I found the rumors of the slots to be tight were true unfortunately and the minimum bets at most of the tables were a little high for me (I am not a gambler though!) the smoke bothered me a lot more this last trip. I found that the easiest breathing was found at the slots outside the bingo hall. (The machines just wouldn’t cooperate there) we saw a musical performance in the show room and it was nice/​intimate. Dining experiences at Pino and Upstate Tavern– excellent Emerald-​good Harvest Buffet– Pass! (Opals sweets were good for in between!!) the rooms in the tower are beautiful and clean. Next trip I am skipping the gaming floor/​smoke out and camping out at Skana ALLLLL DAY!!!

I’ve been to the Turning Stone a number of times for the Benny Mardones Christmas Show weekends. As resorts go, it’s pretty good with a lot of amenities.
When I arrive at the Syracuse airport, I have the Turning Stone limousine pick me up and bring me to the resort. The rate for this ($ 75 last time) is slightly on the high side for a 45-​minute trip, but not entirely outside the realm of reason… and the limo is always really nice.
With only one exception, the limo was sitting on the curb waiting for me when I picked up my baggage. One time, my flight got messed up and they even made the appropriate adjustments without me needing to call in.
There was the one time when it was time to take the limo back to the airport to go home, they were short on limos and I had to ride in a Town Car. I didn’t want a Town Car, I wanted a limo. I didn’t see any reduction in the $ 75 for being in a smaller car and being obliged to have conversation with the driver that I can typically avoid with the limo. And I had put in my order for a limo three months earlier along with the original reservations. I’m wondering if that many other people really booked limos even further out than me, that I was so far down in line? (This is why there’s a star missing above.)
As far as the amenities inside:
1) The rooms are fine. WAY overpriced to the point where I’m as likely to stay at the Inn down the road, seeing as I don’t spend time in the rooms anyway, but still nice.
2) The Season’s Harvest buffet restaurant is the best, it should be open 24 hours though. I try to get every single meal there.
3) The Italian restaurant (Pino Bianco) is great.
4) The Emerald Restaurant is a difficult place to eat if you, like me, don’t consume anything that used to be a living being. The place might be «old» on me because everyone I know always wants to meet there, unfortunately I have to go to the Season’s Harvest for a meal, then come to the Emerald for an iced tea, because I can’t convince anyone to join me at the buffet.
5) The concert hall seats are WAY too small. I’m not claustrophobic but I feel that way.
6) The facility’s rules put too many checks on Benny’s performance style, which in its natural state is fairly «unplugged» as his fans have appreciated over the decades. I was also nonplussed that his own bodyguard had to stop groupies from rushing the stage, while the Casino’s security was too wrapped up in trying to «bust» people for holding up cell phones (which last I checked, there was no signage re: recording devices) than protecting the artist’s physical safety when drunk groupies almost knock him on his ass while he’s singing «Mighta Been Love.»
7) The cigar shop has an excellent selection… get a good stogie, then walk down the hall, past the bake shop and you can enjoy the cigar in that little bar with the dance hall.
8) I have no detailed comment on the gambling because I don’t normally gamble, but I did win $ 500 at blackjack once, and I’ve given the one-​armed bandits a good thrashing a couple times.
9) The video arcade has always had at least one variation of PAC MAN, which is good.
10) The Christmas decorations are badly underappreciated and should get more recognition. They are some of the best I’ve ever seen.
Overall, if it wasn’t for Benny Mardones and his Christmas show I would have never heard of this place and would have no reason to go, but I hope he continues to perform annually as long as he remains active as a musician.

Came here to hang out for bachelor party. The place smells like crap and the smoke is a killer if you hate smoke. Lots of oxygen tanks and wheels chairs. That’s about it

If you are here, you MUST eat at the Upstate Tavern. The food is perfect. I have never had a bad meal there. Everything is made to perfection. I have had the meatloaf, burgers, steak tips, mac and cheese and more and can say they are all amazing dishes. The service has always been super friendly and fast. The atmosphere is wonderful as well. I cannot say enough about this restaurant.
Prices are great for the quality of the food!

