Shari’s Restaurant

Food took in total 42 minutes to arrive, had to wait 15 minutes for initial service. The place was not packed — so we are not sure why food and service took so long. When we got our food it was soggy, undercooked and even the eggs look better when I cook them at home with a blindfold on. They even screwed up the toast. Which was just barely toasted and soggy. The waitress acted like all was good– not listening to my concerns — instead ignoring my concerns and just smiling and not listening to me. It was like something off of the sci fi channel. I didn’t eat my food and instead asked for something else which they made to go, and also was soggy and sub par and took another 20 minutes to make and I didn’t eat. I went to the front to talk to a manager and he took five dollars off and didn’t even give me an explanation or look me in the eye! He literally said hi how can I help you, I explained the situation and he just swiped his manager card and said «I got your tab down to $ 20» ummmmmmn. Can I get an apology? How about this never happens LOL I don’t care about the money. I can afford whatever restaurant I want to go to. We just happened to be in the area! I am sending an email to the corporate office, this franchise has some problems. I won’t go to this location again.

I hate writing bad reviews…1 STAR service. We came in and only a few people were inside. Our server /​waiter was «MICHELE» We Waited as we watched the waiter /​cashier finish what she was doing, she looked at us 3 times and then finally greeted us and still continues to finish her job. Then we get seated and have to wait for coffee and she forgets what we wanted ??
The waiter cashier is the only one working and obviously can’t do her chores and job at the same time. We waited forever to order, and the waiter was rushed and rude and food was only ok. I mean edible… We also received the bill when our food was dropped off, before we even checked to make sure it was correct … Proper because she never planned on coming back to check on us
This place needs some help in customer service and just hospitality! Seems like this what you get from these old chain restaurants. Won’t be back soon.
We even left a $ 3 tip which I felt we were ripped off.
WONT BE BACK

I called to place a to go order. Simple order French Dip and Salad. I asked the server how long will it take before it’s ready she said 10 mins. I got there 15 mins after the order was place and then I had to wait another 15 mins more for the order to be bagged for me. I had to ask for a manger. The manager did ask me if I wanted a free pie. It should have taken 10 – 20 mins took 30 mins. I understand you are busy, that was pretty bad customer service. I will never go to this Shari’s again.

Preface: Our server was Jewels; she was fantastic and this review in no way reflects the care and attention she puts into food service.
Party of 2. Ordered French dip and a BLT, mozzarella sticks and two side salads.
The two salads came out first. They were «fancy» greens, two cherry tomatoes a piece and too many croutons. No cucumbers, carrots, or cheese. Tiny, half empty cups of dressing.
BLT: dry, dry, dry. No mayo on it. Bread was over-​toasted AND stale. Tater tots were over-​salted.
French dip: again, dry, dry, dry. The meat was pretty tough, fries and pickles were limp.
Because it was Wednesday, we got free pie. Lemon merengue was decent. Nothing to write home about, but not the worst I’ve ever had.

We frequent Sharie’s quite a bit and pretty much always have a great experience. Tonight not so much. Food was cold, bland and the order was done wrong. We had to chase down our waitress for refills and to bring condiments. She acted put out anytime we asked for anything. Then she brings our hot apple pie Ala mode strait from the fridge and when we asked her why it wasn’t warm like it said on the menu she gave us an excuse that it’s how she has always done it since starting here. We had to ask her to fix it. I’ll stick to the Chaklov location next time, they never disappoint.

I have been a patron of Shari’s since high school. This was THE place to hang out after Friday night football games. I don’t come here nearly as often anymore. It was a convenient spot where I used to live, so we’d pop in for late night dinners every once in a while. The service is always friendly and fast, and the food is standard diner fare. Their pies, though? Divine intervention right there. Go order yourself one. You can thank me later.

