Hilton Garden Inn

I stayed there for 2 weeks for work. It was clean, friendly and accommodating. Workers at the small restaurant were nice. I would stay again.

Very pleasant looking place, parking is good, gps and driveways need work.
Bed was very uncomfortable, huge sink hole. Woke up tired, unrested, and achy. Front desk said adjust the comfort level on the mattress which I had already done.
$ 10 breakfast buffet looked weak so we ordered from the kitchen. Disappointing, didn’t eat there again.

We did a late check in last night. We’ve been on the road for two days and hoping for a good night sleep. The hotel is nice and clean, amenities are well kept. The attendant that checked us in knew we were on a road trip and guaranteed that we will have a comfortable stay and handed us loot bags of bottled water. Well, I was woken up early by loud guests down the hall and housekeeping relentlessly knocked on the room door despite the presence of a door hanger stating the obvious and prematurely woke my brother up. When I checked out, the attendant was very apologetic about our experience however, the manager was not very helpful. When asked about their 100% satisfaction guarantee, he simply stated that our reservation was booked through a third party so we are not covered. The only thing he stated was he will check the cameras to ensure that it was house keeping that knocked on our door and will handle that situation, offered me «points» if I was a Hilton Rewards member (which am not) so I walked away asking them if that was it and he just simply stated «yes». So much for their 100% guarantee which is only good for direct booking!

Arriving for a business trip I was resigned to the worst, but I got to a room stocked with delicious cookies and clean as can be. The breakfast in the morning has an option of serving yourself with a great selection, or ordering at the grill. Everyone has been pleasant, and the dinners are good as well. I had the herb roasted half chicken covered in a lemon honey glaze that was delicious and prompt. The gym is nice as well, bright and clean. I think I’ll use this line of hotels more often!

I really want to give this hotel zero stars, avoid it completely, they have no respect for their guests, especially guests paying them thousands of dollars. I am visiting in town and my father’s company is renting the room for him long term, well they were, he has switched hotels as of today so they have now lost thousands of dollars. For the last two days my father is staying at my hotel and I am staying over here. Last night was utterly terrible, for some reason the people that own this hotel thought it was a good idea to put their grandchildren in the room next door to someone with a very important job that is a long term guest paying them thousands of dollars. I visited and called the front desk at least 4 times yesterday to complain about the noise from these kids and the constant banging of the doors. Even at one point the father of these children was down there and the clerk asked him to do something about it and nothing was done. They did not finally shut up and go to sleep until about 3:30am.
These walls are paper thin and they are still talking loudly even though I called the clerk about it. I am going to advise that the company not pay them for the last two nights and advise them not to do business with this hotel anymore. I have never seen such a complete lack of respect for guests from a hotel before. The internet is also very poor and the hot tub heater has been out for at least 2 weeks now, as long as I have been in town. This is disgusting.
Update, after the front desk clerk called the kids to tell them to keep it down, one of them just repeatedly slammed the door 4 times in a row. The clerk sounds like she is about to cry on the phone with me.
Update #2, the father has arrived and he is yelling at the kids. It is loud but it is worth it, he is straightening them out good. If I see him tomorrow I will shake his hand. The poor clerk has been so nice through all this these past two days, I really feel sorry for her. It really is a shame, this is a beautiful hotel and if I had left 2 days before this this review would have been totally different. Sadly for the parents and grandparents these kids think because their family owns this place they can do whatever they want, they have no respect for their parents and grandparents and the blood sweat and tears they put into this business to get it where it is today. Unfortunately this is how a lot of this generation is today.

Awful hotel. Visited my father here. First thing you notice is how nice the hotel is. However, you can’t judge a place on that alone. I got a keycard from my father so I could come in as I liked. The card stopped working for some reason. I headed to the front desk to get a new card. The clerk comes up, looks extremely bothered and says, «You shouldn’t put it next to a credit card.» You really think that was an acceptable response? I head back up to the room, realize I gave her my card from MY hotel. She wasn’t smart enough to even see that or point it out! So I had to get my card back. Where do they hire these people, McDonald’s?
Then my brother had the same exact problem that another Unilocaler had ONE YEAR AGO with a bunch of kids next door slamming doors and being loud late into the night when he stayed over while my dad took a trip elsewhere. Unreal.
Like I said about the staff, they are poorly trained and incredibly rude as hell. The cleaning staff are all unfriendly, even act like they’re talking about you behind your back based on the way they just look at you. I’ve stayed in Super 8’s that were nicer than this place. The wi-​fi is faster too! Shame!

I find that a good way to see how a hotel treats it’s guests is how they treat people who aren’t necessarily paying customers.
I was traveling through Tulsa today and I needed about a half hour of laptop time. I stopped in and explained my dilemma, and the front desk clerk was very friendly and said of course, I could use their Wi-​Fi and lobby area to work, and gave me the Wi-​Fi password. I LOVE that kind of service to people who aren’t, at that particular point, going to be lodging with them. So for that I give them 5 stars and say THANK YOU, Hilton Garden Inn of Tulsa!

Excellent choice for an overnight stay. Nice new hotel with pool and hot tub. Didn’t use the amenities but enjoyed our room and the lobby is nicely appointed.