We came for a wedding in one of the ballrooms. The ballroom was large and beautiful although it was absolutely freezing!!! Many of the ladies had to borrow their dates jackets because the venue was so cold! The food was delicious and wait staff very nice :)
We stayed at The Hotel– and it was our second time staying there. It definitely is a little out dated but surface wise clean. The air that was coming through the vents wreaked of cigarette smoke and I had difficulty getting a good nights rest due to that as well as the extremely thin walls. The bed was pretty comfortable though and there was a decent selection of channels on TV. They offer free valet service if you are staying at the hotel– but know that there is free garage parking as well and you may have to wait a little while for your car if you valeted. I have heard that the Lodge and Tower have nicer accommodations– maybe we can stay at one of those places next time and the smoke smell won’t be so bad.
Contrary to other reviews we did see several NON SMOKING gaming sections but it didn’t matter since the entire place smelled like cigarettes or you were walking through smokey haze. I would hope that the casino would put a better ventilation system in place as we know how dangerous second hand smoke is. I would have liked to sit at a table to play some hands but again unfortunately being inundated with smoke is not my cup of tea.
We grabbed a quick bite from the Corner Marketplace and were surprised at how much they actually put on a sandwich– and ½ was good enough for 2 people. Of course it’s a casino resort so prices are slightly inflated but it didn’t hurt too much.
The golf courses here are also absolutely beautiful and well maintained so there are other things to do other than gamble!
Overall ⁴⁄₅ stars– just hoping one day the air quality improves inside the casino!

I AM A SMOKER! This place is groooooossssss! Seriously, you want to crawl in a hole and die here. From the ABSOLUTLY disgusting stank to the hodge podge décor to the hick ass clientele — it’s a miserable place. If ANY OTHER casino is closer, GO THERE!!! This is not a fun time

The Lodge: Our stay was perfection, and we expected it at the booking price! From the included valet service, to the pristine, comfortable, and quiet room, the unintrusive turndown service, and delicious and prompt room service breakfast, we wanted for nothing. The fitness center and pool/​hot tub were gorgeous and well maintained. Staff was courteous and inviting.
Pino Bianco: Our waitress was attentive and knowledgeable. The manager popped over to make sure everything was good. The wine service was excellent, and the meatballs were perfection. Husband had the bianco cioppino which he liked as much as the meatballs, I had a filet medallion special which was slightly less good than those damn meatballs. I’m going to dream of them, just wait. The calamari was a touch on the salty side for me, but husband liked it. Overall, excellent!

I grew up about an hour and 40 mins away from Turning Stone in the Binghamton area. My parents and two of my aunts love to go to Turning Stone to play high stakes bingo. The Bingo Hall is great attraction. We always have a great time when we go.
I have stayed in the Tower and the hotel (both attached to the casino. The Tower is newer and much nicer. But both are great options (especially when they are being comped.
The slot machines are certainly hit and miss here. I will say that I often spend an entire day here (8+ hours) and you HARDLY if ever hear them announce a jackpot winner. If that’s any indication… save your money on the slots.
The dining options here are pretty good. They have plenty of options ranging from order at the counter to sit down casual to more formal sit down restaurants. The food is decent but could definitely be better.
Sometimes I feel like they don’t put any money back into investing into improvements. For example, for YEARS there was a hose that came from the ceiling in the Bingo Hall into a trash can. However, more recently there have been a few upgrades like new TV’s.
As far as rewards/​coupon mailers they seem to change their policies somewhat often. Most of the time it’s not in your favor. For example your free play is restricted to certain dates or there are blackout dates around holidays. You also used to get 4 coupons a month that could be used for Bingo and now it is down to 2. I can understand changing reward policies but I would obviously prefer you change them to BENEFIT the players not place more restrictions or send less out.
Overall, Turning Stone is good for a day trip if you’re in the mood for some gambling.

