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Work Description: Was ‘SUPPOSED’ to do a FULL property infrared inspection, plus termite and homes inspection.
Comments:HORRIBLE HORRIBLE HORRIBLE Experience!!! After 4 MONTHS of waiting for my infra-​red report and repeated calls I finally dealt with a Dave Moore (Hamilton, NJ) This man yelled at me, lied to me and tried to BULLY me into signing a release form to get my money back. The lying part was that he told me that they DO NOT make a report then literally seconds later says ‘Do you want me to send you the report?” REALLY Mr. Moore? you stated that you do NOT do a report then you ask if I want it sent to me. Then he says the olé «Trust me» Wake up Mr. Moore, trust is earn not automatically given! Lots of yelling at me on phone, told me he emailed me Friday Oct.17, On October 21^st still No email and nothing in spam. ANOTHER LIE! He then states «I’ll give you a refund IF you sign a media release» (meaning I will NOT give bad reviews) This is BULLYING and ILLEGAL! I immediately contacted the Hamilton Better business Bureau and they CONFIRMED what he said was indeed ILLEGAL. I even gave Mr. Moore 4 more chances to avoid all this and he shut off his phone. (2 calls to his cell which was shut off, a call to his office and a call to his District Manager. EASILY to tell we are NOT dealing with a very sharp business man. He will now have bad reviews on EVERY site I can find, ALL OVER $ 200 Certainly no rocket scientist here. Also just today October 22^nd I receive a voicemail from his district manager saying me wants to send me the report… REALLY? You told me there was NO report. It was also explained to me when I booked the inspection that this man would inspect the ENTIRE property. The property is on an ACRE of land, The man never even went into back yard. BOTTOM LINE: There are many home inspectors, Do yourself a favor and use another service. This man is a LIAR and a BULLY.
The termite inspection was performed by another agent and a TOTAL joke. I am a former licensed termite inspector and ALL he did was ‘SAY’ he looked under the house and saw no mud tunnels. Well there’s a zillion places termites can enter your house. No walls were tested. He even went on to tell me stories of houses that he inspected where people literally had walls cave in but he did NOT see any evidence. That’s because he is NOT qualified then.
If the house inspection is a visible inspection WHY do we pay extra for a Termite visual inspection?
Because they are ripping you off!
The man’s OWN DISTRICT MANAGER says he is wrong but the man still will NOT refund my money. PLEASE ANYONE WHO HAS BEEN TAKEN BY THIS COMPANY PLEASE CONTACT ME!!! Let’s file a class action suit against this company! Your house is the biggest purchase you will make, don’t let these people ruin your life!