FedEx Office Print & Ship Center

Andy is honestly the nicest, more helpful human I have ever come across in my life. I had an urgent print job that needed to be picked up for a meeting. I attempted to send it via their website, but it said it wouldn’t be done in time. So I called up FedEx first thing in the morning and Andy had me send the files and the prints were ready within 30 minutes. He is so nice and patient — this has honestly been the best costumer service I have ever received.

Andy here is a amazing. So nice, helpful and friendly. I had a few packages and he ran right over to open the door for me. I’m greeted with a friendly, «Hi, can I help?» He takes my packages and they’re on their way that day. I’ve had other packages wrapped and sent and they are always done carefully and quickly.

Friendly and professional staff, makes the mundane errands one runs at a printing/​shipping store very efficient and not at all time consuming!

This is my go-​to shipping and printing place. Love the staff who are super friendly and is also willing to go beyond to help you choose the right shipping or printing option. I have shipped items and they are never late!

Wanted to write a review, as there seemed to be mixed reviews on this location.
I needed something printed and shipped over nite. I faxed and emailed the info over and spoke to someone to be sure they could meet my timeline.
They exceeded my expectations as project was done several hours before last pick up.
Gave credit card over the phone for printing services and a receipt is being emailed to me!
Well done and much appreciated !

2.5 stars for me. This is mainly based on a little issue I had with FedEx a while back when I tried to send my father’s CPAP masks to him overseas. The employee at this location told me I could ship them. I further verified that after calling a representative from FedEx International who also said the masks could be shipped.
Turns out that they couldn’t be shipped because evidently the masks were considered medical supplies in the specific county I wanted to send them to. So, the masks were sent back to me. I was out about $ 200 on shipping, which was not refunded to me either. It ended up becoming a big hassle since I didn’t want to pay the bill since I didn’t think they delivered on their service. I disputed it with my credit card and won, but winded up paying the bill anyway after it made its way to collections. Bottom line: my father always remembers those masks when he travels!
Anyway, I was in there this month to ship a gift to a friend. It cost more to ship the gift that what I paid for it. I was a bit miffed, but what’s done was done. Next year, I will look into alternative means to send it to them. The service (ironically the same guy who helped me ship the masks) was OK — he knew what he was doing, but he wasn’t super friendly.
Overall, just meh for me.

I’m torn between what this place really deserves. I love having the store located close to home, but this place is so small and understaffed that its a pain in the ass to use.
I have been here several times, picking up a delivery, shipping out some items; no big issues, even though always a wait involved. Then I stopped in this week, around 8am and found myself 3^rd in line. The first person was trying to get some presentation printed out in color, stapled and some other bells and whistles from a memory card. This of course had to be done at the counter and as there was only one person working here: the 2 of us behind this lady were screwed. About 5 minutes in, the first draft did not meet her expectations; as she said «Oh, I should have done it how you suggested, can you change the layout and redo it.» At that point the person in front of me, said she is a teacher and left; leaving behind her prepaid parcel and some $ on the counter to cover the tape she bought and used to seal it.
All I wanted was to get a quote to ship a box FedEx ground. Took me 10+ min after I walked through the door. Found out it was about $ 13 or $ 4 more than sending it USPS Priority. Well, that was time well spent.
I will give it 3 stars for the location convenience, but really they deserve 1 star for under staffing the store!

Why the hell am I Unilocaling a Fed Ex, you ask? Truth be told, no one wants to spend a little over an hour at Fed Ex on a beautiful Saturday afternoon. Fortunately for us, Lindsey, an employee at this location, made the entire experience quite pleasant.
I played the good daughter role this morning and accompanied my mother on a litany of errands. One of them being a trip to Fed Ex to send some items to my dad who is overseas in the Philippines for the next 3 months. We had to fill out several international forms, figure out the zip code for Novaliches in Quezon City (thank God for my iPhone), find the right packaging, etc… and if it wasn’t for kind and patient Lindsey, we may have very well lost our minds.
Let me just say that Lindsey was the only person working at this location today. Yes, a single employee dealing with ringing phones and customers walking in about every 5 minutes. She was never once annoyed or visibly overwhelmed. And you know what, there’s nothing more respectable than friendly service and assistance when you really do least expect it.
She’s the sole purpose of me wanting to write this review, she was very understanding and helpful to my mother and I and handled the situation (which could have easily turned disastrous) with the utmost professionalism. And in three days, my dad will receive the package! Yay!