Safeway

This was the third safeway I went to in an attempt too order hot food from the food court but there was a line for sandwiches which was about 7 people long and only one person was working at the time so I left I dont think a 20+ minute wait is worth it so I ate some churchs chicken instead wont be back to safeway for a while

The assistant manager Curtis is so friendly and helpful! He has been working here for as long as I can remember and each time I come in he has the most natural, genuine friendly energy a person can have. It’s not easy working in retail but he makes it look so easy! Love seeing him and all the other workers here smile!

This Safeway is scary. There are people walking around the parking lot for no apparent reason. One guy just leered at me. This is the second bad experience at this location. Forget the cheap gas, I will ride up to American Canyon Safeway where I feel safe

The people at the deli making the sandwiches should all be replaced. They are extremely slow, seems like they dont want to be there in the first place. I always try to give them a second chance but they always mess something up. I ended up getting a breakfast burrito and it was cold and not well wrapped. Every thing spilled out once i started eating. Never going here again.

This review is for the Deli! The customer service is terrible. I stood in line for 20 minutes while the workers laugh and talk to a customer while making a sandwich. I wouldnt be soo upset but I was late going to work because of the wait! I will NEVER Stop there again! They are rude and have very slow! By the way I ended up leaving without lunch… never again

WORST SAFEWAY I HAVE EVER BEEN TO! This store is closest to my house however I’ll make the long trip to Safeway on Robles just to have a pleasant, wait scratch that, REGULAR grocery shopping experience. This store only has 2 registers open ²⁴⁄₇ & a manager that pops in to open 15 items or less for a few waiting customers then closes it back up. Thursday morning I go in to grab my son a lunchable for school however I see the deli only has 1 customer waiting so I figured that would be better than a processed packaged lunch. Boy was I wrong! I got in the line (behind the one customer) @ 8:35 am, I stood behind that 1 customer until 9:05am (that’s when it was finally my turn). The clerk there moved like a turtle, she had to continuously go to the produce dept to get supplies & the manager of the deli «Taunya» who was right there the entire time checking barcodes in the system just kept yelling to me «she’ll be right with you» without even considering I had been there 20+ minutes. So I finally get fed up when I see the store manager come over & converse with Taunya jokingly as if Taunya’s deli line wasn’t wrapped around the corner & only 1 clerk. I voiced my concerns to the store manager who wouldn’t even lift her head to make eye contact with me & Taunya starts YELLING at me about how she has to finish checking these barcodes before 9:15. I simply replied back with «I’ve been here since 8:35 it is now 9:00. I had to be to work by 9, it is no reason a customer should be waiting this long with only 1 person in front of them.» Her reply was I could just have the sand which. She’ll comp it; that wasn’t my issue, I can pay for this little 5 $ Sammy! Taunya’s attitude was really funky & the store manager obviously doesn’t care! How she became manager with such a snobby mood? I’m not sure but it’s some unemployed person out here that would be thrilled & delighted to handle customers from a managers POV positively!

Sketchy looking outside but I like the store itself. The prices are decent and the sales are good. They have great selections and meat, produce, and bakery are very good. The staff is nice, the store is clean. The gas prices are outstanding too! Butttt. Pretty sure I saw a women shitting in a bush outside in the parking lot. Twice now crazy people with crazy affects have been in the store trying to get me to engage in their crazy. Two dudes almost got in a fight in a check out aisle. People park their cars strangely because the parking lot is a bitch. I saw kids opening up the packages of bakery cookies from the back and eating them. Crazy looking guys walking through the parking lot screaming about … Whatever. I don’t like going there by myself after dark.

