St. John Medical Center

Don’t be in a hurry! The thing I hate most about emergency rooms (all of them) is that they make you feel as if you are an inconvenience and imposition. With that in mind, I took mother to the Urgent Care but after 2 hours with a young, inexperienced doctor who had run out of ideas, they sent us to the SJ Emergency Center. It was not busy and the Triage folks were quite nice, but it took forever to get called back and 3 hours before we ever saw a doctor at which point he made his diagnosis, but it was still another hour before we finally got discharged.

I would like to give this place a better rating. Monday had to go to ER. Spent 15 min trying to find a sign ANYWHERE around the parking area to say where the ER is. Eventually found my way to the info center and sure enough way down the hall in tiny letters on a ceiling sign it said Emergency. Of course past that point it doesn’t say shit so you have to figure it out for yourself. Ran into an elderly couple going thru the same stupidity and so I had them follow me around to where we finally got there. The staff in the ER was fantastic. All the nurses and techs were polite and very conscious of whether you were uncomfortable or in pain. 5 stars to the ER staff minus 2 for the idiot maze and unhelpful other workers who apparently didn’t know where the ER was either.

Horrible. Brought daughter in with chest pains and breathing problems. 5 hrs later still waiting to see someone. Stuck her in a room and never came back to check on her. Wasn’t because they were busy either. Never will come back. Please don’t take your love ones here. Giving only one star because that’s the lowest there is.

With most areas, there is a wait, but they will do what is ordered. They have upgraded the menu and food for patients and in the cafeteria. Most staff is competent and caring. There are long waits in the ER. The doctors are the key to being happy with the overall hospital experience. The staff can only do what the doctor orders.

The nurses and techs have always been amazing. L&D, ER, doesn’t matter. Hospital is rather old and kinda musty but you are always well cared for.
Best to avoid coming here unless you have to, though. I mean it is a hospital after all.
Also the gift shop is overpriced and the hospital food is pretty bad. Once again, it is still a hospital.

Had a great visit here surgery went great and my nurses were awesome !! I just love to see them get new tv’s

I have never worked with a hospital with a kinder staff. I have not been a patient of St. John but I worked with the staff on a consulting project a couple of years ago. The executive administration staff lead the hospital by example with a great attitude and willingness to help. You can tell this hospital is committed to others.
I also enjoyed their fitness center. Not only was it large but their staff was always noticeably helpful to the senior patients working out in the facility.