Nordstrom

This Nordstrom store is my fav to go for shoes… it was originally a shoe store. And when they have a shoe sale WOW I save a boatload of money. !! They carry the biggest selection of dresses anywhere, from simple straight to georgous formal and black tie occasion dresses. The «Shopper helpers» in the dress dept are only happy to help me pick out color and style while I’m in the dressing room, so convenient. No redressing to run out on sales floor again. Come here for a day of fun shopping. Parking is a breeze here to.

Love Nordstrom :) The store speaks for itself. My sister and I are very picky when it comes to shopping and often buy things and change our minds by the time we get home. Nordstrom’s is very helpful when it comes to returns… They ALWAYS accept my returns and exchanges without a receipt.

Nordstrom is one of the best clothing retailers ever. I am an extremely picky shopper and often change my mind on items I buy. Without ever giving me attitude, they accept my returns and exchanges without a receipt. Good company, good staff.
Bill who works in the men’s department is the hands down best employee they have. He has been working in retail for 30 years and knows his stuff. He is very patient and knowledgeable about the brands and how they should fit. Most sales associates have a hard time understanding how brands should fit and just rant about general brand information and history that they could have read on wiki as a way to try and impress customers, but Bill is very professional and straight to the point. Most importantly, he adds his own personal opinion without simply stating whether he likes it or not. He is my go-​to from now on.

I love Nordstrom, but the service at this location is hit or miss. I’ve had difficulties with returns here (first and last time I’ve ever had that issue at any other Nordstrom.) But, I’ve also had a wonderful associate in the men’s wear section help me pick out just the right suit and get it all sized and ready for a wedding that I was about to attend.
If you live close to here, it’s a decent choice. If you can find a better store though, you’ll probably be better off.

My comfort place. I’m never disappointed by the service and the quality is excellent every time

My review is for personal stylist Renee Jackson. I met with her a few weeks ago for the first time in search of a dress or two for photos and hopefully for a wedding.
I love shopping and put together some great things I do believe but to have someone else pull the styles I already would have and have them ready waiting for me was great. Plus there was someone to zip or button! She «got» my look right away. She pulled things based on the description of 1 skirt and I loved 90% of the items! The prices were all over which was nice because it gave me choices. I ended up buying 2 dresses, 1 of which my husband loved.
Renee was not too pushy, she was not snotty or rude or trying to just make a sale. I felt like she wanted me to look and feel my best. Being 29 can be tricky to dress because you want Fun but know it’s time to look like an adult too. Renee knew what I meant.
She went beyond the appointment and ordered in my dream skirt and called me as soon as it came in! I was so impressed by her kindness I again set up a time for her to help style my husband for our photos and friends wedding.
The best part? The appointment itself is free! No obligations!
I cannot wait to continue to meet with Renee as our special occasions and events and family photo opportunities come up!
I am biased as she is the only stylist I have met with there but why change something you’re happy with!

Best place to shop and have lunch! The café is always fresh and fast. Employees are always friendly and Helpful in every department

My mother visited the lingerie department for mastectomy prosthesis fitting. Joanne was the Nordstrom person who helped her get the correct fit. My mother was concerned about going, however, Joanne was so skilled and so kind and caring that it made the visit so much easier. And, she was able to get everything she needed for a comfortable, natural look. Thanks so much!

This review is of the cosmetics counter and Meredith Buyers whose business card reads «Business Manager — Advanced Skincare». She is a scammer who sold me Arcona products to balance out the skincare product I was originally returning.
I asked to see the Mario Badescu soaps and toners because I was familiar with them and how they react on my face. Because it wasn’t as pricey as what I was returning (because that product didn’t work for my skin) she directed me to Arcona products. She blew a bunch of smoke. She was definitely a merchant in Morocco in another lifetime as she was haggling hard up in the cosmetics department that day.
The worst part of her whole «pitch» is that she tried to sell her own skincare philosophy on me, which was inconsistent with how she presented herself to the world. She talked on and on about all natural and organic products with quite a bit of filler in her lips. These weren’t questionable Angelina Jolie lips. Her lips had no creases. Her tarantula eyelashes are the result of all natural and/​or organic ingredients. TOO MUCH MAKEUP. TOO MANY LIES. Get real and stay true. That’s hard to do, I suppose, in business…

