KFC

Nashville hot!!! Good heavens. Grease soaked biscuit, chicken that tastes like it soured in old pork flavored hot link oil. Heat, yes. Spice, flavor, lacking, terrible. Beware: this is nothing more than plain olé’ original recipe doused in an oil based sauce of heat, nothing more. Not sweet, not mesquite, not tangy, not smokey. This can’t be Nashville flavor.
As for this joint, forgot the pickles, gave no napkins. Drive across the street over to Popeyes.

No wonder this restaurant has been receiving 1 start or 2. I ordered $ 20 family deal with 8 pcs of chicken including 3 side orders and 20 wings, When I got back home, I discovered mashed potato was missing. I called the restaurant and the lady manager explained such a thing can always happen. Always? I was expecting she would say at least «I am sorry for that happened». Instead, she said I could come back any time later. I asked her whether you don’t feel sorry for this happened and she said «Shxt always happens» What? You said Shxt happens to your customer? I told her I will need to call the corporate to report this issue and she said OK and go ahead, then hung up on me. Anyway we were hungry and I opened the lids for the coleslaw and it apparently was prepared more than a day ago and obviously went bad. 8 pcs of chicken stinks like it was cooked more than few hours ago. Eventually my kid who ate the coleslaw got food poisoned and I had to take her to urgent care next day. I have seen it more than enough.

came in to order a $ 20 family meal deal thingy
cashier was helpful and friendly,
we asked the bucket to be all extra crispy and one breast to be grilled, no problem at all!
quick order, less than a minute to get the food, and we were on our way home to eat!
all the chicken was delicious, this was my first time having the extra crispy and damn was it a hell of a lot crispier and better than the original recipe!
the biscuits, as usual, were delicious
coleslaw was creamy and crunchy
potatoes were meh, I’m not a fan of their mashed potatoes anyway
for less than $ 21 after tax, a meal for a family of 3 for 2 days was great

Rip-​off alert! Drive-​thru KFC. Quoted price $ 22.88. Actual price $ 23.37. Why? They applied a service charge for using my debit card. Who does this? El Pollo Loco? No. Taco Bell? No. In N Out? No. Hmmmm. Maybe KFC should pay attention to their competition. I don’t like being ripped off.

Ordered drive thru not only were they rude but they forgot 2 parts of my order… Disappointed when I got home to find items missing that I paid for I live to far to go back for them to correct… Make sure you check your order before you leave

The low ratings for this KFC location are definitely well deserved. I gave this location 1 star simply because it, in fact, IS a KFC and, if you’re looking for one, that is what you will find.
HOWEVER:
The employees, while occasionally polite, pleasant & friendly, are to be regarded as mouth-​breathing imbeciles, possibly with an incorrect number of chromosomes.
A very simple job of hearing an order, understanding it, entering the order into their system, then FULFILLING THAT ORDER CORRECTLY for the customer IS SIMPLY TOO MUCH TO ASK AT THIS KFC.
3 out of the last 5 times my wife & I ordered at the drive-​thru window resulted in missing items, duplicate items not ordered, or completely incorrect items.
Apparently, any sort of details are completely disregarded at this KFC.
When using the drive-​thru window here, you may as well just drive up, yell «FOOD!» in addition to the amount of money you want to throw away, and you’ll pay an exact amount but receive a MYSTERY BAG OF RANDOM KFC FOOD ITEMS!
Tonight, I called to explain the aforementioned circumstances to this location’s manager. I told her that, being dinner time, my wife & I simply wanted to convey this recurring problem in the hopes that it would be corrected. The manager DID NOT STATE THAT THE INCORRECTLY PERFORMING EMPLOYEE/​S WOULD BE CORRECTED/​DISCIPLINED. INSTEAD, SHE SIMPLY APOLOGIZED & OFFERED TO REPLACE OUR MEALS WITH CORRECT ORDERS DESPITE MY HAVING JUST TOLD HER THAT WE WERE NOT INTERESTED IN RETURNING THAT SAME NIGHT.
Apparently, all that is required to manage this KFC location is to have a more-​correct number of chromosomes than the rest of the staff.
If this is all TLDR («Too Long, Didn’t Read») for you, the main take-​away from this review is:
DON’T EXPECT CORRECT DRIVE-​THRU ORDERS HERE BECAUSE THE WORKERS AND MANAGER ARE BARELY-​LITERATE, «SPECIAL NEEDS» MOUTH-​BREATHERS.