Its a good feeling to raise my star rating from two stars to four. My previous experience was not so great, but it appears to have been brought to the attention of people it maters to at TS via Unilocal.I decided to write a new review. Although I have stayed in rooms at TS, I prefer to stay across the street at a lil Inn, its a choice thing. Rooms at TS are clean, an comfortable. They do not allow pets. And offer smoking and non smoking rooms.
Now that I bump elbows with some of the people that make TS function, I like it a bit more. My relax spot when not at the tables or slots is the Leopard Lounge, (when its not crowded.) snag a comfy chair, grab a drink from the bar watch some music videos on the TV wall. At night there is a DJ and lots dancing on the dance floor.
On to the food:
Tin Rooster– This is NOT your Dinosaur BBQ! AMAZING BBQ. I have not had anything on the menu I haven’t liked. Its quite a bit of it since our lil groups get a bunch of different things and try each others. Corn bread is awesome an is served in these lil cast iron pans. Meats are served full of smoky flavor, and there are 3 different sauces you can lather up your pulled pork with. The Texas sauce start out slow with, because that habañero heat will catch up on you. Side options are all delicious. If your taking the little one’s they will accommodate them as well even though they don’t have a kids menu. They country music is always pumping at the Tin Rooster, and the wait staff will even do line dances which your more then welcome to join them. The only bummer for me so far is that they are not open on Mondays and Tuesdays. :(But I figure with the new addition coming that might change.
Pino– If you love Italian food, this is a the place to go. Nibble on some warm bread and their home made bean dip, Sorta like hummus, its made with white beans and tastes good on that warm bread. I had the caprese salad, just the perfect size. lasagna, and my gosh the portion was huge. Cheesy, meaty goodness. I had enough for lunch and dinner the next day. Our waitress was super nice and very attentive to us, even while she was getting her side work done.
Upstate Tavern-​This is the place for tastes that NY has to offer. From cheese to beer, I was told they have a slamming burgers and they certainly do. Menu offers its own spin on a variety of American comfort foods. Give the house brew, Upstate Lager, a try too.
Opals– This is for your sweet tooth! Fudge, cookies, cakes, and more, I love their cheesecake, and the caramel apples! Yes please!
Emerald-​The Emerald (sorta like Denny’s only your not in the bathroom right after, at least I wasn’t) it’s open 24 hours/​7days and has diner food choices. I only been here for breakfast. I had an omelette and it was about the size of the plate but good. So if your gambling at 3am and get hungry go here.
Season’s Harvest-​a station-​style buffet. salad, Italian, seafood, griddle, all-​American, Mongolian grill, Mexican and dessert stations. Open every day for breakfast, lunch and dinner. Similar to a Vegas buffet (if you have been) but way better then a «chain buffet» and sure to have something for everyone.
The Corner Market– Its like a mall food court with burgers, pizza, sandwiches, asian option, soup/​salads and fried food choices. I had a slice of cheese pizza and a bud light here cost about $ 7, slice was big, a lot of crust, but it hit the spot before my Spa appointment.
Places still to try —
Peach Blossom
Delta Café– Its in the Bingo Hall… so I may not get to that one.
Wildflowers– In the Lodge
TS Steakhouse
Entertainment–
My first experience was recently to see Sully Urna (Godsmack) If you are seeing something at the showroom, I fully recommend getting a kings booth section. There are tables (like bingo tables) in the front and by the stage where I felt like I was constantly moving for other people. Kings booth give you the best view and you don’t have people on top of you. There are also ladys selling drinks during your show, which is nice. You can also leave to use the restroom and get back in, hold onto that ticket stub.
AHSI DAY SPA & SALON–
LOVE THIS PLACE, Bring your bathing suit! Make a day of the spa. Check into the spa and with your 50+ minute spa service, you will have complimentary access to the spa facility. You are given a comfy spa robes, sandals and lockers for your personal items. Remember to take that jewelry off too, it will be safe in your locker. Women’s locker room facilities include sauna, steam room, and whirlpool, hotel pool and the Tower Fitness Club for the whole day of your service. Also showers with salon shampoo/​conditioner/​body wash to use. I scheduled a sea salt scrub and total Relaxation massage at noon and used the other facilities all morning till my appointment time. Staff walk you through your spa treatment every step, very relaxing and worth it. Spoil yourself.
Happy to have had a better experience and cant wait to book my next spa day.

Turning Stone has always been a great place for an adventure. This casino is further away from where I live, but who doesn’t like to get out of the area once in awhile. I come here for the restaurants, clubs and spas– the gambling not so much. If I do decide to gamble, it is $ 30 bucks the max! Personally, I like coming here in the winter because I can walk around from bar-​to-​bar without freezing my butt off. The Turning Stone Casino is the perfect place to go even if it’s just to walk around– stretch your legs without freezing in this Upstate NY weather.

Casinos. Are so not my thing. I like to bet on things I have some control over, you know, silly stuff like «I bet you I could eat this whole bag of cookies.» Slot machines, blackjack tables and roulette are just not for me.
This is probably why in all my years of living in Central NY I never went to Turning Stone. Until this weekend when the ‘rents suggested we pop over to try this restaurant they’d heard about. After lunch we took a couple crisp $ 1 bills and tried our luck…
After spending a couple hours on the property I can tell you this:
There’s plenty of parking. And a shuttle for those who park in that wayyy back parking lot.
There’s also a whole bunch of restaurants and shops for those who need a break from the gamblin’.
The casino rooms we wandered through were clean, but the the layout isn’t amazing… long and narrow and winding and it just takes a while to go from one end of the casino to the other. I’m sure if you spent more time there you’d figure out the traffic pattern and flow quickly.
Some of the casino rooms are smoking. But they’re labeled… so that was nice.
And if its late and you’re tired… or maybe you won big… there’s a hotel tower attached to the casino. The lobby was be-​a-​u-​tiful so I’m hopeful for the guest rooms.
I didn’t have an amazing time at the casino but it wasn’t terrible either. I just won’t be rushing back to spend my hard earned dollar bills anytime soon. To those who love gamblin’ — good luck to you, win big!