Marshalls

I came in on a Saturday afternoon to make a return (with receipt). I looked through the store and tried on a pair of pants (which I ended up buying). The dressing rooms are dirty with empty hangers everywhere and on the floor. The dressing room is disgusting.
The cashier who helped me today had major attitude and an unfriendly tone from the beginning of my transaction. Sorry that you have to work on a Sat while I get to shop. I told him that I had a return and asked him to Check two items on sale. I know mark downs are done every so often so I always ask the cashier to check the mark down tags before ringing up the items. When I asked him to do this, his response was so rude and reacted as if I had inconvenienced him. He’s the brunette (possibly Hispanic), skinny employee who shouldn’t be in customer service. You are the employee and you get paid to help your customer. He confirmed that there were no further mark downs. It took him two minutes to verify this and yet he made my experience horrible. I don’t even know how he managed to ring up my purchase with all the clutter and clothes and crap in his station. He is not an example of a quality employee who cares about his job. He needs to be put in the stock room, away from customer interaction.
Secondly, he started my return and said he would put it on a store credit card. I had the receipt and asked why I couldn’t apply that amount towards my purchase versus putting it on a card. He said that I didn’t tell him to do it at the beginning. That is an absolute lie. I responded that I now have to pay when I could have used this credit. I am going to return these items at another Marshalls because this employee was so rude and marshalls doesn’t deserve my business. I also completed their on line survey explaining my experience. I have never had such a bad experience at a Marshalls before. No wonder this store has receive negative reviews. I won’t be coming back to this location.

This is the worst customer service ever!
Gina and clint very unprofessional. Will not go in that store ever again! And I will tell my friends and relatives all about it.

My wife and I love coming to this store for small things to add to our home décor and to burn some time if we have nothing else to do. We often find ourselves walking the isles of bargain stores like Marshalls or Ross looking for a great deal to take home. making this Marshalls a perfect target!
This location is great!.. The staff here are very friendly and tend to keep the store in order. In my past adventures to other Marshalls, I would usually find them to be quite dirty with clothes all over the floor and everything out of order but not here! I’m quite surprised because I usually see a lot of workers here almost as if they are overstaffed –I’m not complaining, its what makes this Marshalls stand out!
Recently I found some nice bowls that were only sold at Bed Bath and Beyond for half the price… a few Penguin brand shirts, mason jars and few other handy dandy things.
The have some great bargains on small knickknacks that serve a great purpose around the house from towels to cups, pans, décor and much more! Thats why we love coming here!

Love to shop here great deals and clean, love the clearance best deals got a dress for ten dollars it was 30 .00 but I got it for ten thank you will be back next week

I was very disappointed with not only the quality of the merchandise but the general disarray of the store. It’s as though Marshall’s gave up any pretense of being a nice store and just gave up. They used to have a jewelry section – no more! Just some junk on one table of costume jewelry that was pathetic, most of it thrown together in a muddle. It looks like no-​one even straightens up in there! I don’t think I’ll be back.

This is a very well stocked and well staffed Marshalls. As with most Marshalls, it can be hit or miss. This is definitely a more hit than miss. Reall great shoe section and the home section is also great.
If you’re a Marshalls expery you’ll love this one. Great parking lot next to a decent Dollar Store.

Sunday morning running late to church, daughter didn’t want to wear her shoes from Nordstrom because they were hurting her feet. Called in spoke with Clint and he was so helpful to pull 3 different shoes for us in the front and was in and out in no time. I will be doing more shopping here for my girls as long as get the same service that Clint provided!!!
Thanks Clint!!!

Okay for prices. A little less organized than other marshal stores.

Dropped by last night while waiting for dinner at the sushi spot next door. I was surprised to see a great selection of jerseys but the place was a mess! They also have a great selection on men’s shoes but not a bunch of sizes.

I’ve been shopping her for 15+ years. Snarky customer service has unfortunately become the norm here. Thinking back on my most recent experience with a woman behind the counter named Jasmine makes me think Marshalls doesn’t need my money anymore.

Worst marshals ever their manager is absolutely horrible. The customer service sucks., sucks for me cause it’s the closest. Everyplace tried to help costumers, definitely not here.

Great customer service and they didn’t make me feel like a criminal for making a simple exchange the day after I bought the item. Unlike the mgr at the placenta store.

