Sequoia Flooring

We received an unexpected gift from my Mother-​in-​law when she informed us that she was giving us money from an inheritance to re-​do the floors in our home. We have had awful pet-​stained carpet for years!!! So we visited the show room THAT DAY and discussed options. Sara was incredibly friendly, and helpful by supplying us with reasonable price quotes. We were even allowed to take samples home to make our decision. We made our choice of flooring on Friday and I was very impressed that they were able to start installation on Monday. Dennis and an associate stopped by on Saturday to get a look at the space and give us an esitmated time to finish the project. It was for three rooms, a hallway, and to fill in the hole left from an old wall heater, (oh and also a bathroom that we added on mid-​project). He thought it would take 3 – 4 days of work. However when they showed up on Monday and realized we had moved A LOT of the furniture and clutter for them, it only took two days!!! So heads up, if you move much of the stuff yourself — it will save time! We did not move the really big pieces of course, and they were able to work around them. They were prompt, courteous, and cleaned up after themselves. My only complaint was that they installed the incorrect molding. I did not realize it until they were almost finished and I was itching to get my house back so I did not stop them during the installation. However when I mentioned it to Dennis, he knocked $ 90 off my price (which brought my total to a round number) to compensate for the inconvenience. He would have replaced it but it was something I could live with, even if it was not what I had chosen. OH and another thing that was HUGE in terms of service… we did not receive the inheritance money right away. We could cover the deposit but would not be able to pay for the rest until we received the money… or we put it on a credit card. Seeing as this is a small business and the fees they are charged for credit cards is substantial, they prefer cash/​checks. This is totally understandable and we were going to push the start date back until we received the money. They allowed us to pay the remainder of our contract the week following installation!!! Not many companies are willing to gamble on their customers like that!!! We were very impressed with them all around and are super appreciative that they were willing to work with us regarding payment. So that is another note, please be prepared to pay cash or check. It helps them and it helps us as consumers to keep the costs down. I will definitely be returning to them for future needs. Excellent work, excellent installation, but most importantly, excellent customer service!

So pleased with my beautiful 1950s restored hardwood floors! Dennis is very professional, a dedicated hands-​on manager, and I really appreciated that. All my concerns and issues were addressed and resolved. Pablo is a master-​crafter, and the entire crew were hard-​working, so pleasant, and left my home spotless every evening. I agree with all the 5-​Star reviews, and I, too, highly recommend Dennis & his Sequoia team!

I interviewed 6 companies to install laminate floors for the entire house, and the interview process ended after I talked to Dennis at Sequoia.
During our interview, Dennis was very knowledgable, considerate and professional. He pointed out many detailed adjustments to make the laminate floor to flow with the existing tile, making the whole house beautiful, not just the laminate floor itself. Dennis promised that the crew will be professional and keep the place clean, and that I will be happy with the end result. Dennis offered a package deal and did not bother me with each individual pricing (baseboards, carpet removal, stairs, etc.) which I also like. Most importantly, I found Dennis to be very enthusiastic about his work and the company; as a small-​business owner myself, I love to see happy employees, so I made the decision to pick Sequoia on the same day I first met Dennis. Well, at this point, I liked what I see, but I am not sure how much I will get yet. After all, I have seen many great salesmen who are not able to completely deliver their promises due to various, some even understandable, reasons.
It turned out that Dennis and his team (Jimmy at the show-​room, Juan and Leo who installed the floors) not only delivered all the promises, but exceeded my expectation. The whole job was executed professionally, fast and clean. Leo and Juan took the time to make sure that the 2^nd floor of my 50-​year old house will not squeak again, and made the floor flat, before installing the laminate, which I truly appreciate. Nothing bothers me more to walk on squeaky floors everyday. One day Dennis asked me if Ok for the crew to leave a bit early to film a video clip — of course! And I appreciate that Dennis took the time to ask me beforehand. The team took extra time, and even extra trips, to fix things even I would consider minor. The end result is beautiful and flawless. Dennis, Jimmy, Juan and Leo have earned my total satisfaction and respect. Dennis is very responsible and excellent in project management and execution. I texted him one time that he should get a raise because he not only know how to get customers but to keep customers. Although I am still unpacking and have not had friends over yet, I am sure I would get lots of compliments for the flooring and I would highly recommend Sequoia to everyone of them.
When I finally get a moment to write this longest review of my life ha ha, I saw that the video clip they were filming is alive on Unilocal.Every single thing they say in that video clip is true. Give them a chance and they will prove it to you. Good job Dennis and Sequoia for making my house beautiful, and making my life happier.

