Mystic Koi & Water Gardens

Very knowledgeable staff. They helped us get our Koi pond back up and started.
The only downside is we live in the High Desert so we need things shipped to us. They are not so on point with shipping. I ordered light bulbs last weekend, charged them to my CC and I am still waiting on them to ship.

It was late one night, and I was playing the youtube game. Somehow I had gone from video game let’s plays to koi fish. I dunno. The youtube game certainly is an unpredictable beast. I was watching the guys talk about a sixty some-​odd thousand dollar Koi fish, and I thought to myself. ‘Wow. That’s a really pretty fish. I sure would like to learn more about Koi.’ After watching some more videos about the place, they talked about where they were, and I thought. ‘Hey, I’ve been there!’ So, after some searching on Unilocal,I had a bookmark, and a seed for an adventure.
I had met up with a movie-​school friend, we both entered the place. The store boasts lots and lots of Koi products. None of which I can identify, but I’m pretty sure they had Koi food, Koi filters, Koi pools, Koi tubes, Koi rocks, and even some weird pizza oven lookin things. Through the store on the other side is where the fish are. A nice guy stood by one of many pools, checking and sorting and doing Koi things. I think he was one of the guys in the youtube videos I had watched earlier.
I approached and looked in the pool he was at. The fish were swimming around happily and quite quickly. They were a myriad of shades and colors of the fish. Whites, reds, oranges, blacks and tans flitted about under the water. He was sorting one particular color of fish out of the pool into a bucket. I noticed a sign about the price of these fish. Two year old fish were $ 200. Out of my budget, but still the fish were amazing. I threw some random questions at the guy, and he answered them all with a smile. I told the guy about my one experience with the fish. (I killed it.) I thanked him for his answers, his time, and took some time to go explore the other pools the place has.
The fish are arranged in pools by their size. All of the fish are amazing and beautiful, and I’d very much like to be able to afford them. The larger the fish, the more pricey they got, until signs for ‘ask for a quote’ began to appear next to the more sizeable ones. Towards the back they had a large Koi pond. The pond was nestled under some trees, and had a waterfall trickling into it. Several large fish poked their heads up out of the water as we approached the pond. It was exceedingly serene and calm. Next to it, a weathered tiki hut stood. Both my friend and I felt that this would be a really great place to enjoy some hot tea.
As we explored the area, I really wanted to start a Koi pond. But then I remembered that I currently lack the space, the funding and the knowledge to do so. The guy was super friendly and I’m sure would have helped out with at least one of these. As we walked back out towards the cars, we saw some fish pools filled with aquatic plants. So they’ve got those as well. A big friendly dog greeted us from within the store as well. Cool points.
So, if you’re a beginner Koi-​guy looking for help, an expert Koi-​guy looking for tubes or food, or just somebody looking for a cool place to check out with some really amazing fish. Visit this place. I’d also pack a thermos of tea and maybe some of those square powder-​jelly things. (See my review of the golden gate park koi garden)

Absolutely Love this place. I bought all 10 of my koi here. They answered all of my questions in depth. The bestt

Love this place cant complain from food to exotic water plants. Love the prices on imported koys
Been coming here even before Unilocal was around thanks for all the help today. Will be back for sure

Guys are always willing to assist with pond issues. Good selection of quality koi. Usually get my pure pond here but out of stock. Gives me a reason to go back soon.

Wonderful spot, went in with technical issues concerning water flow, filtration, pump size, etc.
Within 10 minutes my problems were solved, couldn’t be happier… Thanx guys… You Rock!

Love this place!!! My goto place for koi fish and pond accessories. Staff is knowledgeable. They have all sorts of different kois ranging from $ 75 to the thousands of dollars. Good quality fish. Only knock on them would be they r kind of expensive. But I guess u get what u pay for. And also staff could be a little bit more attentive to their customers. It’s hard to keep an eye on the fish I want then go in and get a staff member. By then I lost the fish in the crowd and bubbles again. But great quality kois tho.

I decided to tackle the mother of all DIY projects to date about 10 years ago in building a 3,500 gallon koi pond. I stumbled on these guys and Bill (owner) helped me every step of the way. He helped with the design, product selection, plumbing, and answered a constant flow of questions by phone and in person. Their delivery of my Nexus pond fliter was a challenge but they made it work! I got just the right pumps, bottom drains, and skimmer filter to handle a load of two dozen fish and clear water with a 5′ waterfall. They even connected me to a local pond bridge company who added the last touch to my pond. 10 years later, I couldn’t be happier and the pond always gets me compliments from people who come visit.
These guys know their ponds and koi. If you are serious about koi, talk to Shawn who is a koi expert. He takes trips to Japan himself so what you see are high quality koi. They aren’t cheap but they are a good as it gets.
Over the years, they are my go to consultants for filter issues, repair jobs, product replacements.
You won’t find anyone with this level of expertise anywhere in Southern California– believe me, I did my research. Now if only I can find somewhere remotely similar to help with my next pond here in Northern California…

Very friendly and knowledgeable staff as well as competitive prices on the equipment they sell. Why I only gave them 3 stars because the prices are way too high for their koi fish compared to other retailers in the southern California area.

