Chase Bank

I am assuming there is some sort of joke here. 14 people in line, one cashier, and three people sitting at desk’s checking email. Maybe it is training day? I am out of here, will not return.

Just trying to take care of your banking needs and Chase never ever ceases to disappoints. I was lucky enough to find one here in Vacaville so I could do some banking and they were as friendly as the one I bank at in my own town.
Chase bank is probably the best large bank I’ve ever banked with. I have never had one charge to bank with them ever! The customer service has always been far and above superior than even the little local Credit Union I used to bank with.
I was met and greeted with a teller who was friendly and quick to handle my transactions. Also asked me if there was anything else I needed told me to have a nice weekend, all with a smile. Good job Chase.

Very nice tellers. They always have a snack or candy basket out, and waiting lines aren’t that long. The staff are willing to help out students and teach them about banking terms.
Loved the male Caucasian teller, with the soft feminine voice. He is so nice and funny. Helped me out a lot when I lost my debit card. Walked me through the process and was so calming.

Line out the door. Three tellers here but 2 sit down & ‘She’ll be right with you.’ Horrible service. I’ll stick with m Sac locale.

Un-​american bank! I went into Chase to deposit $ 200 into my sons account. He was away at school and broke. I had his account number and thought I could just deposit $ 200 into his account. I used cash so it would be credited to his account immediately. The teller asked if I was on his account, I was not. She then informed me that I COULD NOT DEPOSIT CASH into my sons account, in any amount. Stunned, I asked why. She said they were doing their part to prevent money laundering and terriorist funding. I explained that my son needed money to eat, showed her my ID, we have the same last name and mailing address, but she still refused. She stated I could deposit a check or use a debit or credit card. I told her that I just withdrew the $ 200 cash from my account to put into his. Its my understanding that a hold is placed on checks and he needed the money ASAP, thats why I brought cash. My account was low, and if I wrote a check, it would not be covered, unless I drove back across town and re-​deposited the $ 200. Knowing my check was not good, she stated that my sons account would indeed be credited $ 200 immediately. They always credit the first $ 200. How stupid is that? They won’t take my AMERICAN CASH, but will take my check with no funds to back it up. They could see my sons account was empty, that it did not have repeated cash deposits, that I was in fact his Mother, yet, they would not let me deposit actual money into his account, in ANY AMOUNT! So I wrote a bogus check, deposited it into my sons account, drove across town to deposit my $ 200 back into my account, so my check would not bounce, and went home. STUNNED AND MAD AS HELL! This country was built on our banking system. People depositing their hard earned gold, coins, or cash, for safe keeping. Now a bank has decided cash cannot be deposited unless you own the account. What about the kid that wants to deposit their allowance into their parents account for safe keeping? I did that for years when I was a kid. Now it might be money laundering, or terriorism? This bank is wrong on so many levels, I just can’t believe it. I will never bank with Chase, and when he is done with school, neither will he.

An extremely friendly and professional Chase.

Convenient location, friendly staff! It’s a bank and all, so not much to say, I have found, so far, Chase is above par when compared with BofA and Wells Fargo…

Never a long wait and 3 ATM’s