Tuscaloosa Tire and Service Center

Used the one downtown and now on McFarland. Friendly service. And on time and I will use them again. Thanks!

James was a rockstar! I just recently moved to Tuscaloosa and I love the town. But good service has been hard to come by. My new car after a very short time looked like the rear tires were wearing quickly. Instead of going to dealership I stopped in to Tuscaloosa tire and auto just to ask what they thought. As a woman I wasn’t very comfortable sounding so clueless but with a long long road trip planned driving I really wanted to feel safe. I met James and he not only came out and told me about my tires and how I could save a lot of money since my tires could not be rotated on a sports car and the rear tires would always wear out well before the Pirelli 50,000 miles expected would allow me. But he also found my specialty tire in a more reasonably price but very comparable brand and told me he could have it there within hours and installed by the end of the day so I would not be late for my trip the next morning. The quote he gave was lower than three other places I called and more than half the dealership that I just bought my car from. When I picked up my car he could not of been nicer greeting me like I was one of his best customers and the price charged at pick up was actually even lower than the quote he gave me. I thank him so much and he can be assured that no matter where I buy my car I will always take it to him first for advice and always for tires. Not only that I will tell everyone I know never to go anywhere else first and to see James. Thank you for making my New home even more comfortable than it was. And for making me feel much safer on a very long drive I must take over the next few days.
Sincerely
Robin

I never leave reviews for businesses, but I felt compelled to leave one for Dan and his crew. First of all, there have been many instances where I’ve taken my car in and I’ve been treated ridiculously terrible (I’m looking at you, OK Tires). One time, a smarmy manager even brushed me off like I didn’t know what I was talking about. He just said «Whatever, sugar». Dan is the polar opposite. He is courteous, honest, and takes excellent care of his customers. He listened patiently to me describe the issues I’ve been experiencing and discussed everything about the issues in technical terms, making sure I understood. He called me promptly after the general inspection and gave me an extremely fair quote for how much work needed to be done. He had my car ready the NEXT DAY. It usually takes weeks at other places to repair something. Not only that, but Dan called around to multiple suppliers trying to locate winter tires for me (I’m moving to Chicago). He even offered to act as a consultant anytime I got my car repaired away from Tuscaloosa. His exact words were «Call anytime. I’ll let you know whether or not the price is fair. I don’t care if it’s another Goodyear, you should have an honest deal». THAT IS SERVICE. I give Dan and his friendly crew 5 well-​deserved stars. Do not take your car anywhere else. If you want a good, honest, and friendly experience go to Goodyear in Tuscaloosa.