a paint store is a paint store is a paint store, right?!? professional painters are pretty loyal to their paint brands: quality, durability, spread, cost, colors, sheen etc… these are all factors in their decision-making process but what makes a particular branch of a national paint company stand out to the average amateur house painter? probably their customer service, and this place delivers if you know what you want, excellent if you want some help, make an appointment with their in-house ‘decorating consultant’(mary kate) who is fabulous, and will come out to your home with paint chips to help you find that perfect S-W shade(gratis) they also run great sales from time to time, which helps to set this place apart from that other major national competitor that i like