Awful employees, rude and not friendly, we stop there last night, I asked for a 3 piece meal and they tell me only grilled chicken, you don’t have any original recipe or crunchy? Answer: NO
Not even a «please wait 5 mins», «I’m sorry sir, is going to be ready in little while» really bad service and a lack of energy of the employees, what an awful experience, the owner of this place needs to do something, anyway, is KFC, what could you expect?

11 herbs and spices??? I think not! I had to apply salt to get the number up to one spice. I love the stuff but I rarely go there. Gotta watch my figure and my complexion. So, today I go to the auto parts store they share the parking lot with and I’m jonesing for some KFC bird. I order a 2 piece combo and boy was I ever disappointed! Bland, no flavor! Not the KFC I’m used to. No seasoning. Heck, I could do that at home. Let’s face it, we eat this stuff for the skin, that’s where the flavor is. I’d order a bucket of skin if they would let me (but not from this location). The taters and gravy were fine but who came up with that recipe for mac and cheese??? You could use that stuff to patch walls. The biscuits have always gone directly to the trash so I won’t elaborate on them. So this brings me back to the subject of chicken… okay, it won’t bring me back to this KFC for the subject of chicken…

Worst ever, overcharged me for things I didn’t have. Forgot my biscuit and cookie that was supposed to be with the meal we ordered. This was a drive through order; ((«they always screw you in the drive thru»)

Ok I have been to this location multiple times and more so than not I am always dissatisfied with the employees here they are fairly rude and they are always out of the one thing that they are suppose to have Chicken! I always get a breast and more than half the time I order it they try to pawn another type of chicken off on me because they are out of the orig recipe breast! on my visit this week the cashier was really rude and repeated my order back wrong I corrected her and she said in a mean voice that’s what I said! I should of cancelled my order and left ! Next I observed off duty employees or friends come in and order a side and be handed off a large order of chicken and drinks! So this location and management really needs to train its staff or have a responsible manager on duty! Terrible for the KFC name brand to be represented like this.

Ordered to go for 40 hot wings for family but I found that the wings are bloody inside. It was not even pink but red with traces of blood in the meat and around the bones. I drove again to replace them and it took another 30 minutes to get another batch. Now I do not normally do this but I asked the cashier if I can check the wings. I opened up the wings and the meat is pink again! I cordially asked them to cook it again and after 5 – 6 minutes, the wings seemed fully cooked. I am very very disappointed and upset at the quality of the food especially from franchise like KFC. EPIC fail!!!

I love kfc, but would hope the employees can count. I keep getting screwed on the amount of chicken I get from the drive thru. I order 6, they charge 6, I get 3. I drove my ass back and they game me my 3 back which were now gross just like yhe inside of the store. Kfc is good, but this location needs work.

This particular location suffers from massive disorganization.
The guy at the register is running around… wait for it… like a chicken with his head cut off.
He’s all over the place, leaving the register to open the bathroom, cook something in the back. Either the place is understaffed or there is no training of which to speak.
They obviously don’t believe in preparing for peak hours cause they always run out and don’t start a new batch of something til they run empty.
The kicker after all this… the guy putting the orders together, drops the utensils on the floor. Then picks them right up and starts using them as if they were the cleanest things in the kitchen. 1 star right there.

It’s KFC, so the food was fine and I dig me some extra crispy. But I can do without the Sporting Channel playing on the TV. Seeing a deer shot down while I am eating is not my idea of a pleasant dining experience. Pretty sure that dill-​wad was not prepping to make deer chops (for those who would contend that I was eating chicken and therefore should be ready to watch animal deaths at my local fast food joint). The only positive is that my 9-​year old is now an opponent of guns for life. Oh, and just so this isn’t completely political, we ordered to eat it there and had to coax enough plates and spoons just to dine – none were provided without asking. Yah, I’ll take my business across the street to Popeye’s. I know this town bleeds red everywhere but at least there they don’t have a TV.

