GameStop

I went here a couple of weeks ago to trade in some games. The girl behind the counter seemed like she had no interest talking or dealing with customers. I went in, got no welcome like at my usual GS store at Burien. It’s not even that though, the girl gave me such a bad look, made me feel as if I were some crook trading in stolen items. That and she kept my ID until I had to ask for it. Usually people at GS just ask and give it back quickly. This was very uncomfortable. Much respect to those workers at GS who really do make the entire experience like a visit to a friends house. Perhaps I ask for too much.

So after trading in my Xbox one, I had a bunch of Xbox 360 games that I needed to trade in or get rid of. I ended up here I was able to trade in my old Xbox 360 games for a $ 92 credit. They also have a pretty good selection of used games.
The inside of this place is huge, and it seems as though no one shops at this particular game stop. Customer service is average.
+Place is huge inside
+Ability to trade in old games for store credit
+Selection of games
–Average customer service
–Dead environment

One clerk was working on a Friday 13 days before Christmas and he stayed behind the counter managing the register. When I asked him about the Nintendo systems he was very rude to me and acted like I was stupid. I am an older woman who knows little about gaming systems but I do expect to be treated respectfully even in a gaming store. He missed out on a big sale and I will never shop there again.

If you’re preordering or purchasing a game. This is the gamestop to be at for sure. Great service for the most part.

The sales clerk was very helpful in finding what I was looking for! The manager even hooked up my boy for exchanging a game that was really not exchangeable. He really cared about or piece of mind.

I really should be a regular here given the amount of times I’ve gone over the past few weeks, but I keep forgetting to check in. As soon as I get into the parking lot I go into gamer mode…
Look for Mike, he’s awesome. I generally don’t review mall-​type chain stores but this one is special because of Mike. He is super helpful and very informative. The first time I went, I had a long ass list of PS2 games I wanted. I’m not generally one to approach people, so I was looking through the racks on my own, but he offered assistance, and I came out with 7 games, none of which were out on the floor btw. We also went another time and asked for some suggestions since the bf is an entirely different kind of gamer with some very specific needs. The game Mike recommended was spot on. Shame it didn’t work… oh well. We got a different game that was just as good.
The store is pretty large, actually larger than most Gamestops. Mike said because of the space, he generally gets stuff that other stores can’t carry. So for those looking for unusual stuff, this particular branch may be worth a look.

I really like to go into this GameStop, I mean it is huge, clean and nice. Suddenly I feel like im in Bellevue or something. Compared to the one in West Seattle this is almost a warehouse to me. I always go in here thinking im going to spot a good deal and I never do but it doesn’t bother me because the place is up to date, nice and clean. Like all GameStops I also can get updates on things coming out like I did today.
I was looking for the game for Xbox 360 Kinect, upon finding it used, I searched on Amazon and found it same price new with free shipping. While looking for it, this whole time a elderly woman was talking to the only staff member working, I found out later his name was Steve. I’ve seen this guy here working usually every time I stop in and he is always nice, he even notice me taking a picture of the place while I was waiting for the lady to finish but he could tell I wasn’t snapping it in his direction and just gave me a smile and nod and went back to helping the customer.
I assume this lady must of been talking to this guy for awhile when I first walked in and like me I can tell he was raised right and has a ton of patience and respect for their elders. She was trying to find help on an old bubble tube TV and making her Nintendo work right and like most people, found no help at Rshack so she tried to go to GameStop. He tried hard to help her but I almost think she wanted someone to talk to and she noticed I was waiting and apologized even though she didn’t need to and when she found out the Wii was cheaper than she thought, the lady side-​noted over to it while I asked a couple questions.
He answered my question trying to find the game I wanted cheaper but he couldn’t and I wasn’t surprised because I usually never find a good deal at any GameStop. I didn’t anticipate pre-​ordering Battlefield 4 yet, Steve sold me on the first question I had and made me feel no pressure in purchase. I left relaxed as I came in and that’s why I like to stop in from time to time.
Also their staff is usually a little older and closer to my age I’ve noticed at this store, so it still makes me feel normal and not like I’m walking into an arcade full of teenagers…

Here is a quick abstract of my review: Don’t shop at a Gamestop. Not only will they gouge you in trade-​ins, but you are just feeding the overpriced corporate machine.
I have had a couple of run ins with staff at this gamestop that left a sour taste in my mouth, cursing the fact that they are pretty much the only place near my house to get games right when they come out. I bought Viva Piñata used there once, and the packaging they sold it to me in was labelled «not for resale». So when the disk stopped working in my xbox I took it back and the manager pretty much called me a liar when I said I purchased it there. I told him I bought it FROM HIM, but he still thought that I was just bringing in a Microsoft corporate store copy or something and that I was trying to rip him off. Gamestop employees always think they know more than the customers, but for the most part they are just ill-​informed enthusiasts with corporate pressure to push preorders. This one is especially bad. If you want a good place to trade in your old games, try
. It’s quite fantastic.