Couch Potato Plus

Very pleased with our purchase. Tracy was helpful; prices were very reasonable. Would definitely buy here again.

This place is great and has excellent prices. They sell new and used! They gladly ordered me a pair of orange chairs as their customer service is super! Go check them out. Love the name too!

I had been in store before and liked what I saw. I seen they were going out of business so I stopped in to see if I could find a deal. I found they had a bed frame set on sale for $ 199 for all the pieces which were a headboard, footboard, and two side rails with drawers attached and the sign read «eastern king» so I thought it was a great deal. We picked it up the next day and it stayed in my garage a week before my husband put it together in our room. Turns out the set was not an eastern king but a cal king and our mattress is too wide and too short for it. My receipt reads «final sale» so I am sol and when I drove by the doors are closed and phone is disconnected. So my good deal on a bedframe turned out to be a loss since it now sits back in the garage until I can sell it… next frame I buy I will for sure take a measuring tape!!!

I came in on 3 occasions to browse and chatted with the owner about my need for 3 dressers. The day I made a purchase I came in with my daughter (whom I was shopping for a dresser for) and ended up purchasing a fairly large painting. I told the owner I would be back for more items later in the week.
I took the painting home and my husband HATED it. I figured that since I had my eye on several pieces and expressed to the owner that I would be back later in the week to purchase them, that the she would be open to letting me exchange the piece, putting the money from it towards my new purchases. (After all, she was going to be receiving a decent chunk of money from me as a customer, since I planned on buying multiple items.) I called the store and expressed to the owner that my husband had unfortunately HATED the piece and asked that I bring it back in and put the money towards the other items I was going to purchase. Unfortunately, she was completely unwilling to work with me what so ever. I explained to her that I did not want my money back and that if she was unwilling to work with me, that my husband would not be happy about my purchasing the other items I had planned on buying. This did not seem to bother her one bit.
I was surprised that being a small business owner, she was not willing to work with a customer who had shown a fair amount of interest in her business and was going to make a fairly large purchase. Now not only do we have a large painting (now in our garage) that my husband hates, but we also have a sour taste in our mouths due to the dissatisfactory experience behind it.

I went into this store looking and hoping to find a new buffet hutch. I saw several that I liked, one was too big and the others not quite what I was hoping for. When I walked to the back of the store, I saw this beautiful french country hutch and fell in love with it immediately. I came back later that day with my husband so he could see it. They we noticed a lovely bookcase at the front of the store and knew it would be the perfect complimentary piece. We ended up purchasing both. The store is clean, the people who helped me were so friendly. They delivered (for a reasonable fee) and set it all up for us. The only downside was that we had to wait a week for delivery, but it did give us time to re paint the whole dining room: D

Cheap quality furniture — can find better stuff elsewhere for comparable prices. Apparently the owner will say anything just to make a sale. Not going back.

I’d driven by the store lots of times and never went in. My mom went one day and told me they had really nice stuff. Hubby and I decided to check it out since we were looking for a new couch. The man that helped us was very helpful. They had a great selection of items. We ended up picking a sectional. Only 1 issue. When they loaded the ottoman in the truck they ripped it. They informed us as soon as they arrived and have ordered us a replacement one for delivery anytime. I’ll definitely go back.

I heard about this store from my parents who live locally so I decided to drive to town to check it out. Had I rated them right after our purchase & before delivery I would have given them 5 stars hands down… (cont. to read on)
(BACK STORY) My husband and I had recently relocated from SoCal to the Bay Area and had sold off our bedframe, nightstands and couch before we moved. We had been shopping around, but everything in the Bay Area was more than we wanted to spend. We started looking at craigslist ads for used furniture, but my parents convinced me to come check out this place before we made any final decisions. They told us it was a consignment store, but always carried things in good condition and for reasonable prices.
I arrived at the store with my Mom and I immediately started seeing things I liked as far as the styles we were looking for. I couldn’t get over the pricing as it was very reasonable indeed. We were greeted by a nice lady working the front counter who helped us with pricing and seeing also what could be ordered in from the catalog. We were then informed that they were not a consignment store and had just recently opened (a consignment shop had been there prior) I was pleasantly surprised by this to see that these prices were for NEW furniture.
I found a couch, sleigh bed and matching side tables that I fell in love with. Sent pics of them to my husband as he was stuck at work. I also had them order in an ottoman from the catalog to match the couch. Total for everything (including delivery/​setup) was about $ 850. Not bad at all for everything being new. Only thing that wasn’t new and sold to us «as is» was the sleigh bed as it had been discontinued so we bought the floor model.
(WHEN IT ALL WENT BAD) Our furniture arrived and the 2 men setup the bed. They were in and out very quickly. I didn’t have a chance to inspect anything closely until they left as I had to contain our dog while they were here. I discovered a HUGE rip on the leather side of our couch which was covered with black electrical tape! The bed also had some decent chips in the wood that were not there in store. I immediately called the store and had to wait for them to contact me back. They offered to take our couch back (if we paid $ 150 for them to pick it up again for the truck charge) and we could exchange, but I wasn’t happy with that. I felt as though they tried to cover up this hole on purpose. The owner informed me it was a «factory second» and came that way from the factory. I informed her we were told just the opposite by the woman in the store and her words were that it was «brand new». The owner also stated it had a sign on the cough stating «Factory Second» which it did not. I sent her the photo to prove my point (which I took to show my husband while we were shopping) and her reply was «oh sorry, someone must have moved it».
Recently, as of 2 night ago, our bed broke as the track around the sleigh bed fell off. We looked closer only to find that there were screws missing. When they installed it they must not have had all the parts… so in a nut shell, we got stuck with out purchase & will not be back nor will we refer them to anyone else. Our parents who live locally will not either as they’ve seen what we’ve gone through. In order to have made us happy, they should have offered us some sort of discount as we were led to believe we purchased something new when it in fact was not. If you do shop here, then shop at your own risk and be sure to ask if anything is a «Factory Second».