Nordstrom’s is what shopping used to be like when I was a kid. I honestly had forgotten what it’s like to have customer service and quality and attention. The floor manager in the shoe department saw my confused and desperate face and asked me what I was looking for. It’s summer time and of course I’m looking for tall leather boots in a size 12. She sends someone off and 5min later the last pair of tall boots in my size arrives. I try them on, pay for them, and as I walk away I thank the lady and she’s like, «So glad I could help». Pretty genuine too! The lady who helped with my shoes was alright, very friendly and helpful. She did neglect to offer me to sign up for anything Nordstrom related and also forgot to put on the shoe stretcher spray I had asked for, but you just couldn’t pay me to walk all the way back across the mall to get it done once I had finally got to my car. Oh well.
All in all a great experience and I’d love to come back. Nordstrom is THE place for shoes for size 12 and up feet. The choices! The choices!!!

Best place to get your cosmetics! I personally love their Dior team. I am even excited about all their trend shows and especially mascara madness. Buy two and get the third free?! you cant beat this deal especially with Dior Addict Mascara! YAY!

I always have a great time shopping here. I am greeted with a smile and not immediately felt the «Sale» is paramount. The Sales Associate always seems just interested in my day first.
Upon this trip I was looking for a pair of red bottom shoes; Christian Louboutin. I wanted a certain color I had seen last year in October. They didn’t have them. The Sales Associate took the time to call other stores while I browsed. Wonder of Wonders they are being delivered to me and Shipping is Free; Fed Ex.
Even when I went to the Cosmetic Department I received the same stellar treatment.
Now I can’t wait to get back home, open my box and strut in my new Pumps.
Please Nordstrom’s come to Savannah GA. There is plenty of untouched land in the surrounding Cities.

One if not the last major retailer in America that ever sales person is your personal sniper. They keep your size on file, will ask if there is a budget and run for all the things you need to make a clothing experience possible. While yes a bit pricier you always leave looking good with quality clothes.
I highly recommend if your shopping for a suit you talk to Ms. Djordjeski. She will dress you to the nines every time!

Oh Nordstrom, how I love thee ! :)
I love all the variety of classy clothing and home décor. I love the sales clerks– they are always so friendly and helpful.
If I need an evening gown or just casual clothes for the beach, I know I can find it here. Good quality items that are made well and a step above average.
I love triple point days, and receiving certificates of shopping dollars in the mail every so often. Even though this is a very nice store, they still have great deals– and they do it without making it feel like some discount store.
I love the décor, and the café.
I like knowing that anything I buy is going to be wonderful– and if for some reason it isn’t. I can return it up to a year later with no questions asked. Truly a classy store.

I love the service in the beauty area here. Stopped in because the Partridge Creek store gave me the wrong Dior product. Brought it back here because it’s close to my work. Everyone was overly friendly and not pushy! Easiest exchange I’ve ever had and told me about their promo in a few weeks. Awesome.

I like the products they sell, but I don’t like their customer service. One day, I went to Estee lauder to buy cosmetics. I’ve been used their cosmetics for long time. But the lady who works there, she yawned and sighed all the time when she got a customer. It was afternoon, so she might be tired, but it’s not supposed to be!
And another bad thing, I went to bag dept 2days ago. I asked one question if they carries specific bland to a lady at the bag dept. Then she said «Not at all.» That was it. She turned her back, and she didn’t even see my face. It was rude. I really felt like she didn’t care about customer at all. Is that Nordstrom standard customer service?

Shopped at Nordstrom Somerset for a few hours. Good shopping experience. We were helped by Shanelle in TBD department. She was super helpful. We used to shop with her at Nordstrom in 12 Oaks mall, followed her to Somerset, because she is that good! She’s a great addition to Somerset’s staff!

Another well-​deserved one star for the crappy women’s shoe dept. My dog chewed up my Rainbow sandals over Memorial weekend, and the Californian in me just can’t live without Rainbows, so I decided to stop at Nordstrom to grab a new pair.
There was a guy at the cash register who was, honest to God, the worst, and biggest jerk I’ve ever met in my life. I asked him to search for a new pair of Rainbows in the back bc the edges of the sandals on display were frayed, and I felt like the layers were going to come apart. He then told me that, in his *five* years of experience at Nordstrom shoes, all rainbows looked like that… pretty much implying that I was being picky. What a joke, seriously. Way to make a paying customer feel stupid and as though her money was unwelcome.
AND, fyi, that couldn’t have been further from the truth. I’ve been buying and wearing Rainbows since 2007. I’ve examined the sandals at various stores in SoCal, Nordstrom locations in California, AND the Rainbow Factory in San Clemente, and I’ve never seen Rainbows in such poor condition.
I almost swore Nordstrom off bc of this loser, but I was in Twelve Oaks today and ran into the nicest gentleman who helped me out. And, btw, the Rainbow sandals over at Twelve Oaks are in good condition — the edges aren’t frayed, and the straps aren’t as stretched out. See Antwoin at Nordstrom Twelve Oaks (review will come soon) for all your shoe shopping needs. He understands the importance of good customer service and common human courtesy.