Wow, this is the Safeway I go to for my groceries and gas, but reading all the reviews confirms my fear of my car being broken in based on who is out in the parking lot. I give this store a three still because the clerks are always friendly to me. But the outside… sketchy. Be warned

Avoid this Safeway at all costs! FOR MANY REASONS:
1) CURTIS — Somehow this «long term employee» is still working there. I have passed by multiple times asking for help, with none given. One time even he was on his iPhone chatting away loudly on company time I’m sure.
He is constantly disheveled in appearance and has very long, smelly «dreadlocks» that should be trimmed or tied up in a bun if he is to stock milk or produce.
When he has assisted me as a checker (unfortunately), he took NO care in bagging my groceries, handled my bread like an accordion and threw the receipt at me without so much as a thank you. He is a true example of someone who needs to rethink their career choice.
If I could give him zero stars I would.
2) PARKING — Couldn’t possibly be any worse!
On the South side there is a very small lot which you will always be greeted by some homeless beggar on your way in, it has very poor lighting to boot.
The East side by the two entrances there is a line of stalls but those might as well be compact spaces and no one there puts carts back or the employees do not return them so it is futile, and the worst is the North side which is full of people waiting 30minutes + to get the worst quality gas, and there have been MULTIPLE reports of break-​ins and vandalism here. Don’t believe me? READ OTHER REVIEWS!
3) WAIT TIMES — This horrible location does not have a self-​check and the LOW quality staff (SEE #1) could care less if the lines are going all the way down the aisle or not. They simply do not care and move at a snail’s pace while YOU the customer pay the price. MORE THAN ONCE have I dropped the item I was going to buy and left.
4) SELECTION — This location NEVER and I mean NEVER stocks one simple item that I always come to Safeway for, the Arizona Tea Lemon 1Gallon bottles! Even when they are not on sale they never stock them. One of my pet peeves.
This review is a culmination of 10+ years of shopping in Vallejo and every opportunity I get, I go elsewhere to shop locally other than here. Management and low level employees take little pride in their care or service here.
If, for some reason you have to go to Safeway, please do yourself a favor and go to the Glen Cove location off of Robles Way!!!

I WILL NEVER GO BACK!!!
It’s not just the trash and poor service…
I went in to get some baby food. I was in the store only 7 to 10 minutes at the most.
I came out and found my driver side window smashed and my school bag and IPad GONE!!!
That was just part of the problem. I spoke with the gas station attendant (who was only 30 feet away), who said she didn’t see anything, with two workers taking out trash and gossiping by the dumpsters (also only 30 feet away) and they also saw nothing. I spoke to the manager who supposedly checked the video camera footage which my van had been parked under and she of course saw nothing either.
The crazy thing was that the guy working on the computer behind the counter in the store exclaimed, «IT HAPPENED AGAIN?!».
This is one of the worst places in Vallejo, in my opinion. Trash everywhere, poor service, and criminals, who know they won’t be stopped, hanging around the store waiting to rob people.
I will make sure my wife never goes here and I will warn everyone I can about this place. Including the 100s of church people i work for here in Vallejo, the students and families at the High School I work at in town and anyone else who will listen.
CLEAN UP YOUR ACT SAFEWAY!

Worst Safeway! No self check out and they usually only have 2 cashiers during peak hours and lines are ridiculous. By the end of the night, the place usually looks pretty trashed. If I have to go, I go in the mornings.

No self-​check!!! Eeek!!!
I came barreling in with a wild toothache. I needed Orajel, desperately, and tore into the store while my friend topped off on gas next door.
The store itself is beautiful. Wide aisles, great lighting, everything perfectly spaced and stocked. I had no problem finding the Orajel for the sharp, shooting pain in my tooth.
But then I hit the check out lanes… my gosh… like a trip back in time.
I had one item that was $ 2.49 with shooting pains. So I wasn’t in the best of moods, nor was I as patient as I usually am, but I didn’t let that stop me from exhibiting the patience that I didn’t feel inside. So there I stand, on a Saturday afternoon, semi-​busy in the store, with 3 people ahead of me, taking forever (the woman at the front had an employee looking for canned pumpkin or something), and an even longer line behind me.
Open more lanes. Please. Keep more on staff during a time when you get a little more foot traffic. And self-​check, please! It took me way longer than it needed for this particular item… and for just having one thing, it would be convenient to know I could pop in and out, which would bring me back. Regretfully, wondering how long I’ll have to wait with too few cashiers will likely prevent me from returning…

I get gas at this place. Lines get pretty long.

