Abecassis Property Management

Their properties have roaches that the won’t properly deal with, the managers are incompetent and they withheld my security deposit under fraudulent charges so now I have to take them to court.

Absolutely the worst customer service ever. I highly recommend not renting from them, at least at any location in Van Nuys on Sepulveda Blvd. There is countless things wrong with this property. So disappointing. And on top of it, there is cockroaches in several apartments here and is totally in the ghetto. There is a lot of prostitution here as well. If I could afford to move I would! As I write this there is literally 3 cops and 2 detectives taking to someone outside my apartment. Ugh! The building really needs to be fixed up and could use a paint job. They have to have money to fix this shit! Or they just really don’t give a fuck.

I have been a tenant renting with this property management company for many years, I have lived in numerous buildings and I have to say that each Manager and employee that I have worked with is top notch to say the least. Anytime that I have an issue that needs to be fixed or request something they are not only prompt but also diligent. Something to keep in mind is that people rarely write on Unilocal to say what a positive experience they had working with the company. Instead you get a lot of people that frankly you would not want living next door to you writing bogus reviews just to cause a problem for the company. Starting any review off with all CAPS is just a sign of mental immaturity. Most people living in apartments maintained by Abecassis management will continue to occupy for many many years because of their great diligence and hard work ethic.

1 star is generous. If you are thinking of renting a unit at SERRANO AVE, DO NOT DO IT. The building manager ANGELICA is rude, condescending and will not help tenants unless it fits into her personal schedule. I understand that we all have things going on, but if you are the MANAGER, you have RESPONSIBILITIES. I accidentally locked myself out of my apartment at 5:30 PM, knocked on the door (could HEAR her inside), but when I called, she said she was busy and refused to let me in, so I had to sit in the hallway for 40 minutes until she felt like coming out. DO NOT RENT.

RIP OFFS. I applied for an apartment i pulled along for a week straight telling me i would have an answer the next day. I had a U-​HAUL truck for those days thinking i was going to get the apartment gave them CASHIER’S CHECK OF $ 200 TO HOLD they CASHED THEM without giving me apartment. I ended up paying $ 400 FOR THE DAYS OF U-​HAUL RENTAL PLUS STORAGE. I gave them all info they needed for the credit check and CALLED ME ASKING WHAT I USED MY MONEY FOR AND OTHER PERSONAL QUESTIONS WHICH IS NOT NECESSARY. THEY ARE JUST OUT TO RIP PEOPLE OFF THE APARTMENT COMPLEX TO WHICH I APPLIED FOR IS NOT BEVERLY HILLS LOOKING.

Don’t rent in any apartment buildings owned by these assholes: they own dozens of apartments all over the LA metro area, and I’m supposedly in one of their «better» ones in Hollywood. In the four years I’ve been here, there have been at least about nine different building managers and the only time they ever fix anything is when they raise your rent (and you complain about the fact that you’ve had water leaking from the flourescent LIGHTS in the kitchen and really didn’t want to get electrocuted) or when they switch managers! They’ll basically hire anyone as a manager, so it’s a complete crap shoot whether or not the building will ever be properly maintained. Because of this, there is also a very high tenant turnover rate and I’m convinced that the only reason why people stick around at all is because it’s one of the few buildings in the area that’s actually dog-​friendly. I’m not giving it the lowest rating because it’s conveniently located and when I first moved in I thought $ 875 for a one bedroom that included dishwasher, A/​C, and parking was a steal (compared to SF, anyway), but of course my rent has gone up $ 200 since then and I’ve come to realize what a two-​bit operation these guys are running. Oh, and I had MAJOR flooding in my bathroom a couple of years ago because they’re too cheap to maintain the pipes, and I had to throw away a shitload of toiletries (of course this was right after I did a huge Target run) and they reimbursed me NOTHING, even though it was clearly their fault. I’m at a point where it doesn’t surprise me when the ceiling leaks above my shower from the unit above or when they turn off the water or hot water with absolutely no notice given (I almost went 2 weeks without a fully hot shower once). Unfortunately, it’s too expensive and too much of a hassle for me to move right now or else I’d be out of here in a heartbeat.