Brilliance Auto

TOP NOTCH… from the greeting from the girls up front to the delivery out the door.unbeatable.K
aren and Sammy quraan are all about the mom/​pop dealer atmosphere compared to the corporate owned dealers who take your $, promise you this and that than have amnesia as soon as you leave their property.

Top class dealer. Started here with no credit, paid my bills on time and was able to swap out my car and advance to a better one. From there, I now lease a 2014 honda accord within 1 year and a half. Not just a dealer. But a friend.

thank you guys… very helpful… sending more customers… you guys have great prices…

I came here looking to buy a used van. The salesman John was friendly and helpful. He let me test drive the van twice on two days without any question. He spent a long time with me answering all my questions, and I never felt rushed or pressured. I appreciate all of his help.

Great service helped me rid of my clunker highly recommend john and Anthony :) they have a great selection of cars and Sammy the owner is very knowledgable about both finances along with mechanical internals and will definitely help ya along very polite

I want to thank the sales staff from Anthony to john cleaves they made my purchase decision pretty easy. At first I was afraid of these used car dealers but the respect and confidence I got over the phone I had no choice but 2 visit. I spoke to Anthony at first then he told me Mr Cleaves would help me with the sales process, I was starting to get afraid because all the cars at the dealer looked like new and didn’t think my credit score was possible to get anything. Till a half hour later I’m driving with a 2010 bmw 5 series !!! Thank u BRILLIANCE AUTO for making it happen.

Only reason I’m even giving them two stars is because I actually never been there but I can tell you one thing I’m from New York and I was thinking about making the trip to go up there but I couldn’t even get a call back after two hours of waiting and waiting and waiting so I guess I will take my business elsewhere the girl on the phone seems to always have the same excuse all the salesman’s are busy at this time can we call you back?
So after two hours and a half I still can’t get a call back after calling her twice …
that just really kind of shows me what I’m going to deal with when I get there
so too bad they had a really nice BMW on their website I guess it will stay there for another 109 days like the website says…
Too bad …

Do NOT do business here! Very unprofessional and the «owner» doesn’t even acknowledge his customers! When u give them money they are quick to take your money but when u want your money back it’s a hassle! I put down $ 500 and Sammy gives me a $ 488.60 check and tells John to give me $ 11 cash that doesnt even equal $ 500 what kind of business is this? Stay away from this dealership they are fraud! Don’t waste your time or money! In the beginning they call u back and respond back to texts and after awhile John will ignore u and don’t keep u in the loop! How can they make deals and say the deal is done and don’t acknowledge the customer that’s what they do! WORST car experience ever! Thank god I never drove the car off the lot! Stay far far away from brilliance auto! They only have 1 maybe 2 salesmen so John is running all over the place can’t pay attention to the customer that is sitting in front of him and if Sammy doesn’t like the offer that John puts to him Sammy yells and screams like a b!+ch! He’s driving a $ 100k car but can’t write a $ 500 check. things that make u go hmm just stay away from them period!

All I can say is WOW! It’s been quite the journey with trying to get a car. My credit wasn’t the greatest and when I finally got it to a good level, dealerships just were not giving me the greatest deals. I’m a get a good deal kind of gal. If it doesn’t feel right I just won’t go forward.
I got connected with Brilliance Auto through a friend of mine on Instagram. After seeing some of their advertising and how many satisfied customers they had I gave it a shot. They were quite the distance from me being that I live in the New York City. I called them up and was connected to a sales guy by the name of Travis who was quite pleasant. He offered to come to me because of distance, but I wanted to take a visit to the dealership.
After arriving I fell in love with an all white Range Rover they had on front display. It was my car I FELT IT!
Long story shortened a bit, it’s now my car. GREAT SERVICE, GREAT CUSTOMER SERVICE, AMAZING DOWN PAYMENT options. Ok can you sense my excitement lol.
Seriously guys you rock! I am very happy with my new Ivory RR. Thank you Travis and the whole Brilliance Auto team for everything.