I’ve been going to this location for over a decade. Yes, a decade. I even got to know the really nice cashiers who have divulged with me that they receive their new shipments on Thursdays each week. This store is always very well organized and clean.
I love shopping period but, shopping at a place like this with deep discounted prices is even more better!
I always find:
–Shoes. It’s a Shoe Megastore! Women, Men’s, Children
–Clothing: Women, Men’s, Children, even pets!
–Accessories: purses, scarves, belts, jewelry
–Crafts: cute scrapbooking/​crafting supplies and entertaining goods like plates, coasters, and napkins for good prices. These similar items can also be found at shops like papyrus and paper source etc.
–Toys
–Home stuff: furniture, kitchenware, dinnerware, organizational items, décor, small appliances, lamps, rugs, etc.

If I had to choose between Ross and Marshalls, I am going to say I choose Marshalls. The store is organized, great buys like Michael Kors shoes, Vince Camuto, Joe’s Jeans and pretty good work out clothes.
I dig it!

Who doesn’t love Marshall’s?!? You can anything here, from clothes, furniture, bedding, to gadgets.

Place is dirty and dis-​organized, but what can you expect from a discounted retailer. I asked an employee there regarding kitchen wares and he was rude. Definitely pass on this Marshalls.

As I have said before, a three-​star A-​OK rating is not a bad thing. To me, the three-​star rating means the business is adequate but not spectacular. The business provides a service or product that is average quality and price.
Marshall’s does just that. There are a few things here that are worth looking at and buying, but I won’t do a whole lot of shopping here.
The positives: kid’s shoes and clothing, toys, and men’s workout clothing are all worth a look for me. The workout clothes are last year’s styles, but they are functional and considerably less expensive than sporting goods stores. Kid’s stuff and toys are hit or miss. Also, you can sometimes find cell phone covers and home goods here for cheap.
The lows: for me, the men’s clothing is cheap and kind of weird. Then again, this is a seconds and out of date store, so that makes sense. I don’t really even look at the men’s street clothing. The store is kind of disorganized. Sizes are not where they should be so if your size is not where it should be, look in other size areas. Also, the store has no real atmosphere. It is functional and definitely not fancy.
I won’t opine on the women’s clothing but my wife does find a thing or two here occasionally.

Marshalls only has 2 good things in my opinion… workout gear and shoes, unless those two items are in my mind… I will not go. Oh and the bathrooms need a cleaning ASAP :/

If my dark skin could turn red, it would whenever I have to shop; I hate it. The malls are the worst… not just for the traffic, but also because they charge full price. It cuts down on my Unilocaling eating budget, a crime. Thankfully, I’m not a fashion geek that wants the newest styles. So Marshall’s discounted goods, mostly last year’s unsold brand name goods, are fine with me. Just give me good quality at a decent price. For 10 years shopping here, my wallet doesn’t cry when done. So this Marshall’s on 17^th and the 55 freeway is close to me, has decent parking, and fits the bill.
It’s large enough to have a decent selection for men’s and women’s stuff and lots of housewares, and gifts during holidays, e.g. stereo headphones, cologne sets, etc. But it’s small enough to pick through the stuff in quick time. During the holidays, they add extra rackis, bins, and it gets bought up quickly. During the Christmas rush, I bought a $ 20 sweater (with a $ 50 retail tag) sweater for a family friend. But then I noticed there was an Adidas top (retailed for $ 50 at tennis shops last year, here for $ 30 in my size so I snagged it for me. Then they had some Nike socks which retail at $ 20 at half that price.
During the holidays and weekends, the lines might get long. But it goes by pretty fast. All along the single line, there are lots of displays — great for suggestive selling on things like gourmet candy, coffee, socks, hand cloths, etc. Unlike Ross and TJ Maxx, they have a bathroom, not the cleanest, but I like to wash my hands after I shop before going to the register. After seeing little kids with runny noses dive in and out of hanging clothing displays, it’s wise. So if you ever ask yourself, «What’s that stain on the pants leg?» there’s your answer.
Looking at my $ 60 plus receipt, it turns out I saved $ 55 from the retail prices on the items I bought. And that’s good enough for at least two big meals, including tax and tip, at one of the many local restaurants within 5 miles of here.

I’ve always been a fan of Marshall’s. Generally you can get some really nice pieces of clothing here for cheap.
The only problem is that it’s all last years stuff, but who cares about being on the tip of fashion?
My mom used to take me here quite often «for me» but then I’d end up waiting an hour or more «for her» while she shopped.
The couple things I didn’t like about the place was that they had those RANDOM-​BINS-​OF-​CRAP in the isles that made it hard to navigate in crowds, and the stuff in them were always little nick-​nacky crap.
The other thing was that they used the «feeder line» concept which drives me insane. Just a personal issue, I promise it’s not contagious.
I’m in Maryland now and I miss Marshall’s, but now I shop at Kohl’s because I have a couple more dollars in my wallet now a days.