April 19^th, around 2 pm, I was at the Café with a friend, it was his birthday and we went there for Lunch for his birthday and when you go there to eat, you pay first and so after the meal, I did leave a tip and I thought it was four one’s and I did make a mistake and I gave two one’s and two $ 100.00 bills and I called the Café 4 times and asked for the waiter and then I called asked for the manager and told her what I was calling about and she said she would have the waiter call me back, he said his name was Arthur and NO one has called me back and I would appreciate a refund and would like to know why no One has called me back?
James Staley
1057 Stratford lane
Bloomfield Hills, MI 48 304
248−594−6267

Before you read further, I must clarify that this review is primarily for the women’s lingerie department. I’ve only browsed the other departments, although I did have a great experience with their returns department as well. Oh, my husband gives a thumbs-​up to the coffee in the café too, cuz he’s not about to loiter in the lingerie dept while I try on bras.
First: Returns are awesome. SUPER easy. I ordered a bunch of items at Nordstrom online (there was a sale) and not one thing fit me. So I brought the whole mess to the Customer Service counter and all they said was «Aww, sorry it didn’t fit!» and processed a full refund. All the money was back on my debit card within 24 hours. Awesome.
Okay, now onto the lingerie department! I have been cramming my boobs into a poorly fitting 36DD for most of my life, because that was about as close as I could get in just about every store in the USA. I didn’t even know that Nordstrom carried crazy sizes (up to J cup, in some brands) until a friend wrote about it in her blog, at which point I dropped everything and raced over there. Based on their online size charts (and measuring myself in the bad bras), I needed a 34H. I was still pretty doubtful, but figured anything was worth a try at this point.
Upon entering the department, someone offered to help me almost immediately. I hopefully asked if they had anything in my size, and almost died of shock when she said «Sure! Be right back» and disappeared into the stock room. I REALLY wanted to keel over when she reappeared with over a dozen bras for me! I had never seen a 34H in person, and here was a whole bouquet of them!
Let me just pause here and say: Ladies, get a bra in your size. It. Is. Life-​Changing. When I finally put on the correct size after 30 years of wearing the wrong size, I almost cried. My shoulders didn’t hurt, there was no gap under the cups, the center actually touched my sternum, and best of all: with everything properly lifted and framed, I instantly appeared to have lost 10 pounds. I had a waist! Holy crap! I literally jumped for joy and almost called my mom from the dressing room. I couldn’t wait to get home and try on all my clothes over these bras — everything was suddenly going to look amazing!
The saleslady brought me a few more from the stockroom as she found different styles I might like, and offered to help with fit. I’ve never been in a position to actually pick the «best» out of a multitude of well-​fitting bras! Every other shopping trip has been a matter of finding one that looked & felt not quite as bad as the others. Having to narrow down to 2 or 3 that looked & felt amazing was quite a new thing!!! And, finding a big-​cup-​bra that has dainty little bows & lace & doesn’t look like a bulletproof vest is kind of a miracle all on its own.
YES they are very expensive. But poor quality & fit has its costs too. Invest in some really good bras, especially if you are a weird size, and take good care of them — hand wash, line dry, store gently. They’ll take good care of you for years!
I crippled the bank account to buy 3 bras on that first visit, and took a friend there a few months later to try and find a few more. We had the same experience: great service, great variety, great quality. On the 2^nd visit I bought 2 more bras (including the most comfortable plunge bra ever, now I can wear low-​cut tops with confidence) while my friend bought just one for herself. She is a REALLY crazy size and was super happy to find a good fit. Having had multiple excellent experiences, I would definitely send everyone I know to buy their bras at the Somerset Nordstrom. Save your pennies and go. It is worth it!