Sensational Touch Massage

I’ve been coming here for years. I’ve gotten colonics, Aqua Chi, body butters & more. It’s my favorite go-​to place for my health & natural product needs.

Customer Service is lacking at Sensational Touch! I’m a first time client, I scheduled an appointment and unfortunately due to the bad snow this winter my appointment had to be rescheduled, which was totally understandable. Tiffani (the owner) texts me asking if I could come the same time next week which worked perfect for me. So I responded «Great, See you then». I showed up 15 minutes early and it looked like the place was closed. No one answered the door or the phone. (No one ever answers the phone, by the way. I scheduled everything online). So I decided to text the same number I had rescheduled my appointment through. I asked if I still had an appointment because I was sitting outside. Tiffani responds saying she was sorry, she wasn’t infront of her PC when she scheduled my appt, would I like to reschedule (again). At this point I’m a little irritated, she didn’t even have the decency to pick up the phone and speak with me, our entire conversation was through text– very unprofessional! I explained to her I would love to reschedule but would also like to be compensated somehow for this inconvenience. She responded, Im sorry, if you called I didn’t get a voicemail from you, and this is just a mistake that rarely happens. Would you like to reschedule? I would have appreciated something as small as $ 10 off or her even having the decency to pick up the phone to speak with me– a potential new customer– to see how we could resolve this. Needless to say I told her I will reschedule only if I am compensated somehow and she never responded. Where is the customer service. I wasn’t asking for anything free, just for my time to be considered. This is not a business I want to give my money to, and word of mouth is powerful! I will make sure none of my friends and family come here as well. Tiffani is very unprofessional and there are plenty of other places in the area that offer the same services.

I visited Sensational Touch this week and had a great experience. I arrived at my appointment time and they serviced me immediately. It was very quiet and relaxing. Chuck and Tiffany were very nice. Both took their time and explained my services. They were both helpful and polite. The facility was extremely clean. I love supporting small businesses especially in PG County. I will return for more detox services

This happened a few months ago and im just getting around to posting the review. Though I like the place and have a service here before and have recommended several people here I will never go again. The male owner is very rude. I accompanied my husband here, the owner looked irritated when I first walked in. I had to go back outside to get something out if our van, when i got back to the door the owner asked me «are you going to stay outside or stay in». As if he was irritated because i had to come back inside. I only accompanied him because we were out, he had a 2:00 appointment and would be late if he had taken me home. His mother was also with us. We were told to sit in the lounge. My mother in law was telling me about her back surgery in the lounge the owner opened the door and told us to «quiet down there are other clients in here» we werent talking loud. I felt like a child and very uncomfortable after that. I was actually going to pay for a special they were running but after being treated that way I refuse to give my money to any business that treats me like that. I told my husband what happened, he told me before he started the colonics he told him next time come alone. So my feelings were right he was irritated because we were there. There are plenty of business that do this service now Ill be going elsewhere. My husband requested the remainder of the money back for the special he had purchased, the male owner told him to pick it up and met him at the door of the business with him, he didn’t even allow him to step over the threshold and offered no apologies for his rude behavior. Attitudes change when businesses start to flourish, he definitely wasn’t the kind welcoming person he was when his business was New years ago.

I always get great service when I come in. I would recommend both the colonic and the massage!

I think body wraps in general are over rated. You only loose water weight not fat. The prices here are not bad compared to other places and the shop owner is very nice.

I love, love, love this place. Sensational Touch is run by a husband and wife team. I usually get my massages done by Tiffany and she is GREAT! The pressure is not too soft nor too firm, its perfect. The massages usually put me to sleep and I wake up feeling refreshed and relaxed. Highly recommend!

This Soror’s business is great. Want to cleanse, detox, relax and do it in a peaceful environment; try out this establishment. Husband and wife pair are very experienced and generally concerned about your experience and your health.