Johnny Mock’s Auto Body Shop

Excellent auto body work from a company that cares about customer satisfaction.
I dropped my car off on a Monday morning, and walked two doors down to Enterprise for a rental car. I had caused extensive damage to my passenger door, where the side of the car body was scrunched like an accordion. I had to get my entire side panel replaced.
Every single person was polite, and I was not teased or disrespected like I was at two other auto body shops, when I asked for my estimate.
When I picked my car up, it was freshly waxed, and the interior had been protected with armor all. The body work was flawless, but a few days later when I noticed that the lock button on the passenger door handle was unresponsive, I called Johnny Mock’s and was asked to bring my car in to be looked at. Johnny Mock’s genuinely wanted me to be satisfied with their work: they checked over my car with urgency and were eager to ensure that I was pleased. They forgot to plug in a connection inside the door panel so they fixed their mistake and apologized.
I hope you never need auto body work done, but if you do: Johnny Mock’s will take good care of your car.

Mock’s Auto Body Shop is one of the rare environmentally friendly body shops. They use a baking booth so you will not smell paint fumes when you are inside the office. Their staff and customer service is excellent. One of our cars was towed there after being in an accident in Monroeville. They were so helpful and professional and Enterprise Rent-​a-​Car was right there. Very convenient and professional. I highly recommend Johnny Mock’s Auto Body.

If I can give a negative number of stars, I would! What a complete nightmare!!! I took my vehicle to Johnny Mock’s after my brother in law wrecked it. They worked on a door panel and both bumpers. The first time I tried to pick up my car, there were numerous amount of imperfections on all of the parts. They agreed to «repair» the paint but stuck me with the rental car bill. The second time I went to pick up my car, the paint imperfections remained. They agreed to «repair» it again. The third time I went to get my car, the window of the panel they «repaired» was now inoperable. The service personnel took it to the dealer. The switch was fried &I had to pay for parts and labor for the window repair. When I got the car back from Johnny Mock’s technician, the check engine and check VSC warnings were now flashing. It’s likely that was caused by improper connections upon the installation of the bumpers. It’s been months and my car is in worse condition compared to when I took it in to Johnny Mock’s. Lessons learned, if you expect your vehicle to be repaired, skip Johnny Mock’s and take it to someone who is capable of actually repairing it.