This is one of the very best Koi and pond stores in all of Southern Cal. I drive 30+ miles to get there a few times a year mainly for the Koi, but once in a while to pick equipment or supplies as well. Let’s face it, keeping koi can be a pricey hobby. The fish at Mystic Koi are not the cheap chinese or locally bred ones, but mostly high quality japanese bred koi. many people get into this hobby with $ 10 or $ 15 koi from the pet store or local fish store. But as you learn more, you’ll realize it is worth paying 5 or 10 times that much to get the kind of special fish they handle here. After all, I probably have spent $ 5 or 10 thousand on my pond, it’s worth a few hundred for some really beautiful fish.
I have shopped online for various supplies and equipment, pumps, filters, specialty items, and was a bit surprised to find out that Mystic Koi’s prices are really very competitive. They also have an online store, and the sweet spot is you can buy products from them online, have them shipped to you, but if there are any problems, they are there in person to honor a warranty, or do repairs right at the shop. I recently had a pump go out, it was no longer under warranty, but the staff fixed it for $ 75, saving me at least $ 250 compared to the cost of a new pump. That is good service!
They also have a lot of fish health expertise. Several times I have called them with questions about problems my fish have had, and they’ve given me good advice, even asking that I bring some of them in for an exam. They scraped the fish’s skin, put it under the microscope, diagnosed a parasite, all at no charge, then recommended a medication that seems to have taken care of the problem.
I highly recommend Mystic Koi, I think they are the best!

I called Mystic Koi & Water Gardens to get advice on a pond I had built in my front yard. They referred me to one of their pond specialists who I paid $ 85 to come out to my home and tell me what I needed to do to fix my pond and how much it would cost. The guy was very knowledgeable and told me I need to buy a more expensive liner from the shop. He measured my pond and gave me the measurements and price it would cost about $ 450. A few weeks later I put the money together and go to the Mystic Koi shop and ask for the materials he had listed, but instead of costing $ 450 it was over $ 650. I called the pond specialist right away to find out what was going. He said he made a mistake, but he would pay for the whole thing and asked to talk to Ryan the person working the register. I hand him the phone and he says okay. After he hangs up I tell Ryan that I don’t want to take advantage of anyone and will pay $ 450. Ryan goes on to berate me and call me names and say I am «bad word I can’t write on Unilocal» and I am taking advantage of the pond specialist. He then tells me it is going to be $ 490. I told him I was willing to pay $ 450. He said that is the tax. At this point I am tired of being insulted and being treated poorly. I came in with a budget in mind based on the expert opinion of the person they referred to me. Instead of honoring the price, they insulted me in front of my 4 and 8 year old children. In the end I walked out hands empty. The whole experience was very unprofessional and frustrating! You go to a specialty shop like this for their expertise, but instead I got misinformation and foul language. I hope your experience is better than mine!

Beautiful genuine Japanese koi! Store was clean. Koi looked healthy. Their display ponds are mind blowing.

Mystic Koi offers quality products and services at great prices. The staff is friendly, knowledgable and helpful. It has beautiful ponds and a wide variety of great koi & more.

Dude this place is no joke. They didn’t have any small baby kois when I was there but they have the most beautiful teenage to adult kois there. Landscape is beautiful to give you ideas on building your own pond. They sell a lot of different sizes of slump filter, and pressurized filters, UV filters, pond lights, etc. Very helpful staffs.
Too bad they didn’t have baby kois in stock when I was there. Will definitely come back.

Great employees and even better products, these people know they’re fish and care well for them. They’re Koi knowledge is baffling and comforting to anyone with or interested in putting in a Koi pond. You won’t be making a mistake going to Mystic Koi for your filtration and fish needs.

Purchased a koi from them and was given an extra koi because it had a small deformity (tail was crooked) was told tank was treated for parasites. Koi I purchased had small cut on top fin. I was told he was fine they grow back. Took both koi home. The free one had a parasite almost lost all of my koi. The other koi’s skin problem was actually a skin ulcer. This koi died $ 150 lost. I’m still treating all of my other koi since September from this purchase. $ 500 in expenses later. I do not recommend.

Wow wow wow wow… Such an array of EVERYthing, from fish, to food, pumps, filters and plants. Dude was pretty knowledgeable on stuff and they even have a preferred members program.
Nice to find this place.

When I bought my second house It came with a 5000 gallon koi pond! I was overwhelmed. I’ve heard about this place and decided to go ask lots of questions. These people are so friendly and really know their stuff. They always answer all my questions and take the time to explain everything one need to know about owning a pond. I wouldn’t go anywhere else.

They have a large selection of koi and the ground is pretty large.
It is not their fault but after taking two of the Japanese imported Koi home, one committed suicide by jumping out of the pond and the other died about 1 week later.

Was in the process of building a pond. I didn’t have any supplies or knowledge on plumbing so I went here for help. Took the filter threads and the guy plumbed the thing in the store for me. Long drive to this place was well worth it. Thanks.
*thing I didn’t like was the koi seemed a bit overpriced. The small 5″ koi were priced at $ 25