I actually wanted to rate this Hilton Garden Inn much higher because I was initially very impressed with it. It is extremely clean and well maintained, and the staff was very friendly. The bartender, who I think is named Ana, is outstanding. Very friendly and she provides great service.
The thing that I didn’t like, though I was still determined to rate it highly because the positives outweighed the negatives, was the paper-​thin walls. I slept awfully because I heard everything going on outside of my room. The closers on the doors slam them such with a sonic-​boom, leaving you feeling as though you’re under seige — definitely waking you up, but you can also hear people in adjacent rooms just talking.
Another major inhibitor to a good night’s sleep was the bed. They tout the fact that the bed can be tailored to your comfort level with a firm to soft adjustment knob. However, in reality there really is no «soft», the levels are more like granite to particle board. Even with the bed, I still was planning to rate it highly because the staff really was that friendly and the property was extraordinarily clean.
However, my Husband accidentally left his running shoes in the room. We’re positive that’s where they were left — it’s not merely one among a few places we might have left them. When I called the next day to inquire about them, the housekeeping staff wasn’t present, so I was supposed to call back the next day. I called back the following morning and there were still no housekeepers around to ask, but the desk attendant was supposed to call me back that afternoon — which didn’t happen. So, I called to follow up later that day, and the shoes were no where to be found.
I understand that when you leave something in a hotel room, you can just plan on never seeing it again, but just because that’s the way that it is, doesn’t mean that’s how it should be. I understand that they’re not «legally responsible for lost or stolen items,» but what is legally acceptable is not always morally acceptable. Just because you can get away with taking or discarding someone’s belongings, doesn’t mean that you should do it, particularly you have name, address, and payment information on file for the parties who were in the room. If I’d stolen something of theirs, I’m positive that they’d be tracking that.

If I could give it less than 1 star, I would. The room was a double queen (expensive) and booked through Expedia. The front desk night personnel (a woman and man) were less than helpful and insisted that even though the money for the room was already taken out of my account, they still required another credit card just in case there were extra charges. Snooty doesn’t even begin to cover the attitudes of the front desk and the phone services people who answered after asking for some toilet paper. «Do you want it now or in the morning?»
Well, I’d say now since there was only a couple of sheets on the roll when I checked in.
NOISE! The walls are very thin. Called down to the desk because children were running UP AND DOWN the hall screaming and having a good time. After they were asked to go back to their room, they kept opening and closing (read: slamming) their door for the next 30 minutes. The front desk was less than helpful about this and didn’t send anyone to investigate.
No continental breakfast? After paying nearly $ 300 for my room, I would have expected to have at least a free frozen waffle out of the deal with a free cup of fresh brewed coffee. I was a little hungry the 2^nd night I stayed and went downstairs for a piece of pie and a coffee. The pie was FROZEN (yes, crunchy frozen), very cold and came with one tiny spoonful of ice cream. Oh, and no fork. I asked for a fork and the mustached «gentleman» behind the bar said, «Oh, I guess you want a utensil?» in a condescending manner.
Um, yes. I actually would.
No extras were used and if I get charged for anything extra (like another roll of toilet paper or a fork to eat my pie with), I’ll be calling the corporate offices. This place is awful. Horrible people and horrible service. I’ll never stay here again.

Excellent, clean, spacious, modern (new) hotel with all the conveniences. The complimentary made to order breakfast was good too. There is not a single thing that they could do better. Will come again when I need to stay in the area.

My sister and I had funeral in Tulsa so we got a room at the Garden Hilton south. Very impressive place when you walk in the door. Wine to drink, fresh water., full bar. The room was very comfortable with a Kureig OMG! So nice to have great coffee instead of brown water. Now the scenery was not impressive at all. It was the top of the roof with hvac units. Breakfast the next morning was great with omelette to order. Would definitely recommend.

Easily the nicest and most affordable place to stay when passing through Tulsa.
This is a HGI+ with some added features you don’t see in the older/​average HGIs. Very nice lobby with a «library» and upgraded looks for the amenities.
DO NOT use your GPS to navigate here as it will try and take you around in circles to get to the «road» leading in. Just cut through the parking lots that surround the place.

Sleep is the most important thing one should be afforded in a hotel, and unfortunately I did little of that here. I heard every door open & close. I could hear the people above me walking & the mattress was worn so that my partner & I rolled to the middle of the bed. So, with rest being my #1 priority the hotel lost 2 stars. Along with the fact that you were charged $ 5.95 for a breakfast that consisted of biscuits & gravy, sausage, eggs and home fries. They offered a free version but I was not privy to that knowledge until I had already put the $ 5.95 biscuit on my plate.
The cleanliness and décor upped the rating to 3 stars. They had a personal Keurig machine in the room along with Bath & Body Works products for use if you forgot yours. The room was spotless & I was impressed with the overall look of the hotel.

Stayed again because it’s probably the best hotel in Tulsa. I think I even stayed in the same room as last time. Only issue: didn’t realize the walls were so thin. I could here the guy in next room coughing… and when the bed starting hitting the wall.

Very nice, clean and friendly front desk staff. I would stay here again if in Tulsa.

One of the nicer HGI hotels. Michelle — day/​eve time front desk is the stand out. She provides superior customer service and the best restaurant recommendations.

New facility and in great shape. Reasonable price and good amenities. Still working the kinks out on food service, but it was a good stay.

The hotel is new and well appointed especially for the price point. Doesn’t take dogs which is always a down mark for me.