Smashburger

Best burger ever! But the reason im leaving this review is because the manager there was absolutely fantastic! It was my first time there and ive never experienced such amazing customer service.

Loved the food! Staff was really friendly and the service was quick.
I recommend to everyone. I will eat here again.

I had never been to a Smashburger until recently. I heard they had a gluten free bun option so I figured I give it a try. Upon arrival it was hard to make a decision as all the burgers sounded so go, I opted for their burger of the month because it had a fried egg and eggs and burgers are a genius combination.
The order process is quick and the young man at the counter was very pleasant. Food was it out in flash and I was on my merry way.
So about the burger, it had so much potential! All the right toppings and flavor a but two key mistakes were made. First they do not let you choose your cook temperature so unbeknownst to be that means your burger is cooked well done. Not a win on my book. Well done red meat should be illegal! So I was disappointed in the overdoneness of my burger. Second failure was the egg, usually when you get a fried egg on a burger it still has some runniness to the yolk, but much like the burger the egg was well done. I was yolk dripping out making a big mess please!
I stopped in one other time to see if the first time was a fluke but it was not. Makes me sad because I think if they just allowed customers to adjust the temp to their liking you may have more satisfied customers. Just my two cents for what it’s worth.

The name says it all, they smash the patty all the way down and your left with a thin smashed patty. The fries that everyone on here raves about are nothing special. Italian olive oil, rosemary and garlic. A recipe chef boy r dee could have come up with. If you want them exceptional then try Greek olive oil. The food is okay, it isn’t bad but it’s nothing special. I’ll take five guys any day.

In the same vein as other upscale fast casual burger places like 5 Guys, Burgrz, B Spot, etc. It wasn’t terrible, but at the same time I’m not going back. The people that worked there all seem nice and the place was clean so there’s that. Also, I saw a lady pay $ 2.50 for a glass of «Vitamin Water». LOL, what a dummy!

My new favorite burger joint! I’ve been twice and it was fantastic both times. The counter staff is terrific. The only thing that could possibly improve… are the food runners. They were lacking both visits. But everything else was perfect!

They have great sides and shakes here. Smash Fries and Salted Caramel all day. Oh yes.
Unfortunately the burgers are just alright. They are decent, worth eating, but nothing remarkable (and not so tasty as they seem on paper, as the menu makes them sound). This probably wouldn’t be a big deal if the place didn’t have the word BURGER in its name. But since it does, I expect better.
It’s also a little pricy for what you get. A coupon certainly helps sweeten the deal, imo.
Pro Tip: The Truffle Mushroom Swiss sandwiches (burger/​chicken) are vastly improved when you dip them in the herbed olive oil at the bottom of the Smash Fries. Next time I come in I may just request a small cup of the oil for dipping.

Employees were very nice, food was awesome. Will definitely be back. A bit on the pricey side but worth it. Was very happy they had Vitamin Water XXX in their fountain dispenser (that was a big plus — LOL!) I got avocado burger and veggie frites — husband got bbq cheddar burger and regular fries. We both enjoyed the experience.

We were greeted promptly with a smiling face. You order and pay, they give you a table number and their runners being your food to your table. Nice décor, comfy booths.
Great burgers, the highlight for us was the egg bun. SUPER GREASY though. Pay the extra ands get the larger burger, a ½ pounder would be much more filling. The fries are shoestring and didn’t hold up next to such a yummy burger. Tazo iced teas! That was a hit since I don’t drink soda.
We paid well over $ 20 dollars, I think they should’ve been 2 «$» signs on here to be fair.
My Husband and I both agreed, we prefer Culver’s to Smash Burger.

I have been here many times and the food is always very fresh and flavorful. Good quality ingredients and a wide variety of different burgers and chicken sandwiches. It is hard to go wrong no matter what you order. A clean and calm atmosphere make for a very nice dining experience. One of the best quick serve restaurants around and for a chain one of the better burgers you’ll find anywhere in the area. Definitely give this place a try.

I don’t understand Smashburger. Very overpriced. Just one burger, fries, and a drink added up to over $ 10. Plus, the burger is very small and the fries are the thinnest that I’ve ever had. I will not be going back any time soon.

First at smash burger the bill came to $ 11.52 for lunch. Burger sweet potato fry and a ice tea. Wow not a lot for nearly $ 12 bucks and this ¼ pounder. The burger ok not great and filling and not a good value. Or maybe I just didn’t order the right meal. Anyway the best thing on my order was the sweet potato fry.
Ok eat and be happy.

My first time trying this place. The create your own is great but mine didn’t turn out so well. Pretzel bun sounded good but I didn’t care for it. Then I added jalapeños thinking they would give a small kick when in fact they kicked me alright… Hard. I was digging them off after the second bite! Good place but just not for me. The fried pickles are great and the sweet potatoe fries are awesome!

I loved my burger but darn it’s a turn off when you go into the bathroom and after using the bathroom their is no toilet paper. No toilet and they don’t even have paper towel for ur hands so that means no wiping = so not cool! Never will i go back there!

