Firestone Complete Auto Care

Tuscaloosa, Estados Unidos

2.2

Fechado agora

5 avaliações

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Telefone
+1 205-409-7199
Site:
www.firestonecompleteautocare.com
Endereço:
2519 Mcfarland Blvd E, Tuscaloosa, AL, 35405
Paradas e estações próximas de transporte público:
2.2 kmSouth Lawn
2.3 kmColiseum Perimeter Parking
2.4 kmCapstone College of Nursing
Categorias:
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Hoje

Hoje 7:00 – 19:00
Fechado agora
Horário local (Tuscaloosa) 03:53 quarta-feira, 11 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 19:00
terça-feira 7:00 – 19:00
quarta-feira 7:00 – 19:00
quinta-feira 7:00 – 19:00
sexta-feira 7:00 – 19:00
sábado 7:00 – 18:00
domingo 8:00 – 18:00

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5 avaliações para Firestone Complete Auto Care

Não exige registro
Classificação do local: 1
Seattle, WA
Took my car here because they said they’d throw some new tires on in an hour. It took four. Also asked for two of my replaced tires back because they were still fresh, but got a deal on all four (two of the tires had dry rotted). I had to come back later to get the two tires back, because they conveniently forgot to give them back to me. I find this suspicious because they also tried to tell me my vehicle was not properly alligned. I knew this was likely BS because I had replaced my tie rod a month prior and had it alligned then. So, I took it back to the place I had it alligned, they threw it on the machine. What do you know, it was aligned perfectly. This place is very suspicious.
Edit: I want to clarify that this was last spring (2014). Things could be different now.
Classificação do local: 2
Tuscaloosa, AL
I got a nail in the tread of my tire, so I took it in to get a patch. I should have left after an employee said it couldn’t be patched because «the nail is almost touching the inner tube,» but my front tires were worn and needed to be replaced anyway, so I told them to make the switch.
I was shocked when the final bill came to $ 295 after I was quoted $ 180. They had done a $ 95 front-​end alignment (expensive!) without authorization and added a few other charges.
I’m only giving a second star because they quickly agreed to knock unauthorized charges off the bill.
Classificação do local: 2
Marion, AL
I went here to get an alignment. I waited 4 hours at least, and when the work was finally done I was offered (while paying my bill) to purchase a «lifetime alignment» for an additional fee. I hesitated to get it because my vehicle is already old (a 1998) and really how many more alignments am I gonna get? But, it seemed like a reasonable deal so I got it. Several months later I noticed my vehicle pulling strong to the right and remembered the lifetime alignment! :) I went back to Firestone and after another 4 hours (or longer) the mechanic came out and told me of about $ 400 worth of stuff that needed fixing before the alingment could even be done. This is the classic old bait and switch trick. I’ll never go back there and never fall victim to any «lifetime» deal for an additional fee. I think they treat women like they are stupid too… when I mentioned the term «struts»… I got a look from the man like «I can’t believe she knew what struts were!»
Classificação do local: 1
Waco, TX
I just heard a story from my fathers rims on his Camaro being scratched in this place. It was a while back this year. Seems that while my father and firestone manager conversated, they were very stupid (in the actual defenition of the word).I’ll keep it short, basically it was a shop come back over two times and they had to pay 4k worth of rims. I was not there and I know there are two sides of a story but point is, the SATISFACTION of the customer leaving a services based business. Hopefully everything will be PROFESSIONALLY done for other customers.
Classificação do local: 5
Roswell, GA
My son drove from Statesboro to Tuscaloosa for the GSU/​Alabama game in his ’04 Jeep Grand Cherokee and his water pump blew. We had the car towed to the Firestone on Saturday afternoon and Vic had it replaced before they closed at 6pm.
As a worried out-​of-​town parent, I was very pleased with the courteous, accurate, fair, and timely service! —Unnecessarily concerned Georgia Parent