Ritz Carlton Dove Mountain

I travel the world and I can share with you that this hotel is the best of the best. What makes it so is the service delivered by the staff. I attended a 3 day board meeting at this property and every single staff person at the hotel from the valet to the front desk to housekeeping was extremely personally, kind, friendly and professional. I was amazed. Plus the property and surrounding area is breathtaking. Exceptional all the way.

I came here for a workshop seminar for several days and I came walking away with more.
As you are driving up to the Ritz,
I am noticing the beautiful desert landscapes of cactus and the beautiful wild flowers and wild life that thrives here. Stunning!
As your drive up to the information gate, the experience begins.
We arrived at valet and everyone were courteous, helpful and friendly. The interior is welcoming and I felt right at home. As you walk into the establishment, the doors overlooking the valley were open, stupendous view of the mountains. I was captivated by Gods creation.
Checking in was friendly. There delicious water of lemon and mint next to lobby available at all times.
Our room was perfect, the mattresses firm and fluffy comforter. We had slippers, water and chocolate every night and a sweet hand written message that would tell us the forecAst and sunset the next day.
Every detail of the Ritz exude luxury and feeling cared for.
I must say, the service is exceptional. The chief development director gave us a private mini tour of the property and showing us the Indian art work on the hillside. He was available and every staff greeted you with a smile and always asked what we needed.
Going forward, I have been spoiled by the service and its of high caliber.
I loved the body gel and lotions by Asprey of London and I knew when they carried Mighty Leaf tea, they have superb taste. It’s the best of the best staying at the Ritz. Also, any of the restaurants has superb and Delicious food.
I was here for a seminar and work. I got intimate with the property as I photographed clients throughout.
I walked away feeling rejuvenated, joyful and relaxed. Looking forward to returning in several months.
Deeply grateful!!!

This is my new fave place. I stayed for my birthday and I would absolutely recommend celebrating any special event here. They really made me feel like I was queen for the day. They went out of their way to wish me a happy birthday any time that they could and the level of customer service was amazing. We had a bunch of people do dinner at Core and they really went out of their way to take care of us there was well. I recommend the cabana rental on a sunny day, it really made the perfect finishing touch. The service that we received in the cabana was ridiculously great. Highly recommend!

Incredible in every way. I have stayed at the Ritz Carlton, in Half Moon Bay, and I have to say this property is equally amazing. We arrived close to midnight after driving from Phoenix and could not truly appreciate the surroundings until the next morning. The bellman escorted us to our room, which was a one bedroom suite with two balconies. He made sure to check and see if the sofa bed was made up for my daughter and returned to do it himself while we took a quick walk to stretch our legs around the lobby and main fire pit area. Actually this rating starts all the way back at the reservation process — we added a third night to our stay that needed to be in a separate reservation and they went out of their way to put us in a room where we would not need to change rooms on the third night. Everyone I spoke to on the phone displayed that high level of service you expect from RC.
We were blessed with mid 80s temperatures in early November and spent most of the day Saturday and Sunday at the main pool, but also managed to get a daily hike in. The concierge was super helpful both days and got us waters and a backpack to carry along with a map and recommendations for trails based on what our interests were. My only (minor) comment would be that the servers at the pool and Turquesa did not remove glasses and dishes very soon after folks were done eating or drinking (it was not super busy especially given the number of people they had working), which was a little bit of an eyesore in an otherwise beautiful environment. Also the towels from folks who had left the pool remained on lounge chairs until the pool was closing up, even if they had left a couple hours before.
We had an amazing dinner at CORE, and echo the previous reviewer who complimented Jose Luis. He served us two more times at breakfast and was personable and responsive, bringing me my jacket when I left it at the table after dinner.
The icing on the cake was on Monday when I needed to check out and eventually head to my meeting in downtown Tucson for a couple days after my daughters had already flown home. Lourdes at the front desk was kind enough to provide me with a day pass to the spa so that I could shower and change there after spending some blissful quiet time at the serenity pool.
Not sure when I will be back in the area, but after this visit, might need to make the time!

Outstanding resort
The views are breathtaking
The staff are amazing
Kyle is the lead concierge and he is committed to making your experience as wonderful as possible
Nick was terrific as well — he made sure our time at the pool was relaxing and pampered
Samantha also made a lasting impression with her great service and attention

Casual, natural, charming and hospitable.
One of the loveliest Ritz Carlton properties.
Beautifully and strategically built to enhance and not detract from its incredible mountain location. Everything here is near perfect, especially the staff.
Janice Macy, Jason in customer relations, Jose in the dining room (and guard house), Briana, Ashley in Core are all standouts.
Ranger Coz as a mountain guide is a wealth of information.
We have stayed many times over the last four years and we would never stay anywhere else in the Tucson area.
By the way, great breakfasts and excellent wine cellar and somelier.