Jiffy Lube

I miss my mechanic in Chicago, but these guys took good care of me.
Arrival and check in was a bit confusing. I wasn’t exactly sure if I should have waited in the waiting room or waited in the car. They offered me both options, but I just wasn’t sure exactly how it would work. I’m used to being able to park and walk in to the waiting area.
Once I was in, they were efficient. They cleaned the car and explained my oil change options. They also discounted an additional service for me, and even when they realized they had quoted me the wrong price (it was cheaper than it should have been), they didn’t try to charge me the difference for the correct and more expensive price. I appreciated that.
Also, since I was there when they were getting ready to close, I had the luxury of three mechanics looking at my car to make sure things were being done right. I can’t complain about that!
Based on today, I may come back in the future. They’d have to really bomb to lose my business, and they didn’t today.

I went to get a oil change, they told me I should get a transmission flush, as well as a few more things. By the time they were done with the quote it was almost $ 400, but they dropped it down to $ 200. I was going on a trip to California do I thought «why not». I had the work done, and left in my trip. I had the work done on a Wednesday last week. I drive to Ventura beach, Saturday my transmission goes! Now while they were doing the flush they have me sign a waiver that releases them of any liability if something happens to my transmission after the flush? Kind of odd… My transmission cost $ 2600. Thanks for screwing me.

Extent crew and prices. I’ve never paid a smaller amount for a synthetic change in my BMW. I’ll be back for sure.

I’ve been to this place a few times for a couple different services and now feel very comfortable leaving them a positive review. They have always shot me straight here and I have never felt pressured into a service. They have incredibly fair prices for what they offer, and I have never had to wait for someone to come out and greet me. The lobby and bathroom are as clean as can be expected and the staff is courteous and respectful which is more than I can say for most ‘mechanic’ shops; They even accommodated me when I asked to see my transmission fluid. If you’re looking for a quick oil change or battery replacement, as someone who has worked with mechanics for years, these are your guys.

I took my van into this Jiffy Lube for an oil change. I understand they offer cheap oil changes and make their money selling you extra services but my experience went beyond that. I was informed by the «mechanic» that my van had rusty coolant that needed to be flushed, an air filter so clogged he was amazed my engine could even run and the brakes were so bad that I could expect to hear grinding very soon. The quote to make it all right came in at just over $ 400. Here’s the kicker. I had flushed the coolant myself and installed a NEW air filter JUST THE DAY BEFORE! The brakes had very recently been done at Les Schwabb! It’s one thing to recommend extra services but quite another to lie about things needing attention that absolutely don’t need to be done.
These crooks can’t be trusted. Stay away!