The Venetian Nails and Spa

They should take their time on the pedis… It’s really rushed and the «10» min massage you pay extra for is done so soft my kid have rubbed a bit better… Don’t know about a next time

I’ve been to a few other nail places in town and they were ok, but if I want it done right I go to The Venetian!

unbelievably RUDE just called to see if the refund the owner offered was still available and he pretty much told me I was lying because I stated that it was a younger guy who did my nails. He tells me no continues to talk over me! Raising his voice telling me to come in an point the person out then that will depend on if I get my refund. Even though it was not stated in the msg. He tells me he remembers who I was so why then would I still have to go in and point someone out? If to much time had passed for me to recieve My refund then fine. That’s all he had to tell me. Instead he continued to yell on the phone tell me no I was wrong and did not listen to a word the customer had to say then ends the yelling with «ARE YOU DONE TALKING» and hung up on me! The customer! No respect what so ever! Good luck with keeping up your business when you have no respect for your customer and what they have to say or ask! I will find every place I can to leave a review and make sure people know to be prepared to deal with attitude and rude ass people!

Planned on getting everything done I was so excited to get all done up, I was going to spend my first paycheck on myself ! Waited for an hour and a half to get my feet done. Then my turn was up and they left me in the water for another two hours! (I literally timed this) my feet were little prunes. These people were rude and sizing me up since I walked in the door, no hi’s no nothing, they wasted all my time on just waiting around so I only got a pedicure which sucked because I worked hard on my feet and he barley rubbed out my poor little feet and they didn’t even have my color. no tip, never again!

I had an issue with a full set that I had done. I was guaranteed a good job, so I went back in and had them fixed. The customer service was amazing. The nail shop was even more busy than my previous visit but the environment remained comfortable and friendly. Eric and his staff have good conversation with the clients who come in. It was a very positive/​relaxing environment as well. PLEASE BELIEVE ME WHEN I SAY LUANNE DID AN AMAZING JOB FIXING MY NAILS!

I am rating this 3 stars for now. The owner explained to me that through aug 2012 — jan. 2013 there was another owner that took over. He asked me to come back again. I’ll probably go back sometime later in a week or 2 and do another update.

Pedicure lasted maybe a week and then chopped! Not worth paying for and it took forever.

Expensive for 29 palms. Only two stars because the pedicure was really good!

Great services and they looked great. My girl was extremely satisfied! Thanks.

up sell up sell up sell… they didn’t give me what I asked for and it took forever.

Love love love Venetian nails! Eric makes you feel like one of the family with just the love he has. And my beautiful Sara always does excellent work and I just love the atmoshpere and «me» time while I’m there.

I thought i would try this place cause it was $ 5 cheaper than were i usually go. now I know why it is cheaper. Worst place i have ever gotten my nails done ever. I went in for a gel manicure and a pedicure. The owner did my nails they were horrible he was more worried about who was on the phone than he was about helping me. I have been growing my nails out for a month he filed them down super short without even asking me and he did them all uneven and and different lengths. he filed off my old gel rather than using Polish removed and foil (like everyone else on the plant does). after 2 days the gel had pealed up on 4 of my nails and was lifting under neath on others. i was so annoyed i went back he he tried to just add more gel i told him no that he needed to redo them. he redid my nails for free but snapped off one of my tip and told me he needed to build me a nail. he acrylic the whole thing so now one of my one nails looks fake. it was horrible i will never go back!!!

I was a little surprised after receiving the «menu» of services how much a pedicure costs. Plan on paying a minimum of $ 10 more than you would elsewhere in town. Nonetheless, the mid-​line pedicure ($ 30 bones) included a sugar scrub, hot rocks plus the standard lotion.
Overall, the service was very nice, the facility clean and friendly staff made it an enjoyable visit. Not sure I can justify putting it into a bi-​weekly rotation but I will return again.
Note, aside for the cost… don’t go there if you’re in a rush. Those additional services took additional time clocking somewhere in the 1 ½ hour range.

This place is awesome! You really will be pampered here! Eric, the guy with the fab hair cut is a dj as well! The place always has great music! You will not be disappointed! This is your solution to going down the hill!