I also do not get smashburger! :)
The food is excellent in taste but very simple and in small portions. I dont understand where my 11 $ went while I’ve received a 5 $ worth of food.
Burgers come in regular or big, where a bis is a normal sized burger and regular is childrens sized. I didnt leave very full and felt like I spent a lot.
The place was empty at 5 am in my experience as well, which i consider strange but desirable.
I wouldn’t come again because of the prices, but if it doesnt bother you I agree that the food tastes very good

Ohhhh dang! This was a very pleasant surprise. This place is AWESOME! This is a walk up to the counter and order your food, type of place. Kind of like a Chipotle for burgers. The staff will then bring your order to you at your table, check on you throughout your stay, and they clean your table off when you’re done.
The burgers are amazing! The fries are some of the best shoe-​string fries I’ve ever had. This is really no exaggeration. And for the price? It’s around $ 25 for 2 burgers, 2 fries and 2 fountain drinks.
Having recently dined at B-​Spot and having that for comparison, Smashburger wins that battle without a doubt. I don’t give out 5 stars all the time, and certainly not for «fast food,» but this place really deserves it.

It’s a burger chain. But it’s kinda like the «Chipotle» of the Mexican chain world. It’s near my house, fresh and delicious, with a variety of burger or chicken sandwich options– and this burger snob has never been disappointed (consistently yum!). Their concept is truly a smashed burger– flattened burger, veggie burger and chicken meat with a great array of toppings and flavors. Here’s some highlights: My friend likes to go standard with the regular cheeseburger. It’s just a pretty good burger with the regular toppings. I’m a bit more adventurous with the burg, and I like to get their veggie burgers spicy jalapeño Baja style, or with Truffled mushrooms and Swiss. Their chicken is pretty good too– try their spinach, cucumber goat cheese or maybe the avocado club.
The sides are another reason to stop there for take-​out. Their smash fries with rosemary and garlic are quite addictive, and I enjoy their flash fried veggie mix as well. But if you just paid attention, you’ll remember I said to get take-​out. The atmosphere screams fast food, even though they’re pretty clean inside. This isn’t a ‘change your life’ burger, this is a ‘burger craving that’s on the way home’ kinda place. The fancy toppings and fresh ingredients keep me coming back.

Sorry, I don’t get Smashburger. But the place was completely empty when I got there at 5 PM and only had one table occupied when I left, I guess others aren’t getting it either.
Why don’t I get it? Well the menu is limited. The prices are high and the time it takes to get your food prepared is relatively long.
Burgers were available in two sizes. Smashburger calls them regular and big. I ordered the big. I would describe the big burger as small. It certainly could not have been over about 3 ounces. I selected a canned burger which was basically a bacon cheeseburger served with a minimum of lettuce tomato and onion. And I ordered the Smashfries and drink. Does that sound like it should have cost $ 11.63? I could have stuffed my face with multiple double quarter pounders for that much money. The Smashfries were very thin cut shoestring style and were herb seasoned. They must have been prepared at too low an oil temperature because they were greasy. They were so greasy in fact that after I washed up, I still felt as if I had just received a lube job.
The burger itself tasted pretty good. But I would put a price on something like this at around $ 3 tops. That entire meal should not have cost more than $ 6. $ 11 and change was an insult. And judging by the empty tables others did not wish to similarly insulted.
The place is very close to where I am doing some work, but I think I will opt to drive a bit farther rather than to go to Smashburger.

I LOVE Smashburger! I’ve been meaning to come here for a little bit, but the weather wasn’t cooperating, so I finally got a chance to came in here today. It’s closer for me to come here then the one on Orchard Lake Road, and I’m thrilled that Smashburger is here in Michigan.
I love their burgers. From the first time I ate here, I was in love. However they cook the meat tastes delicious and its a nice treat for me to come here and dine. I usually go with the original smash burger on an egg bun with the haystack onion rings, which is what I went with today. I would love to come here more often, but their just far enough away from home that if the weathers bad, it’s difficult for me to get in.
Also, if you go here, you MUST try the haystack onion rings. They are delicious! My favorite of any that I have eaten in the past. They also give you a dipping sauce to go along with it that sort of tastes like thousand island dressing. Its a must have!
Overall, I had a good time here. Food was wonderful, service was good, prices were right on point. I plan on stopping in here a few more times over the next few months now that the weather’s getting better.

Jacob and I stopped here for a late lunch on a cold Saturday afternoon.
Ordering was easy. We looked over the menu real quick then a friendly cashier answered the couple questions we had. Bill was a little expensive — about $ 17 for the both of us.
The restaurant is filled with nice tall booths with plenty of privacy. Our burgers came out quickly. They were picture perfect! My bacon burger was so flavorful and juicy without being too greasy. The bacon was a touch undercooked, thus a little chewey but it wasn’t bad. Their fries are perfect… I love a good, crispy shoestring fry. Jacob’s burger was also great. We both loved our meals.
I wish there was a Smashburger Downriver so I don’t have to drive 45 minutes the next time I’m craving a good burger!