WOW this is the only way I could think to start this review, Sequoia Flooring was referred to me from a friend, so I figured why not they have done 2 of my family members homes and both were ecstatic on the job they performed fist was my grandmother who all I can tell you is I do not like doing work for her because she is so picky, and has so many nick knacks and things from all her travels placed in a very particular order so I knew this was going to be a issue any how She hired Sequoia Flooring because of my federal. She was completely shocked at how Professional they were,
She went out of town while the work was going to be done. Had one her friends watch over the work She was. In complete Aww when she came home and seen her new wood floors completely amazed but not only by the way the floors looked but the fact that all her knock knacks were still in perfect condition but in the exact same order and place she had left them, which to find out later that having not even being asked before any thing was done the Forman Yossi took the priveledge to take photos of all the items on each shel so that they could put them back in the same order which was brilliant. After this my mother and father in-​law also used Sequoia Flooring as well in there home with the same result 100% satisfaction from the first in home estimate to the crew to the finished product so a big THANK YOU Sequoia Flooring for amazing Jobs done keep doing what you are doing I most definitely will refer any other friends and family about this company and anyone thinking of redoing your Floors do yourselves a favor and get a quote from this company I am sure you will not be disappointed. Well that’s enough rambling from me I think I have said enough

My clients and I are very pleased with the work done by Sequoia Flooring. I met with Dennis for an estimate and soon after he was able to get his crew in to install the new floors in my clients’ kitchen and laundry room. Sarah coordinated the schedule and did a good job communicating with me. Everything went as planned and the work was done quickly and professionally. I would recommend them to other clients.

Had a bid to look at our hardwood floors. There were black stains by the base of the toilet and another area with downward bowing or cupping. The suggestion was to just refinish it. We were concerned that there was rotted wood or subfloor rot and the refinishing would just be a waste of money.
Later when we removed the toilet, we saw the cupping and staining was from a leaking wax toilet seal and the whole sub floor had disintegrated.
Why these guys expert would even suggest a refinishing only and not care about the cupping and water discoloration is a mystery. We used different contractor to do the job right.

I highly recommend Dennis and Sequoia Flooring.
Sequoia Flooring did an incredible job restoring old oak floors from 1948. Dennis did an excellent job managing the project. He displayed professionalism and great communication throughout the process. He and his team displayed strong work ethic and attention to detail as they successfully finished the floors ahead of schedule.
The floors from a recently purchased home were in bad shape from the previous owners (damaged with many stains and deep cuts in the floor), and Sequoia Flooring was able to make them look new.
Dennis made us feel confident in his teams work as he walked us through the the work that would be done during the initial inspection/​proposal stage, and was available to answer all questions throughout the process.
They went above and beyond by offering to even help remove some built in cabinets/​closets that were in the way.
They exceeded our expectations. Thank you for the great work!

My friend Karen J. used this company for her living room floor
The project was a resounding success
Dennis provided a reasonable estimate,
Talked though the process, then delivered
Beautiful floors, installed exactly when he said they would be
His crew left the site meticulously during the project and were pleasant to deal with
She is very satisfied
Ask for Dennis

We had hardwood floors installed and they made it super easy and did an amazing job. The installer was really professional and he worked his ass off. Very happy! I will be using this company again in the future.

Our floors look awesome. Top quality job and good people. When people walk into our apartment, they always say, «Wow, those floors are really great.» And then I say, «Thanks.» And usually after that we talk about something else.
Looks like any negative reviews are from people who didn’t actually hire them. If you hire them, you can trust you’ll have a great experience.
Dennis goes out of his way to make sure everything goes smoothly. Try to get him if you can.

We recently had Sequoia Flooring refinish our hardwood floors (refinish/​stain from a light oak color to a darker color). Dennis and Sequoia Flooring staff are true professionals! From the initial phone call until the final product, we were very pleased with our experience every step of the way! Dennis called ahead of time to confirm our appointment. He was prompt and arrived a few minutes early. Dennis is friendly, knowledgable, and took his time answering all of our questions. Dennis and his crew did amazing work on our floors! They arrived on time as promised each morning. The crew transformed our old dull floors into shiny and beautiful dark wood flooring that looks brand new! Our home looks brand new now! Thank you you Dennis and Sequoia Flooring!!!

I would recommend Sequoia Flooring to everyone looking to receive the highest quality floors for the most fair prices. We purchased a laminate floor, which they installed meticulously and perfectly with beautiful detailing on the stairs. I appreciated how careful and generous they were with their time and effort. Sequoia was very informative and knowledgable on every type of flooring. Considering that we have had hardwood floors in our house for years and are now reaping the repercussions that come with that, we decided to take a wiser route for our apartment and go with laminate, we are ecstatic with the turn out. It looked so good that our neighbor next door, after seeing it, immediately had them install the same exact flooring in her apartment as well. Overall, our experience with Sequoia Flooring was exceptional in every way and we most highly recommend them!

Sequoia Flooring was a pleasure to work with, starting with my initial phone call to the last day they were in my home. Helpful, pleasant, honest, up front, friendly, all word that apply to the team that I worked with. 1 day after requesting a quote, Dennis arrived at my house and provided the sample selection, pricing on the spot, professional guidance regarding best product for my needs, the time frame I could expect the job to be complete and the good news that they would be able to start in two days.
The entire house had to have old floors removed and wood floors installed. The friendliness of the professional team made it easy to share every inch of our home with a great team for 8 days. Every day they cleaned up and left our home as spotless as possible under the circumstances.
I am so pleased with the results, my only regret is that I did not call Sequoia Flooring sooner. I love the results and everyone who walks into our home raves about how great the floors.
I am very comfortable recommending Sequoia Flooring.
Janice H.

