Ran Nail & Spa

I asked for the spa pedicure, and, to my surprise, a man was assigned to me. This was my first time that a man had done a pedicure for me, so I was a little skeptical.. . His name was Jay, and he did a great job on my toes.
The staff was courteous and friendly. I witnessed the foot sinks being sanitized very well. The overall ambiance was clean and organized. However, this nail salon does get crowded, so be prepared to wait. Also, because all the seats were occupied, the smell of nail polishes was strong and slightly irritating. The place needs better air circulation.

My mother & I used to come to Ran every other week to get gel manicures, and for awhile we were more than satisfied with the results, however in the past 6 months something has drastically changed. Being a regular at this nail salon you would think that when you go in on a fairly busy day that you would be treated fairly and given a great manicure for the prices they charge here, however the woman that did my nails rushed, and did a sloppy job. My nails were crooked and there were blank spots on the ends of my nail-​beds. After this experience I began going to Coco nails in Monroe, and I can honestly say I have never been treated better, and their manicures cost 15 $ less! They have an adequate amount of stylists unlike this salon, and treat you with respect and take their time on you no matter how busy they are! Currently I only go to Ran if I have an extreme emergency. This Friday I went there for a basic manicure and was told to wait for 30 minutes, I went to Starbucks and waited about 25 minutes before walking back to Ran. When I arrived no one greeted me or even acknowledged my presence, even though I had been there not even a half hour before. This was the first strike. As I patiently waited another couple of girls walked in, they were taken care of and sat down, as I STILL waited. Finally they took my friend & I after about 40 minutes. When I finally got to sit down the woman who did my nails was rude and rushed, and ultimately ruined my nails. After finishing and botching my nails the woman sat me at the nail dry bar. After 5 minutes I guess she did not want me in the salon because she came over to me and quickly & sloppily put on a quick dry top coat. As I exited the salon my nails chipped and smudged leaving my nails a complete disaster. NEVER AGAIN will I come to this establishment. Overpriced, horrendous service and distasteful management. Do not spend your hard earned money here.

Walked in at 6:30pm for a Gel Manicure. They were busy but the woman who I presume was the owner asked if I had gel on, which I do and she said sorry they close at 7. There was no offer to make an appointment. She just said Bye. I won’t go back.

I have been there a few times. The first time I went there, there were busy and I blamed on the bad service on the fact they were busy. I have them more chances and today was the last drop. I walked in and the owner didn’t even smile or say hi. In fact, she gave me a nasty look because I took 5 min to pick my color. The young man who did my pedicure was nice. After that, I had to wait for my manicure. The young lady came over, no smile. She seemed so annoyed. She then proceeded to do my my manicure and asked me to pay. She was looking at my cash and pointing at how much money it cost for the wax and the manicure. It’s like she was hinting at how much money I should tip her. She didn’t give me a receipt. (tax evasion) she didn’t even help me take the cotton in my toes or put oil. Not a thank you or have a good day! Nothing. I tip 20% and I don’t ask for anything special. I am so disappointed

The worst pedicure ever. They don’t really scrub the heel, take off the cuticle, or do a decent foot rub. Huge waste of time. The paint job was also inferior. Looked like I did it myself.

I heard good things about this place so I thought I’d give it a try… Had a terrible experience, they were rude and service was rushed and poorly done.

This review is based on my recent experience. I think this place is very clean a little overpriced. However, if you want designs this is not the place to come to because they are very basic in their work. This lady asked for a simple design the man doing her pedicure didn’t know how to do it. The owner Joy started to do it. She also didn’t know what she was doing and started huffing and puffing because the costumer wanted to get black design as well. Joy kept telling her that was an ugly color. The costumer never came to the place so I told her that this wasn’t the place for designs and your the costumer you should get what you want. It took the third person to finally get the design right. That’s ridiculous and Joy’s attitude was unprofessional.

I usually like this salon but today I did not have a good experience.
It was very crowded, not even a place to sit. I was rushed to a seat after 10 minutes of waiting. The lady made me bleed on 3 fingers by accidentally cutting my skin instead of my cuticles. She rushed through the painting, not bothering to take off all of the old nail polish. My nails did not come out as I had expected. There was barely any polish on the sides or top and you could see the multiple layers she had applied.
After my nails I went to get my eyebrows done. The same lady, again, quickly applied the wax and was soon finished.
When I was done with eyebrows I went back out to the main part of the salon and had to stand in the corner by the door with my wet nails. No one made movement to offer me a seat at the drying station.
When I got home, I realized that my eyebrows were not fully waxed and I was not pleased by how they looked.
I was very disappointed by the service. Every time it is crowded, they do not make a good effort to give their best service.
Other times I have gone to this salon, I have been very pleased, but this experience was unpleasant.

Went for the first time for a mani and pedi. The staff was extremely friendly and quick to greet me when I arrived. The salon was very clean and they have a great selection of colors. I opted for the regular pedicure, though I was presented with a menu of other options and add-on’s. The pedicure was about 25 minutes and had a scrub, hot rock massage and lotion with massage.
The manicure was great too — she cleaned and clipped my nails and asked if I wanted my cuticles trimmed rather than just doing so. another woman gave me a neck and shoulder massage during my manicure and then again while my nails were drying.
Being new to the Trumbull area this may be my go to nail salon. As others arrived they were greeted by name and it was obvious that the staff and owners take great pride in their customer service. They also have extended massage services and waxing. Great salon!

Have had good consistent service here and glad it’s affordable and convenient. They take their time and are very courteous.

I love this nail salon! It’s very clean, has fair prices, and Christin does the best manicure and UV gel – it’s obvious that she’s very experienced. So happy to have this in Trumbull center which is 5 minutes from my house.
GSM
Trumbull, ct

The worst pedicure ever. They don’t really scrub the heel, taken off the cuticle, or do a decent foot rub. Huge waste of time. The paint job was also inferior. Looked like I did it myself.

This is by far the best place to go to in the area. It has very reasonable prices for every service that is offered. This place provides excellent service, my nails always come out perfect, their manicurist and pedicurist are very meticulous: they make you feel very comfortable and at ease, they also do great waxing, and the free massage is great too! Aside from reasonable prices, excellent service, this place is exceptionally CLEAN! That’s a big deal for me always worried about catching some kind of fungus or something, but here everything is so clean, sanitized and very well organized, and very well managed!
Overall very impressed and happy with this place and since I live very close it has become my spot, love it here. Hope my review was helpful.

Extremely fair prices for the area! I’m used to cheap prices since there’s atleast one nail salon on every block in Brooklyn, but grew up in Trumbull. Went for half a leg wax and she took her time, i didnt get any rashes like usual and any stray hair she got with tweezers. Highly recommend this salon. Feels like a high end salon without being expensive!

Stopped here today to get my eyebrows waxed. only $ 8.
Took me right away. (Actually they asked one of the patrons currently in the middle of getting a manicure if she would mind being put on hold for a moment while they quickly took me to a back room)
Did a great job. Usually at other salons my eyes tear up, but not here.