Allstate Insurance: Mark Havlic

When I moved to Vernon Hills I sought out another agent as my previous one was no longer convenient for me. I entered Mark Havlic office. It was the best thing I ever did. I was greeted with such open arms it made me feel like I was with a family and they wanted me a part of them. I recently found that I needed to use the insurance that I have been paying for over 40 years. They were so professional and concerned for me and my well being. I highly recommend this location for all your insurance needs.
Happy to be a family member.
Sharon

We have had all our insurance, cars home and personal injury for at least 10 years with them. We recently had our biggest claim with them, our child’s car when in an accident. It was not drivable and we took it to Carstar (do not use them) in Mundelein at their recommendation.
The car was extremely close to be totaled, but Allstate decided to put $ 6000 into a car that was not worth that. Then, when we go the car back, our son went to drive it it was accelerating on its own without putting his foot on the gas. The bottom line is that it was not properly inspected and fixed in the first place and Mark and his wife, Kim could have cared less. The answer was to start the whole process again with no concern in giving us a car that was unsafe and not fixed properly. When we found out that it needed another $ 800 worth of work, they wanted to write a check and make us go away. I sent two emails with our complaints of how the one serious claim we had with them was handled so poorly and the response is we passed on your complaint to another department. They do not care about you and your business. They are have grown so large, they don’t care about how well they service their customers because they will just get more. Do not use them. Find someone who cares about you and your business.

Over priced and very bad service! Do not do business here. I once bought an insurance policy which i found was 40% higher than other companies. They continue to call my cell phone trying to sell insurance, I had to block them after they did not comply with my request to stop calling.

I moved over to Mark Havlic’s Group over a year ago after being with State Farm for 20+ years. His entire staff made the move seamless and while increasing my overall coverage and saving me money. All my questions/​issues have been handled professionally and promptly.
I would recommend him to all my friends and family. Thanks for the quality service.
Jim Fritz

Mark and Kim Havlic have been our go to for over the past 15 years +. Their team has always gone above and beyond to help us at any time of the year, car, home, boat, or bike. Vicky, Kathy, Brian just to name a few have always proven to have great knowledge of their chosen profession. My wife and I live out in Tennessee now but still own real estate back in Wisconsin and Yes the Havlic Team will continue to be our Insurance company because they always do their best to be competitive, and understand customer satisfaction is very important in the world today, in every situation.
Dru and Lynn Scarbrough
Nashville, Tennessee

The staff at this office are extremely helpful. All employees are licensed and able to assist whenever I have a concern or question. They are quick to respond to questions and have always treated me and my family like I’m «In Good Hands».
I cannot recommend this office enough; they treat you like family.

Just filed a claim, anxious to see how things pan out.