Literally the worst restaurant experience I’ve ever had. We had a party of six and when we told the hostess she rolled her eyes. We sat and got drinks, and ordered an appetizer while waiting for the sixth member of our party to show up. The food was as you would expect. Nothing to write home about.
One of the people dining ended up accidentally spilling a soft drink on someone else. The hostess stared at us, didn’t offer any help or napkins or refills on the drink.
We ordered food, and the waitress offered us dessert which was something we all wanted. She said she would be right back and we waited over 45 minutes for her to finally notice we were still there and waiting. I asked for the check so we could just get out.
We went to pay and the hostess was obviously annoyed that we wanted to split the check between three parties. Sorry for asking you to do your job.
I don’t know if they were understaffed or what but it wasn’t busy and there was no excuse.

I would have given 5 stars if the server wasn’t so persnickety. Really though, the food here is not all that good. Denny’s is a better choice.
The pies are good.

I enjoy the breakfast sampler. It has a little of everything on it. Plenty of food for $ 9.99. Most of the staff are very friendly and the waitresses are truly good at their job. I like this location even though the bathroom could use a little update. The food here is good for the price.
Compliments to the hostess today, I didn’t catch her name though, we visited on November 16, 2014 in the morning.. Our server today, Laura, is also great with a smile on her face and gave us excellent service. Cooks did a delicious job too.

Okay I understand this is not somewhere where you would expect the best meal of your life but considering I’m paying for it, I expect it to be edible. I got one meal each for my boyfriend and I as ordered on the menu, to –go. It came out in multiple containers (5) with disgusting paper at the bottom, which by the time we got home (10 mins) was in pieces. So I not only had to pick out paper of my food but our food was cooked horribly?! Why ask how we want our eggs cooked if your only going to over cook it? We asked for over-​easy and pretty much got hard boiled eggs. Horrible. Disgusting. And disappointing. This is no food that should ever be paid for. $ 40 for inedible food.

Slow service gross food maybe if you have no taste buds it’s ok. The milkshake was like water sent it back the kids meal was like rubber and the Texas toast club was horrible with cheap meat and cheese and hard bacon. Amber the waitress needs to step it up ! I should not have to ask for water multi times

We have never had a bad time at a Shari’s (aside from the –extreme– lack of vegetarian/​vegan options) but this time was the worst.
We waited for a table in a nearly empty restaurant for nearly ten minutes and were passed by several waitresses since walking in the door.
We were then seated without as much as a greeting by our waitress, who we had to track down if we needed anything. Ordering was fine, but she seemed a little questionable about her knowledge of the menu when I was asking questions about basic ingredients.
Upon receiving our food, which was not worth the wait in itself, my husband felt sick immediately after consumption, probably due to the yellow run from the «scrambled» eggs which were hardly warm.
Overall, this was an unpleasant experience. Sure, the staff are friendly, but somewhat unwilling to help and wait tables. Being a former waitress, I definitely saw several health code violations, and we should have just left as soon as seeing those.
We’re just hoping we don’t get food poisoning.

