Los Angeles Superior Court Van Nuys West

I feel bad for you if you have to go here. Everyone is rude bitter and the most unhappy people I ever encounter. If you have the choice just pay… If you have to go in try not to get Molly or the old white guy who is next to her on Windows 1 and 2 they will argue to down about anything and tell you they don’t care about what’s going on with you nor try to help I came here four times as of today. Like three months ago I called and Molly said they didn’t deal with traffic tickets so a warrant got put out for me and three months later I’m here and she was the one at the window smh I don’t get while they hire so many unhappy people who hate life. Life is too short to be anything but happy. High hopes I don’t have to be in this court again with bad vibes and energy. Wishes them nothing but peace and happiness. May you all be blessed and don’t let the devil consume you the way he is. The longest wait ever! Came at 8 am didn’t leave until 12 noon it’s so unreal here I pray I won’t have to come back here ever in my life.

I have a love hate relationship with this court house. As far as luck goes I am usually lucky when fighting traffic tickets here. But as far as the staff here and the wait and lines its absolutely horrible. If you come in the morning then line to get in is out the door and eventually they open up the lawyer and jury line for the general public. The second floor main windows are usually free in the after noon but very packed in the mornings. The judge on the the floor Dept 102 is very straight forward and does like any kind of extra words coming from you. Whats even worse about Dept 102 judge is the cashiers that take literally FOREVER. My usual time in is 8:20 Out by 11:15
One reason why this place is getting three stars is because many of the cases have been dismissed here (not anything to do with the court but rather the cop not showing up).
Also traffic school is always offered. You have go to trial on OR all the time. Community service is offered as well (even though I don’t usually take this option).

The courthouse manager, Jackie Royston, has not returned any of my calls or the email that I sent over the course of about 3 – 4 weeks. I always made sure to give her at least 2 business days between voicemails, too.
Today, I confirmed that I had the correct number for her, her voicemail was working, and yet, she did not ever seem to check her voicemails/​emails or if she did, never bothered to get back in touch with me. The courthouse manager phone (818) 989‑6810 listed on the LA Superior Court directory for Van Nuys West does get you connected to a human being right away (at least it did this afternoon) but it does not get you to Jackie herself. The nice lady I spoke to at this number today was very apologetic and offered to pass along my complaint about reaching the courthouse manager to senior staff.