Teavana

Went to Teavana for the first and last time. Service was fine but holy crap! Their prices are outrageous! Overpriced, and the tea is highly overrated. We stepped in hoping that their tea was delicious, I love loose leaf tea, but this place makes you leave hating loose leaf tea. Their tea is bitter, with no flavor. No wonder they have to put sugar in it to sweeten it up, it’s got nothing to offer but a sour taste in your mouth, and it leaves your broke if you buy any. Never again. Be warned!

Went to Teavana. Alicia was the best ever. She almost made me spend all my money on tea.

Had the pleasure to try out their teas earlier. The 3 of us ended up getting 3 different orders of tea. The lady who assisted us was awesome. Great service!
WARNING: Some of their teas are good, but really STRONG.

I was in Teavana and I overheard a superior brought an employee to tears forcing her to change her hair color to a natural color instead of cotton candy pink. The employee is well kept, maintains a professional appearance and always does her job. I work in the mall and know that this employee has had her hair pink for months now. This is wrong and it is discrimination and does not support diversity in the workplace.

This place is a complete rip off. They let you sample something, but they don’t tell you that in order to make the tea taste like the stuff they let you sample, you have to use twice the amount or more of the tea. They give you this lecture about how you’re getting a whole lot more tea buying from them than if you buy the stuff in the grocery store. I bought a canister of tea that was almost $ 40, and I barely got 12 cups out of it. They are con artists and liars, buyer beware! Go to the Stash tea store instead!

People there push you to buy and buy. they listen to what you want. The free taste guy curses if you ignore them when you pass by

Never again!
My wife and I have recently relocated to Vancouver. We went to the Westfield Mall and were delighted to see a store dedicated specifically to tea. We love tea, we are no experts, but consume our fair share. The teas we are used too are ones found in health food stores: loose and/​or in boxes but not cheap big box store kind.
Now onto Teavana. Upon stepping foot into this small retail store we were greeted by an employee. He was friendly and all too excited to take us on a tour of the store and provide us a small sampling of the various teas that they had steeped in fancy dispensers.
He was a great salesman that was passionate about his product… until we reached the counter. Then he became a back-​alley-​snake-​oil-​salesman! He started pulling large canisters from the back wall opening them up and fanning the tea smell our way. Then he quickly grabbed an empty metal canister and told us this is what he keeps his tea in, told us we would like ¼lb of these two teas and began filling the tin… all without asking if we even wanted it.
Then he weighed it and I saw $ 47. ARE YOU SERIOUS??? Forty seven dollars for tea… that I technically haven’t even asked for!!!
I looked at my wife, she was half shocked, half upset. So I told the guy that the price was a little much. He huffed and took out some bringing it down to $ 43, thanks guy for the effort. That’s when I knew I’d been had, when a rare event had just happened to me, I had been pushed into a sales transaction by a slippery charlatan!
I ended it quickly, telling him I was sorry that he’d started blending the two teas but that the price was too much. Then, what he did next was what spurned me to do this review… he audibly scoffed, threw a few second tantrum and started cleaning up without so much as an acknowledgment of my apology. I recanted the apology again verbatim (even though I didn’t need to apologize in the first place) He made some grumbling sound, frowned up his face, shook his head and wouldn’t look me in the eye. I turned around and left the store.
I will NEVER go into this nor any other Teavana store ever again. I couldn’t imagine anyone ever giving this establishment a high score. Needless to say, you have been warned!!!

So great. Bought like five kinds of tea, plus a bunch of tea appliances. Smells heavenly, love the samples, VERY friendly staff, very helpful.