I’ve had lots of experiences with Sharis, and all have been fine until this visit. I went with my boyfriend to grab a bite to eat before a movie. And the waitress asked what we wanted to drink, he replied first that he wanted water and before I could even say that I wanted something she took off. Guess I don’t get anything to drink. She brought back waters for both of us. I wasn’t entirely sure I cared to ask for anything else, since apparently because I’m a girl I have to drink what my boyfriend wants there because they don’t have the common courtesy to think that I might have a brain, my own wants and desires.
Then they take my order. I order the trail boss, no cheese, no bun. I know. I know. I’m a fucking deplorable human being for ordering something with alterations. Know what, no. It wasn’t an alteration, it was an omission. Not like I’m asking for unicorn blood on the damn thing, or the soul of her first born child to consume. I’m asking for no bun and no cheese because with this ulcer that I’ve been battling, lactose and gluten seem to set it off worse than just about anything else. When I placed the order, I told her that I couldn’t have dairy or wheat to make things simple. I thought she understood it.
Then when our orders arrived, none of the omissions were done. Initially I thought, ok whatever, I was kind of expecting this level of incompetence, I’ll just scrape the crap off and still eat it, but before I could even say anything, she took it away and ran off to have the kitchen go make a new one.
Fifteen minutes later, my boyfriend is done eating, I’m starving, and I still haven’t gotten my food, and now I’m getting upset about the situation, which is making my ulcer ache because my stomach is empty. She comes back to tell me that it’s going to be another three minutes, and wants to bring me a free slice of pie for the inconvenience. I reminded her that I couldn’t eat the pie because of my issues, so she offers me ice cream instead, so I reminded her that ice cream has dairy which I literally specifically just moments before told her I cannot have.
At this point, I told her there was nothing that she could do to fix the situation, as it’s already occurred, and it could not be undone and give me my time back, and that I was not surprised that it happened because everyone that I’ve talked to about dietary restrictions has complained about similar issues, so I thanked her for completely meeting my expectations of completely utterly failing.
After I ended up getting my meal, enough time had lapsed that we were now late for the movie and missed it.
Guess this is what I get for trying to go out to eat when my guts are messed up.
For the record, I’m not blaming them for my gastric issues, I’m blaming them for getting my order wrong and being so rigid in their procedures that the cooks cannot read instructions for an order, which caused me to lose time and miss out on my evening plans. It really should not take over an hour total for a burger patty with a fried egg and fried ham to be prepared. If I wanted things to take forever, I would have cooked at home.

Their breakfast food is really good. Strawberries are in season, so any and all things strawberry at Sherri’s is delicious. I highly recommend their Strawberry Malted Belgian Waffle. Their hosts/​hostesses are always very friendly. The wait staff is not always friendly.

Friends hangout spot, basic and simple food that’s always fresh love it but just not quite a 4 stars

Friday’s Only 4 to 10pm Prime Rib Dinner…
this is why we went to Shari’s but at 6:30pm NO Prime Rib… Last Prime Rib of the night to a table that had 5 people but only one person got a Prime Rib.
What the %*^(&(#!!!
4 to 10pm advertised… should be 4pm to til we run out!!!
Staff was nice…

One little, two little, three little stars for the Northwest Berry Trio Pie.
* Marionberries
* Raspberries
* Blueberries
Three berries. One pie. Three stars.
Shari’s is straight-​up Americana with a menu focused on Sandwiches, Salads, Burgers, and dinner classics like a T-​Bone Steak, Chicken & Waffles, or Chicken-​fried Steak. It’s a reliable 3-​star restaurant when you need something simple and safe for the extended family.
Save room for dessert because it really is the best thing going for Shari’s. They may not be as tasty as your Grandma’s homemade recipe, but they’ll do if you don’t mind lots of sugar. I opt for the sugar-​free versions if at all possible.
With or without sugar, Shari’s and its Northwest Berry Trio Pie earns one little, two little, three little stars.

Ya service is diner slow but quality and quantity for price is pretty damn satisfying. Been here plenty of times and service was genuine. Just maybe a little slow.

Uggggh.
Really, is there ANYTHING worse than being completely ignored in a restaurant with maybe 5 tables sat, for at least 15 minutes with absolutely NO acknowledgement.
Upon leaving however, it was nice to see the help topping off the guys coke a couple tables away,
As they say… NEVER again. Yes, we’re in a Shari’s and no, we’re not expecting Ruth Chris, but damn when you’re willing to pay 10 bucks for a few slices of French Toast, how friggin hard can it be?
Adiós Shari’s, we’ve stepped up! It’s on to IHOP for us, just take my money and sling some hash on the plate, not too tough right?

Went there for breakfast yesterday because the Sharis in Orchards was busy and we were in a hurry.
The restaurant was not busy, yet we waited 25 min to get our meal. There wasn’t enough hollandaise sauce on the eggs Benedict to cover the eggs. We had to ask the waiter for condiments. We learned at the register that the waiter was new and the cook on duty was notoriously slow. On a positive note the staff was friendly and courteous.