From start to finish, the whole Sequoia Flooring team was absolutely outstanding, highly professional, responsive, and a pleasure to deal with. Their work is beautiful and very carefully done with precise attention to detail. They just completed our stunning new birch hardwood floor installation today, replacing old laminate and tile floors in our condo. Everything was on time and on budget without any surprises, and the results look even better than I could have imagined.
I researched 10 flooring companies and got bids from 4 before I decided on Sequoia. My choice was not based on lowest price (although their pricing is competitive) but on their professionalism and their rave reviews. Dennis, the project manager/​estimator, came out within 24 hours after I called, arrived early, and was highly knowledgable, patient, organized and helpful. He spent a lot of time understanding exactly what we wanted done. He brought a great selection of samples and helped us find a type of wood floor we loved, within our budget. Dennis stayed involved through the whole process, from contract signing to the demolition of our old floors to the final inspection, and he responded to calls and texts within minutes. Whenever issues or questions came up, he handled them promptly and professionally.
Juan and Leo, our installers, are dedicated craftsmen who really care about their work. There is an artistry to their approach, the creative solutions they find for difficult spaces and the way they keep everything looking natural and beautiful. They also kept the worksite tidy and organized, and were very respectful of our building, a condo with strict HOA regulations. I also wanted to give a shout-​out to Sarah at the main office who does a great job coordinating scheduling, she also promptly handled all the paperwork and insurance certificates we needed for HOA approval prior to the job starting. Sequoia is clearly a very well managed company with staff who are passionate about their work and truly care about their customers.

I have a floor that needed patching. Although Sequoia didn’t do the work, Josef gave me free advice and was a huge help. That is the sign of a great business, and we will be using them when it is time to refinish our floors!

Sequoia flooring did a great job in installing my hardwood floors. Dennis’s representation of the Company is great, he did a thorough evaluation of the job, his opinions on what needed to be done was spot on, and I was sold. He worked out a very competitive price and was always involved and available through the whole process and after. Joseph, is a consummate professional who gives a lot of attention to detail and would come by often to make sure everyone was on top of things. And the crew led by Steven, were excellent at their job, and respectful of everything. This is a well managed Company and they went the extra mile just to make sure I was comfortable all along. After the job was completed I had a minor issue, called Dennis and things were promptly resolved. He looks out for you ! And my floors look awesome !!

We decided it was time to eliminate our carpet and put hard-​wood flooring in our den. I googled best flooring place in the San Fernando Valley and Sequoia popped up. I read the Unilocal reviews and the rest is history. Joseph hires very skilled, reliable and humble people to work as his team players. Dennis was very knowledgeable and guided us in the right path, on our wood selection for our den. Brian is a wonderful assistant. Steve and Carlos are very skilled installers and did a stellar job…
I highly recommend Sequoias flooring…

I trusted the reviews on Unilocal and Sequoia did not disappoint. My husband and I are very pleased with the floors that they installed. My husband and I spoke to Dennis, he’s very professional and he explained everything to us. They did an excellent job. We love our beautiful laminate floors! I highly recommend them and would use them again in a heartbeat.

I want to start off by saying that my husband and I are very pleased with Sequoia Flooring. Initially, I contacted 3 other flooring companies. First one did an in-​home estimate but gave us a quote that was 25% more than what Sequoia Flooring gave us. The second company said they would not do an in-​home estimate for laminated floor. The third company never replied back to us when we asked for an in-​home estimate.
We contacted Sequoia Flooring and they sent Dennis over within the next few days to do an in-​home estimate. He was prompt, courteous, and professional. Eventually, we contacted the company again to get a revised quote because we needed to add additional square feet to the original quote. We were provided with the new quote quickly, and accepted it. The company scheduled the installation and within a week we got our new laminated floor.
I wasn’t around for the installation but my husband was. Dennis came over and explained the contract and he had a team of 2 workers. They worked on our floor (approximately 525 – 550 square feet), and it was completed in less than two days. They cleaned up the floor and after themselves, and by the time I got home from work on the second day, my new floor was in.
Finding reputable flooring companies can be stressful, so I feel very fortunate that we found Sequoia Flooring. They did a great job, and I truly recommend this company for flooring installation.

After four different flooring bids, I went with Sequoia Flooring for the price and the Unilocal reviews. Save yourself some time and make them your only call for hardwood floor refinishing.
They showed up on time from the day of the estimate to the last day of work. What I loved most about them is that most of the other companies said they might have to replace some of the floor boards due to damage where Sequoia refinished them to near perfection.
Joseph was honest in communicating that some imperfections will be present due to the age and condition of the floors, offered other options but kept going and still finished on time.
The floors look gorgeous and the pricing was right! His crew was a pleasure to work with and I couldn’t be happier with the level of customer service throughout they provided and with how hands on Joseph was during the job.