Expedition America

I was on the white party at the universal city walk, never again! Worst DJ I’ve ever seen and the music speakers were terrible as f**k… Even my small 10 $ speakers are better than this!
Ok I gave EA another chance and went to san diego for the white party at fluxx! To be honest it was much much better BUT the security aren’t friendly, they asked me all 5 minutes for an ID and after 1 hour they kicked me out because I fell down a stair and they thaught I was over intoxitated!
I would never do this again, and all the tours are really overpriced !

I have been on many tours around the country and I can say Expedition America offers the Best tours out West and its due to all the fine details. The hotels are always comfortable and amazing, the tour guides are friendly, the tours are truly a lot of fun, all the activities offered keep you busy and excited. I went to LA, Vegas, San Francisco and a few Lakers games, and there were no true issues with any of these tours. Nothing but a unique and memorable experience. I would highly recommend traveling with Expedition America!
For anyone that had a bad experience, I feel sorry because I went on many trips and had none of these issues you mentioned. Personally I have had a tour cancelled by other companies but they all offered a different date or a refund which Im sure EA did the same.

For all of you complaining about experiences you have booked through expedition america you are all dumb writing a review on Unilocal isnt going to solve anything they are the best tour company in los Angeles with the best vegas trips in the world their clients will tell you themselves notice how they have been around for 5 years and only have five bad reviews it seems like a rival company wrote because they cant keep up only with expedition america can you truly go to vegas with the full vip treatment with getting to the front of the lines to get in clubs all day amd night roll in a party bus for a night with 50 people every weekend raging and having an unforgettable time with people from all over the globe and stay in some of the best hotels in vegas on the strip for one of the best weekends of your life if any one knows the business of tours its Rob and Ronny if you have nothing nice to say about it shut up #EAforlife

WORST TOUR COMPANY EVER.
I booked a trip to Vegas, and received a confirmation letter from Robert. On the day before the trip (less than 24 hours before scheduled departure), I received a text from my cousin (who I was going with) saying that it got canceled. I didn’t believe her at first because I did not receive a cancellation email or even a phone call from the company. I decided to call the tour guide who was listed in my confirmation email. He confirmed that it was indeed canceled, but no one from administration was willing to talk to me. How unprofessional is that?! First, you don’t even notify ALL your customers that the trip has been canceled. Second, you should at least send out a cancellation email 24 hours before the trip. Third, pick up the phone if your customer is calling.
You have been warned. Do NOT use this company.

If I were given the option of giving 0 stars, I would have done so.
Originally, Robert was a very helpful individual. However, as my vacation to Las Vegas approached, he became very rude and ended up being unresponsive. My group and I made reservations to go to Las Vegas on June 27 – 29, we were confirmed on June 2 by Robert himself to go. On June 26, 22 hours before we were to depart from San Francisco, I receive an e-​mail from an employee named Lanz stating this:
«Hello, Tina this is Lanz with EATOUR, I regret to inform that this week ends trip to Las Vegas has been cancelled due to the lack of reservations.
We Appreciate your patience with the situation and will be more than willing to help accommodate you on one of our upcoming Vegas Trips.
Available trips are July 4^th-​6^th, July 18^th-​20^th, August 1s — 3^rd & August 15^th — 17^th
Thank You,
Expedition America»
Exactly in that format. Mind you, I e-​mailed Robert 8 days prior to departure and he said that everything was still good to go! I called the tour guide, Taylor and he even informed me that he was never scheduled to go to Las Vegas in the first place.
I spoke to the Operations Manager as well and he stated that even if he wanted to, he didn’t have any vehicles for me and my friends.
I highly recommend that NO ONE uses this service and find a different option for their vacations!

We booked a trip to Las Vegas a month in advance and LESS THAN 24 hours PRIOR to the trip, only ONE person in our group received an email informing us that the trip was cancelled (after requesting day offs and having our luggage already packed). We tried contacting Robert through phone and email, but got no reply.
We then tried to contact our designated tour guide, Taylor, who had no idea that he was supposed to lead a tour this weekend for Las Vegas.
When we finally contacted the operations manager, he told us that they did not have our confirmations, even though Robert sent us a confirmation email. Additionally they did not have any vehicles available to drop us off to Vegas. They told us the only option we had was to book at a later date.
We were deeply UNSATISFIED with their customer service. Don’t ever book with this company!

Worst company ever. Dishonest and unethical never work with them!

Excellent transportation company. We used them for our holiday party and some special events. Prompt, professional and courteous. There is always someone on e other end of the telephone who is helpful. A big digression from the usual companies we have used in the past. I highly recommend these folks.

Expedition America — wow!
Robert helped us find a bus and driver with less than a week’s notice after our original bus charter fell though when the other company double booked us (time to write a scathing review on their website) — We were taking a large group of people on a weekend trip from LA to San Francisco and the other company let us know three days before we departed that we did not have a bus, forcing us to scramble to find an alternative.
Expedition America actually gave us a cheaper quote, and had everything set up for us within a day!
For the trip itself — their buses are pretty damn luxurious. Leatherette seating, two tables in the front for the people in charge of the trip, plenty of luggage space in the back and in the overhead bins, plus a bathroom. Not to mention the TVs and integrated sound system — Driving up was very comfortable.
Our bus driver, Clyde, was the most helpful and friendly driver our organization’s ever had. He accommodated every single request of ours, ranging from finding us an in-​n-​out to stop by after overhearing us talk about how much we were craving it to stopping by the San Luis Reservoir information center so that we got to see an amazing view (and use the restrooms) as a break from the drive. He also was extremely punctual — I don’t know if there was a time where he wasn’t where he said he would be by that time.
All in all, Expedition America has definitely made our organization a fan of their services, and we will be booking them again!