Every Little Detail Car Spa

Worst place ever!.. Don’t waste your time and money. Better off washing your own car in the drive way. Will never go to this car wash again.

I want to start out by saying I never write reviews for anything but I’m going to make an exception for this one. I’m going to return my leased vehicle next month so naturally I wanted to get a head start making it look nice so the inspector doesn’t drill me with things that need to get done before it’s actually returned for good.
I decided to get a medium range detail for $ 125 dollars. Usually I would just do it myself but my back was kinda hurting. So I thought this would be a good alternative. The guy who checked me in said it would take two hours which was fine. Fast forward an hour and twenty minutes. I get back and the interior looks great but the exterior has tree sap like brown stains on it that was caused by the tree I park under at my house.
I told them everything looks great except for the brown spots. They said they did everything they could do (within the scope of the medium detail) and then some. Ultimately they said the stains could not be removed. I spit on my finger and rubbed off one of the brown stains. They just repeated what they did and said the stains wouldn’t come off. Huh.
I took my car home and spent 30min going over the exterior. Please look at the before and after pictures. They did a good job on the inside but I was very disappointed with the exterior. I will NEVER go there again.
Okay I’m done. I feel better now. Have a good one hope this helps.

I have been to this car spa many times in the past years. Today was a complete disappointment and a waste of waiting over an hour. I am suspecting a new owner or management has taken over. From the moment I drove up, the guy was in the middle of chewing his sandwich, so he just put up a sign with the menu of choices. I watched my car that was left where I left it, they did nothing but open the driver’s door and left it that way for the next 20 minutes before getting in and driving it around the corner. Then it sat a while longer before it went through the bay. None of the employees drying the cars were familiar nor was the cashier inside. The prices seemed to have dropped a couple dollars. When I drove off in my car, I noticed the windshield was still dirty, then I looked at my moon roof and it had a handprint on it (it was cleaner before I brought the car in!). The interior was not wiped down. I decided to simply write this review and stay away with a lesson learned. The results today did not deserve a single star but one is required to write a review.
I believe if this level of service continues, their service will put them out of business.

I haven’t taken my car to this car wash in probably a year, because I had a bad experience then. However, since it had been so long, I decided to give them a try. I needed the inside of my car detailed, and vaccumed out very well. I drove up and was greeted by a guy promptly. I told him, since my car was lowered, I would need the complete hand wash (30 $), and that I wanted the inside done very well because I planned on selling the car, so I wanted it to look nice for pictures. He suggested the ultimate detail (49 $), and said he would take some money off (9 $) since I did not want the seats and carpets shampooed, but that it did include ALL the interior scrubbed and wiped out, extra vaccuming, and that the vents and crevasse would be blown out with an air gun. My bill came to 70 $. I thought this was very reasonable. He told me it would be an hour, so I paid my bill, sat down, and started to read.
Now my car was by no means a pig stye. I had thrown away all the trash before taking my car to the wash. Mainly, it was dust, dog hair, and those yellow flowers that fall off the trees around here.
Less than an hour later, about 45 mins, the kid drives my car up to the front door. I thought wow, he is efficient! Immediately though, I noticed things were not right. I drove off however, because I had errands to run, and I would look it over when I got home.
WELL, when I got home, I became infuriated. You’ll remember that I paid extra for EXTRA vaccuming and detailing. My dash was covered in lint. I would think they would use lint free clothes, being the armour-​all makes everything stick to it. Some panels in the interior were only half done, and once half has armour-​all and the other doesn’t, it is extremely noticeable. The vents had dust on them, which I was told would be blown out with an air gun. The floor mats were not removed to vaccum, because when I lifted them up, yellow flowers were under there. The panel under the back window was not wiped down AT ALL, it was still covered in dust. The seats and the floor mats still had dog hair on them. I know how hard it can be to get it all, but this stuff could have easily been vaccumed off. I opened the trunk, and NOTHING had been done back there, no vaccuming, no wiping down of panels, nothing. Maybe that is extra?
Now for the exterior. Even though I know it will rain soon, I still paid 30 $ to have the bug guts, grime and such cleaned off the exterior. Not only was there still guts and those small yellow drops of I don’t know what it is all over the car, it was streaked up and COVERED IN LINT!!! Again, wouldn’t you think they would use lint free rags???
It seems that in a year, this buisness has not learned the true meaning of CUSTOMER SERVICE. I know, I should have NEVER driven away, I should have requested it be done right! I will be calling to request it be redone, or a refund be given, but either way, I will never bring a car here again, nor will I recommend anyone who actually cares about their vehicle to bring their car here. I could not imagine what would have happened, had I requested the seats and carpets be shampooed, or to wax the outside!!! I shudder at the thought! !!
EDIT: I did call, and they requested I bring the car back. I did, and the front service greeter was very nice and said he would have it redone right for me. I believe the detail department manager was the one who «redid» my car. He did wipe the panels they had missed the first time, and he did do a good job of vacuuming. They did not rewash the car, only half wiped the areas that had grime and dirt on them. I took it home after the «re-​do» and wiped the excess armour-​all off the dash and floor boards, and the over spray of tire shine off the paint. I guess the saying «if you want something done right, do it yourself «rings true.

Excellent value. Got the Supreme wash on my bug covered black Jaguar Xj8. They did a top notch job inside and out!