The worst service yet. How can they run out of chicken. Oh and then they ripped us off. 8 piece meal turned out to be 6 pieces. So now we have to count the chicken before we drive off. Don’t bother. It’s not worth the hassle.

(KFC in Newhall) Been to this KFC many times mainly by drive-thru…always terrible service. Thought I would go inside this time… just as bad! Not going back this KFC ever again. Popeye’s chicken is just across the street or just doing the burger thing. Just never giving this location a dime of my money ever again. This location on Lyons Ave. SUCKS!!!

I totally understand why they only have two stars. This is a lousy KFC. After buying a meal I asked for a cup of water. Simple right? No. The server said we are out if water cups. I said so if I buy a cup I can get water right? She said well yes but wait a minute. .she called a superior as I sat down and finished my meal. Boone said a word to me so I asked for the mgr. Long story short they don’t get it. I travel a great deal seeing clients and prospects and this particular KFC tastes different. There are better places to go so I will not be going back.

Ok. I should know better.
I’m driving home from work and think «I want chicken. I’ll get a bucket and refrigerate the leftovers. Dinner for a few days solved!»
That would have worked if I could have stomached what I ordered.
This mega-​chain fast food. I. Should. Have. Known. Better.
I’m not a vegan, PETA supporter by any stretch of the imagination, but this food tasted like the chickens suffered.
Grease permeated every piece. Those at the bottom of the bucket literally dripped grease when I picked them up.
The vaunted special original recipe skin was disintegrating.
I don’t say this often, but this was disgusting. Honestly in edible.
Oh yeah, the Mac and Cheese was bad too.

Can I give this KFC negative stars? This is the worst place in town. Customer service sucks! Employees are lazy! Food is stale!!!
My son begged me to take him tonight so he could get a couple snackers. Since it’s a specialnight for him… I gave in. We got home only to find that one of his snackers had a huge bite taken out of it. A HUGE OBVIOUS BITE! If I could post a picture I would. I have been trying to call for over an hour. Busy signal. I bet the phone is off the hook. I’m pissed.

I’ve been to this KFC many times in the past, mostly using the drive-​thru. It’s always been fairly quick and the chicken (original is my fave) have been anywhere from hot and dee-​licious to «just okay» because of the soggy crust.
Well, I did the drive-​thru this time and wanted to use a coupon I clipped from the LA Times that same day. The coupon is for «$ 3 off the regular price of a 12 piece meal». When I placed my 12 piece meal, I told the cashier that i wanted to use my $ 3 off coupon. Her reply was, «We don’t have a $ 3 coupon.» I told her that I was holding the coupon in my hand. Strike #1…never argue with your customer especially when you’re wrong. So I finished giving my order and she told me that the total was «$ 25.49»
Now I may not be a math whiz, but their signs for a 12 piece meal has the price $ 18.99 so I was figuring with the $ 3 off, the total should be $ 15.99 plus tax. Which means there’s no way the total WITH the $ 3 coupon should be over $ 20. I asked her why is it so expensive, especially since I’m trying to save money by using their coupon. She told me that in order to use the $ 3 coupon, I had to pay the regular price of a 12 piece meal, which is $ 22.49, PLUS tax, making it $ 25.49. WTF???
So I asked her «Why would I want to use a coupon (which is meant to save money) and PAY MORE???» She then said that the coupon is only for the regular price of a 12 piece meal, not the sale price. So I had to change my order and not use the coupon. Nowhere on their signage does it say that the $ 18.99 was the sale price. I have been paying that price for a 12 piece meal for months. Strike #2…don’t try to trick your customers with false advertising.
It dawned on me that KFC really doesn’t want anyone to use their coupons, otherwise, you will get slammed with paying MORE. In my case, if I didn’t use a coupon, my total was $ 21.94. If I did use the $ 3 coupon, I would have had to pay $ 25.49. FRICKIN’ RIDICULOUS!!!
When I pulled up to the drive-​up window, I asked the cashier who the manager was. She curtly stated, «She was the one who took your order.» I saw another lady standing by the drive-​up window with her back to me, trying to ignore me. I was so annoyed by that time I didn’t even want to «bother» her. Strike #3…KFC, you’re OUT!!!