I so wish I could give this place 0 stars, but 1 will have to do. I’ve been here countless times, only because it was close to home but this morning was the last straw. NEVER AGAIN.
I came here before work this morning to pick up 2 breakfast burritos (don’t judge me). Mind you, the breakfast sandwiches/​burritos were advertised to be served from 6−11AM. I was there at a little before 8, so I was expecting I get my burritos. But no, boy was I wrong. I got up to the deli section, and there were 2 women setting up and no one even acknowledged me until after 5 mins. One of them promptly told me that they would be ready to help me in just a sec, okay. I walked to the produce section, looked for some teas, and walked back to get my burrito.
They were now both in the back, and I stood in front of the counter for another 5 mins, until an older woman named CYNTHIA (it goes against my better reasoning to include their names, but this is how much she outraged me) walked towards me and asked if I needed something. I told her what I wanted, and she started to grab my tortillas, throwing them around on the counter, and literally tossed them into the toaster. I get it Cynthia, it’s early in the morning (not really, it was 8 o’clock), you’re probably tired. But why the hell would Safeway advertise it to be served from 6 if you weren’t going to properly do your job?
She then began to toss everything on top of the tortilla, sloppily wrapped it and threw it in the toaster for LITERALLY 30 seconds. Both burritos were still cold as ice.
On top of that, the cashier that checked me out had the biggest attitude.
NEVER AGAIN. I’d rather eat McDonald’s than go grocery shopping here. And that says a lot.

I’m not sure why I ever go here for groceries. Its certainly never to get all my grocery’s (we have a neighborhood Walmart for that), its typically for «loose ends». Never have I ever left happy, or pleasant. The cashiers make me angry and their «store manager» is clearly an over worked robot of all lost emotion.
Of course people are going to write Safeway headquarters with their disgust in this establishment! I worked as Safeway’s bookkeeper and customer service center for more than two years… just in a totally different city. I can say that this location is not at all what Safeway condones. Its terrible!
If no stars could be an option this Safeway would deserve it, but I guess the fact that at the very least their cashier clerks (the folks that collect carts/​bag your stuff/​offer to help you out) THEM, they are the only ones doing a good job.
Don’t even get me started on the fact that I have purchased half n half on two occasions. Only to go home and find it spoiled!
This place irritates me beyond belief. Most likely its only still around because the gas station.
Save yourself time, hassle, inconvenience, anger, and shop at the local competitors. Hell you could even drive to the Safeway in America Cannon for better selection, service, and all around better experience.

THAT $ 5 8 piece though all day, DELICIOUS. Pint and Mac&Cheese, also everyone in the deli afternoon shift deserves a raise except pina auntie halitosis I would complain and describe but I’d use profanity so I won’t

The best brown rice veggie Sushi in Solano C. Best price as well. The only Safeway with an entire shelf of half– price items.
The huge minus is no self– checkout as lines are long & checkers chat more than usual.

Avoid «Ghetto Safeway» at all costs. I have been screwed over so many times at this place. Only 1 – 2 cashiers are ever working, anytime of the day. Recently, the checkout line was halfway down the entire isle. Stupid customers plus horrible employees equals lots of wasted time. The manager is the most worthless piece of crap ever. I’ve spoken to him twice and he just does not care. One time, I was ignored for over 10 minutes in the deli. Another time it took 20 minutes to get a balloon filled because the employee was MIA. The service counter closes at 7:00 pm and I could not get a bus pass at 7:10 pm. The whole back of the store smelled like rotten eggs once. Are you listening Safeway? This place is crap and you should fire the manager and take down your sign.

I love the employees here, but you would think management could put a few extra lines open at 5−6pm. 5 people deep most nights and half the lines open.
Bad parking lot

Closer to my house although i prefer going to the one in Glen Cove on Robles.
Like every other Safeway i have been to there is only 1 or 2 cashiers
parking lot seems real dark when you come in the evenings.