Well, this place lived up to the previous reviews. Had the $ 22 cleaning, since I drove through 1500 miles of bugs! They did an excellent job, and I’m one picky woman. Gonna go back in another 1500 miles

Staff was friendly and nice. Worked in an orderly fashion. Was greeted upon arrival. Refreshments to purchase was fully stocked. Watched staff wiped down cars and they seem to wipe every single spot with care. Will definitely be coming back to get my car washed.

This place has zero customer service! I have a black truck, which I understand is hard to clean and pron to water spots, and they had to run it thru twice and still had dirt all over it, water spots and soap still left on it after it was washed! The manager kept telling me «this is the best I can do». Why am I going to pay $ 30+ for a car wash that doesn’t even get the job done!

Now called Classic Car Spa. Brushless, the only way to go. They offer a full range of cleaning options from basic wash to microscopic detailing. All at competitive prices. I usually go for the #4. The best I’ve found in the NW Tucson area.

This is now called Classic Car Spa. The branch on grant rd. had awesome reviews but this is near me. I went on a Groupon offer buying 3 classic washes. I must say that the review of The Grant rd. Branch was awesome. This one didn’t leave up to its name. My CRV which was empty of any stuff wasn’t vacuumed well. My trunk had dried up dirty water stains on it. When I entered my car, the woman who owned an SUV beside was complaining about how her car wasn’t very clean inside. Mine also had a dirty hand stain on my passenger car seat on the front.

I went in today for the first time (I had an Entertainment Book coupon) and have to say i would gladly pay full price for the service i got there. Yes, it was a little slow, BUT my car looked brand new and well worth the time spent! It looked like it had been detailed, but had just paid for the Supreme Wash. Larry did an amazing job cleaning and making my car look brand new. I have been to most of the other car washes in town — but this one is hands down THE best! I don’t normally post on Unilocal,only if it is REALLY good or REALLY horrible… this one is worth the trip over!

Drove up at 5pm. They’re open for another hour and a half. Sat in my car in the area where someone is supposed to come and take my «wash order». There were at least eight employees within 25 feet of my car, and not one of them came forward. They were mostly talking with each other, and several even glanced at me, but I was totally ignored. I waited about two full minutes, then backed away and left. This type of inattention is uncalled for at a service business and I will never return to this car wash (which is less than two blocks from my house). I will take my business elsewhere and suggest you do the same. Wish I could give a negative amount of stars.

Hate this place, it’s dirty and littered with bits of trash. Don’t care how well they clean my car, I don’t want to sit around in litter.

Finally I’ve found MY car wash. I started to think the only way to get my car acceptably clean was to pull out my garden hose, soap and chamois and do it myself. But today I went to Every Little Detail Car Spa and opted for the hand wash ($ 25). So just a step above the regular wash and less than a complete detail. I couldn’t believe the time and attention that was given to my car. It took a little longer than a regular wash but it was so worth it. When the attendant pulled my car around to the side I came out to get it but she asked me to wait 2 more minutes while she went over the windows and exterior with a rag. She told me she likes to park dark colored cars in the sun so she can really inspect her work.
While I was waiting for my car I ventured out front where the cars get finished up after going through the automated wash. I was impressed with the care the attendants took as they wiped cars down, polished chrome wheels and carefully make sure each car was well cleaned.
This is the only car wash I’ll give my business to in the future.

I love this place. I have been coming here to wash my truck for over a year. When I got married, I brought my husbands truck. And when my husband and I got a new car I’ve been coming every other week to get it hand washed. Since day one it has been amazing. They remembered my truck everytime, and my husbands. And two weeks after my husband and I got our new car they have remembered us. I believe it’s the manager, but he remembers the car and I every time and doesn’t even ask what I want. As soon as I pull in he already has to receipt printed out knowing I want it hand washed. When the car is done he inspects it’s personally making sure it’s perfect and if it’s not he makes sure the employee fixes the imperfections. I believe her name is Tracy, but she has done the car everytime and I love the work she does. Even when I brought it in and had a few special requests they make sure to get it done without charging any extra. I told the manager that I specifically drive all the way across town to come here since I live on the east side. I pass another «Classic Car Spa» on Grant Road every time but i trust this one with anything I own. I will continue coming here with any vehicle that my husband and I own and I refer them all the time. I love them!

This car wash, also known as Classic Car Spa is just another garbage car wash where they do not pay attention to detail or customer service. Its all about trying to get the most amount of money out of the customer the first time you pull up. The secret is to do a great job so your customers come back. They just dont get it. Typical up sell you on everything telling you how nice of a job they will do, but when its time to pick up the car its nothing but excuses. These guys seriously ruined my day. I just left the place paying $ 89 to have my car detailed and not even joking it looks no different than when i brought it in. So disappointing that there is not a quality car wash in Tucson. They got me once but will not have a chance to get me again.

One of the best car wash places in Tucson. I usually get my car washed, waxed, and detailed there at least twice a year. Staff is friendly and if they are slow, they will sometimes offer you a better deal on one of the more expensive washes.
Waiting area is large with plenty of seating area and even two tables to do some work. They have free wireless available for you to use while you wait They offer plenty of drinks, snacks, and other items for you to purchase too.
The attention to detail is great. My car came back spotless inside and out. If you have any issues, they will resolve your problem.

I had an interior detail done here, it took way longer than they quoted but the interior looked so good when finished I did not care about the time it took.