Downtown Auto Center

The best roadside assistance in Tucson. Thank you Jason! You went above and beyond for us! Thanks you Downtown Auto!

Amazing customer service, kept me updated on arrival time through phone calls and showed up at the time I was told they would be there and the driver Chris was very friendly introduced himself and treated us very professionally. Nice to find a company that keeps customers satisfaction a priority! Definitely adding them to my list of contacts and will recommend them to everyone.

We winter in Arizona and recently called AAA for a tow when our car hit a big rock in the road and blew out a tire. Matthew from Downtown Auto arrived earlier than we were told and did a great job towing the vehicle to the dealership service center. He was friendly, helpful, and very efficient. Thanks to our AAA membership there were no charges for the tow; wish I could have said the same for the tire and rim repair. Thank you, Matthew!

Truthfully I have used downtown auto center for paid service one time with no issues. They repaired a truck for my daughter and had it running quick.
But I have also been there two other times were they fixed the problems so quickly that they did not even charge me. Once my wife was in the area and had a loose wire that caused engine issues. They opened the hood saw the issue, plugged it in and no charge.
Another time I had a dead battery on my motorcycle in the area and I was unable to get anyone to give me a jump. I managed to push it over, expecting to pay for a jump and they were closed. But they staff brought me in and jumped the bike, again no charge.
Friendly and positive staff.
My only issue is I live too far away to use regularly.